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PS3, The amazing device by sony also has some common problems like Xbox
and Wii have. But good news is that these all problems can be repaired
with the help of many DIY Guides, one such guide available at PS3 Repair Blog
I have a feeling it could be the refresh settings on the xbox 360, some games require a different i know Hitman u need to change the refresh setting to play the game. Have a look on the back of the box of the game it should state the refresh rate on the bottom.
Try resetting the unit. With the Power on and in standby mode (red light on front right of machine is lit) touch and hold your finger on the I/O symbol for 5 to 10 seconds. You should hear a beep and the light should flash once. This is the reset procedure.
Get a good quality DVD lens cleaning kit. Follow the direction on the lens cleaner disc carefully. If this does not solve your problem, You probably hanve a heat related issue with the processors. All PS3 Consoles are showing up with dried up heat Transfer compound betwen the Processors and heat sinks. You will need to contact SONY at www.playstation.com. You will need your receipt and the Warranty sticker must be intact for Sony to exchange your PS3. I wish you the best of luck