Can see any thing vivitar Please Help frustrated and confused

Hi, i would think so .

Sorry to read about your problem, I hope this helps you out.

no it is not a common problem, but if i am correct COSTCO, should take take it back, even after the 1 year factory warranty.


I tried to help you. Please help me and Rate/Vote on my response, thanks and good luck

You can download the manual and request the software from
http://vivitar.com/products#Digital Cameras/24/13/Support

This camera ought to be under some kind of warranty if it is less than a year old, but I have no idea what that warranty might be. In the UK, normally within the first year you can return faulty items to the place where they were purchased for some kind of remedy. Elsewhere, you may need to apply to the manufacturer. You would need proof of purchase, and maybe the warranty documents, which your son may still have.

However, from your description of the problem, the retailer or manufacturer or service center may take the position that the camera has been damaged by dropping it or similar, which would not be covered by a warranty. Perhaps it would be covered under a household insurance policy.

Fixing an item like this is not always economic, particularly if you have to pay for it yourself. Even under warranty, the manufacturer will often just replace it with a new item rather than try to fix it. Perhaps you should look for a new camera, or let your son know that you are having another birthday this year!

Here's a link to a download from Vivitar for your user manual... have fun!

http://www.vivitar.com/files_products/31/DVR840XHD%20User%20Manual.pdf

Please download the manual from the below link:
http://vivitar.com/products/19/ViviCam%205018%20User%20Manual.pdf
I hope this information allows you to resolve this issue.

If I have helped you, please help me, and rate this suggestion the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.

Regards Anand

IMHO, the ViviCam 8690 is the better camera. It has 8.1 Megapixels (5.1 on the 5018), larger preview screen. The 5.1 has 8x digital zoom and the 8690 only has 4x. Everything else pretty much compares.

My son has a year old Vtech laptop and I can no longer get sound from it. Have replaced batteries but that has not solved the problem. Can anyone help?

This is a Manufacturing problem. A lot of Vivitar cameras have this problem as well as many others that are usually not the consumers fault. Just a glitch in the technology. I alone have gone through four Vivitar cameras in the last six months. The best thing to do is contact Vivitar directly. This is there website: www.vivitar.com It is best to see if you can find the number for technical support. To see if they can give you a refund or replace it for you. I hope this helps. -Richard