Question about Philips 42PF9630A 42 in. Plasma Television

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New glass screen for phillips plasma 42pf7220a/37

My brand new never turned on tv was damaged by the delivery guy and the glass screen was broken, it looks like just the first layer.  can i buy a replacement screen?  if so where ?  please help, thank you
a.vogelaar@gmail.com

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Contact Philips first 1-888-744-5477 and see if they can help with the repairs. If you contact an tech and he is not autherized by Philips that could void your warranty. Have your receipt also the will ask you to fax it in.

Posted on Aug 20, 2008

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Try Callind Tritrtonics in Maryland or Try calling Phillips direct

they should be able to advis you on how to purchase a new screen

Lou Margo
Allied Electronics
loumargo@verizon.net

Posted on Jan 24, 2008

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Bottom half of the screen goes black frequently.


You can start here: http://www.support.philips.com/support/catalog/catalog.jsp;jsessionid=87CE21B6A8264B83B8D00501ADACA8BF.app107-drp1?_dyncharset=UTF-8&country=&categoryid=FLAT_TV_CA_US_CARE&userLanguage=en&navCount=1&groupId=TV_GR_US_CARE&catalogType=&navAction=push&userCountry=us&title=Flat+TV+(plasma%2C+LCD)

Enter the exact Model Numbere in the search text field.

First verify the exact Model Number of your TV. Mine is a 42PF7220A/37.

go to:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=42PF7220A/37&scy=us&slg=en

On this page I found listed under "Software2.gif & drivers" the Firmware Upgrade Software 42PF7220A/37 v1.5.0.0

I downloaded the compressed file and extracted it to a USB Flash Drive2.gif.
After you extract the file you will have 2 files...."autorun.upg" and a "readme.txt".
Print out the readme file the delete it off the USB Flash Drive2.gif
Make sure the USB Flash Drive2.gif has only one file on it (autorun.upg)

Make sure the TV is turned off.
Put the USB Flash Drive in any of the USB ports on the TV.
Turn the TV power on with the Power Button on the righthand side of the TV.
The TV will display an Update screen.
Let the TV run through all 3 processes.
Turn the TV off and remove the USB Flash Drive.
Power the TV back up.
Hopefully the Updates fixed the problem.....

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1 Answer

Phillips TV- Plasma Model #42PF7220A/37


A tech will need to come out. When the tech do come out have him unplug the Y main and see if the led goes solid greem if it does have them replace the Ymain and the Y upper/lower boards. Most likely that will be the problem.

Feb 29, 2008 | Philips 42PF9630A 42 in. Plasma Television

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