Question about Creative Labs Zen Digital Media Player

1 Answer

Smashed LCD Bought a new creative zen 8gb last month... took it outa my pocket and it had 3 massive cracks going through the LCD screen. didnt hav insurance taken out on it, it wasnt put under any pressure... so any ideas wat i can do? how much would a new lcd cost to get it installed and to buy it? or am i intitled to a repair or replacement cuz i didnt cause the damage and it was bought brand new... help....

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 4,402 Answers

A crack is not covered
you can get a used on on ebay or repair here

Posted on Jan 23, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer


Did you ever find a solution to this problem? I replaced the LCD on mine with a new one and the EXACT same thing is happenning. I'm pulling my hair out. Thanks!

Oct 10, 2009 | Creative Labs Zen Digital Media Player

1 Answer

Zen v plus screen is black

I had a cracked screen with a Zen Vision M. Other than the screen, the player worked fine. My plans were to get the screen fixed as I thought that would be the best solution.

When I contacted Creative about a repair, they told me it was out of warranty. They wanted me to send it to them so they could assess the damages. I was told it would cost between $50-$100 depending on the problem, but would likely be the latter based on my description.

The choice is really up to you, but I bought a new mp3 player. A lot of new technology has came out since I bought this player 3 years ago, not to mention mp3 players are pretty affordable right now compared to when I last shopped.

Apr 26, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Broken creative zen screen

Its only worth it for a 16GB or more. It costs $79.99 total to get a new screen installed.

Jan 20, 2009 | Creative Labs Zen Digital Media Player

1 Answer

Creative zen touch,

Its took months................. but at last it worked.

1. If WMP 11 is installed, remove it including Media Player 11 runtime
2. Install WMP 10, it must be 10...
3. connect your zen, it will show up as MTP
4. click on your firmware, and at last it showed it was connected.

job done.................... at last

good luck

Aug 24, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

3 Answers

Creative Zen Firmware Problem

about this issue of creative zen wherein the device is not booting up to the normal os. and is not being detected by your computer, and giving you options to clean, reset, and format. my brother and i own creative zen, my brother own zen 4GB and i own 16gb. i don't have any problems at all. but my brother does. what i did is i just download the firmware version of my brother's zen that is missing which is version 1.03.04_0.6.1. unfortunately you will not find this firmware version at creative website. i checked a website and i found this. it's at
just perform this steps and you're good to go.
1. download the firmware for your zen. 2. connect your zen to your pc. 3. run the executable file (firmware). 4. just follow the on-screen instructions on your computer and you're good to go.
hope that this step will help you guys out.
if you have any questions about fixing this kind of problem. or if this step won't help you. email me at
i'll be more than happy to help you guys with this kind ok issue. god bless and enjoy listening to your favorite music.

Aug 06, 2008 | Computers & Internet

1 Answer

Creative zen problem

I have bought 2 and they both did the same thing I just bout the new one today it has to be the company

Jun 03, 2008 | Creative Labs Zen Touch MP3 Player

3 Answers

Zen not turning on after powering up

I had the same problem. Couldn't turn on the Zen and computer wouldn't recognize it.

I took a safety pin and reset it. It works now! Thank goodness!

Apr 28, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Creative zen micro photo 8gb not turning on.

remove the usb adaptor and remove the battery from the back.
and then put the battery back in and try it

Feb 22, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Help my screen is smashed how much and where can i get a new screen i live in cyprus

EBAY: Search for ZEN V Plus LCD. I seen one for $23.00 and looked like they ship about anywhere. You might even be able to find one cheaper than that. Good Luck!

Sep 07, 2007 | Creative Labs ZEN V Plus MP3 Player

Not finding what you are looking for?
Creative Labs Zen Digital Media Player Logo

61 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Carlos L. Burgos
Carlos L. Burgos

Level 2 Expert

620 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Mohamed Ismail
Mohamed Ismail

Level 3 Expert

462 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides