Question about Jabra BT500V Wireless Headset

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Help I think im having the same prob as all the people trying to charge their BT500V Jabra. Its totally not under warranty. Is there a troubleshoot or is it just dead? red throbbing light now charge. Please help.Thanks

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I have a brand new one with the same problem I contacted Jabra Support in AU on 1800 636 086 They advise that it is dead batery if yeaft for a very long time with out charge the batery will die and will not charge.

If its under waranty they will advise to send it back to them and repalces it with a new 2008 model.

Another isssue is look at the date, on the side of the box. My brand new one said 20/07 indicating it had been on the shelf 1 year before it was shipped.

Hope this helps

Posted on Feb 08, 2008

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Paring the JABRA head set to Mobile phone


1. Turn headset off. Press and hold until solid light comes on.
2. Activate Bluetooth on your phone.
3. Search for Bluetooth devices and select Jabra BT500V.
4. Press ‘OK’ on the phone ,If the phone asks for a PIN then confirm with PIN code 0000 (4 zeros)


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Sep 03, 2010 | Jabra BT500V Wireless Headset

1 Answer

It did not charge


The you have either not inserted the charging plug fully, the charging socket is faulty, the charger is not working, or the battery has failed.

I'll assume that you're familiar enough with your headset not to have done the first option. The charging socket is probably ok if there's no obvious visible damage and it's likely that the charger is working too as they're so reliable, but you can always eliminate it as a possibility by borrowing another charger or testing the socket output against the figures printed on the charger.

But by far the most likely culprit is the built-in rechargeable battery. It's not designed to be replaceable as the complete headset is only expected to last two years, but Jabra do have a one year warranty on it: if it fails they just exchange the complete headset for a new one (or the charger if that proves faulty). Your unit can't be very old as the model is a fairly recent one, so you should first try for a repair, refund or replacement (your choice) from the retailer (a legal right under the Sale of Goods Act if you're in the UK) and then contact Jabra directly if either the retailer won't help or if Jabra has told them to refer all repair claims to them.

You'll find a link to the warranty terms here.

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I want to pair my Jabra BT500V with my PC, is this possible? If so, how do I set it up please?


Go to this site, and it will walk you through each step to connect your particular Jabra headset with your cellphone. Choose the headset, and then at the next page, choose your phone. Moving your mouse over each step will change the picture to what you should be seeing on your phone at each step.
http://jabra.pairx.co.uk/ Pls come back and let us know if this solved your problem.

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Dec 01, 2009 | Jabra BT500V Wireless Headset

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Jun 05, 2009 | Jabra BT500V Wireless Headset

2 Answers

Unit will not charge. Red light just flashes


I had a similar problem with two new units.
Pressing the pairingbutton and de on/off button at the same time, while the unit was on the charger, solved the problem for one of the two.
The other still wouldn't charge.
On this one I had to do the same, but for a longer period (2 minutes at least). This solved the problem on this one too.

May 10, 2009 | Jabra BT500V Wireless Headset

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How to set the Jaba BT500 headset in pairing mode?


Jabra has an online tutorial on pairing.

It can be found here:

http://jabra.pairx.co.uk/

Choose your BT500V from the list, then choose your phone / pda model from the next menus.

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This happens because the battery gets too low to take a charge.
To jump start the headset, connect the power lead and the LED will be flashing red. now press and hold the power and BT pairing buttons. The LED should change to solid red.
I found that holding both buttons for about 3-5 minutes allowed the battery to get enough charge to start charging and you can release the buttons and the headset will continue to charge.
If the led starts flashing again, just repeat the process again.
Hope this helps...
Baz

Dec 16, 2007 | Jabra BT500V Wireless Headset

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