Question about Hunter Installer's Choice 21222 Ceiling Fan

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Remote connection not working

Hi, I think we either dropped our remote one too many times or it's finally just died out. Unfortunately there is no wall switch to our ceiling fan that's suspended about 20 ft in the air by a suspension pole. I took the whole thing apart this weekend, but before doing so, I changed the codes on the remote and fan, figuring maybe something was hit when changing the battery. After several failed attempts, I decided to take the fan apart. The remote has a digitial display which appears as if the fan/light are working, but they don't come on when you hit the buttons. The remote used to beep when it made a connection with the fan - it no longer does. I also replaced the battery in the remote just for kicks. After shutting the electricity off, cutting the wires a tad, then putting it back together, turns out the light goes on and the fan moves a little when the electricity is turned back on, but then shuts off. It seems the remote's the problem. Unfortunately, I have to take the fan apart again to get the guts of the old remote out and put a new one in. We bought a new compatible remote, but my question is, there's 2 white wires and 2 black wires with the new remote - I can't seem to find the manual for the fan - is there any way you can find me a manual to model #25826 so I can have a wiring diagram? Sorry for lengthy question, but I didn't want to confuse you. Any help would be appreciated. Thanks!! Michelle

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Re: Remote connection not working - Hunter Installer's Choice 21222 Ceiling Fan Fans

What brand. Model alone doesn't help.

Posted on Jan 27, 2008

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Where are the numbers on the motor housing hunter Douglas fan to operate remote

Hi there,
I'm not totally sure what you're asking? Do you need the numbers on the fan because of a bad motor, and need information for it? Or, are you looking for information to operate the remote - which is usually found in the owner's manual - which I'm sure you know already. Or, is your remote not working - and you think there's information on the motor to help assist you? Or, are you not sure why your remote isn't working - and think it's the motor? Well, the remote has a transmitter up inside the canopy - next to the ceiling, where the fan is attached too. This is usually the reason why the remote doesn't work - unless you need new batteries. It's always good to put brand new batteries in a remote, because a lot of times - people take from a drawer, cabinet, another appliance, remote, etc...and this doesn't always solve the issue. Without going into the phenomenom of electrical theory, etc. - I'd just try new batteries, if you haven't done so already. Otherwise, you'll need a new transmitter. Now, the way to see if this is the problem - is to turn off the switch (or better yet, the electricity) that operates the fan - and remove the transmitter. Then, reattach the wires directly. You should have one Hot wire (usually colored, but not always the case) - and one Neutral wire (usually the white wire, but not always the case. After you connected the Hot wire to the colored wire of the fixture, and the neutral wire to the white wire of the fixture. Go back and turn your power source back on again. This should allow you to work the fan with the wall switch. If it comes on, then you know you need a new transmitter. Otherwise, there could be an electrical issue up in the ceiling, or somewhere. However, I don't believe you'll have to go that far. Try the new batteries first, then bypassing the transmitter next - and I believe you should have your answer by then. Good Luck, and I hope this will help you...Jim

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