Question about Canon PIXMA MP530 All-In-One InkJet Printer

8 Answers

Service Error 5C10

What is this? How do I fix it?

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  • aawhite12 Feb 02, 2008

    I have the same error code for my MP830! How do I fix this?

  • Mzzperk May 13, 2008

    I was trying to print something, and it kept popping up on the screen that I had a service error 5C10. I tried wht they said, and turned the printer off and then on again, but with the same result. I checked the ink cartridge holder, and none of the ink cartridge lights were on. What can I do to fix this? I really need my printer.



    Thanks,

    Mzzperk

  • Anonymous May 14, 2008

    6 a00

  • RickKimbro Jul 10, 2008

    "I was trying to print something, and it kept popping up on the screen
    that I had a service error 5C10. I tried what they said, and turned the printer off and then on again, but with the same result. I checked the ink cartridge holder, and none of the ink cartridge lights were on. What can I do to fix this? '
    Same exact problem and attempted solutions here as well.


  • Anonymous Aug 27, 2008

    yes I am getting this also!

  • jcotton581 Feb 03, 2009

    When I try to print the Alarm light flashs and will not print,Service Error 5C10 comes up. What can I do to fix this prolblem?



    Should I just buy a different brand?



    This is a Canon PIXMA MP530.

  • otomrestaura Mar 26, 2009

    intermittent 5C10 error message. alert requests i cancel the print job and turn printer off. which i do. this will occasionally rectify the problem, but i've been getting the error with increasing frequency in the last week.

  • Trish Lester May 04, 2009

    "Service Error 5C10", I have tried shutting down printer but still the same when I turn back on. Please help

  • Anonymous May 19, 2009

    same problem

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8 Answers

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5C10 FIX IT

Posted on Nov 16, 2008

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Same here, MP530, so turned it off at the power button on the front. Turned back on... same error. But then, pulled out the power cord from the back, then reinserted it. Error has disappeared, maybe for good, maybe not. At least I can now print!
Linda Sanders, www.ozfeathers.com.au

Posted on Apr 20, 2009

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With an error 5c10 what can be done?

Posted on Jan 20, 2009

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Go to the Control Panel. Double click on Printers and Faxes. Right click on the mp530, click Properties, Maintenance, Cleaning. Do a test pattern when requested. If it doesn't look correct, click Cleaning again, or Deep Cleaning.

Posted on Jun 25, 2009

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Posted on Feb 04, 2008

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Okay so I own this printer and I had this error. I did everything said on practically every forum out there and was ready to toss the thing. Then I figured, well I have some stock piles of new ink for this thing, they are useless now so I may as well try. I took out all the old ink cartridges. I wiped down the inside of the ink carriage. I made a point to wipe where the metal contacts were and where the ink came out. I turned it on, prayed, and pressed print. Now its working. So, no this is not your proverbial "death" error. You just need to clean the printer carriage and replace the cartridges.

Posted on Dec 08, 2013

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Error 5C10, 5C00, and Error 6A00

Are purge unit errors. Usually this means something is stuck in the purge unit, or that the unit is broken or that the unit needs to be cleaned. This is the assembly under the print head when it is normally locked in its home position.

In our shop, we disassemble the machine, remove the purge unit and give it a bath. Reassemble and usually (80%) it works. Other times the purge unit has to be replaced.

Mergatroid

Posted on Sep 10, 2012

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I did ALL that...to no avail...

THEN!!
I powered the thing on--and as soon as I could, I changed the setting from a bottom (cartridge) feed, to the back feed, all the while waiting for the thing to give me the death-error, but NO!!

I was able to quickly print my labels out from the back feed!!

BUT!!

I see that my death error is back, but at least, for now, I was able to print out those important labels..

Hope this helps!

Posted on Nov 11, 2013

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Posted on Jan 02, 2017

yboyandrei
  • 828 Answers

SOURCE: Error message 5C10, won't print. Need locations

I think there was a broken pieces of hardware in the print carriage.
According to the Canon Center this one cannot be fixed. If your printer is under warranty, send it to them.

Read also this online user's guide for your machine.
www.yboyandrei.com/MP830_Err5C10
Good luck!
Please rate me if i am helpful to you.

Posted on Oct 05, 2009

  • 41 Answers

SOURCE: Service Error 5C10

There's a couple things you can try:

First, make sure there is no paper jam anywhere in the machine.. look inside, rear, where the paper tray (output) is, etc to see if you find any shreds or torn paper that may have gotten stuck and you didn't see.

Double check that your ink tanks are seated right too

Also, be sure that your scanner is UNLOCKED...
With the machine turned OFF:
Open the document cover, look on the tray where the glass is -- and then look to the LEFT side of the glass and you will see pictures of an opened lock and a closed lock and a little switch...
Make sure the switch is next to the UNLOCKED position.
WAIT 5 seconds or so and then turn the unit back on.

If you STILL have the error code, try these two types of resets:

To clear the memory:

  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request.
To do a stop/reset:

To clear error messages displayed on the LCD or if the printer is not functioning as expected, it may be necessary to simultaneously press Stop/Reset and ON/OFF buttons.
  1. With the printer powered on, PRESS AND HOLD DOWN the <Stop/Reset> button then press the ON/OFF button.

  2. Once the printer is powered off, hold down <Stop/Reset> and then press <ON/OFF>.
If none of the above clears it up, you may have to have the machine serviced.. check to see if you are still under warranty.

Good Luck!
Maggie B

Posted on Feb 23, 2008

  • 108 Answers

SOURCE: service error 5c10

This error is a message indicating print head/ink failure on the printer.
I would try the following 2 things:
1. replace the ink cartridges/print heads. test to see if the problem is fixed.
2. If this does not solve the issue, you may need to either send it to the manufacturer for repairs (if under warranty), send it to a local repair person to service- or look for a new printer to buy (which may actually save you money).

Posted on Jun 30, 2010

  • 54 Answers

SOURCE: service error 5C10

http://software.canon-europe.com/products/0010326.asp
uninstall the software and download the latest software from the above side and install it

Posted on Apr 29, 2008

taran_2005
  • 10515 Answers

SOURCE: Won't print - Screen message: "Service error 5C10

Hi,

This is a VERY VERY common problem on this model. Usually this is a hardware failure - ( logic board ) which is not economical to replace compared to the cost of the printer.However, the main concern is Canon does not make this kind of multifunctional machine anymore, which combines print, fax, scan and print to CD/DVD.

There are few tricks that might work. The tricks are mentioned below :-

A)

1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not,
press the Power button once more.
8. Your printer should respond as normal..

B)

Open the machine and remove the ink cartridges then look inside with a flash light and make sure nothing is in the path of the carriage.
Then turn off the machine and wait 30 seconds. Turn it back on and wait for the insert cartridge message. Then reinsert the cartridges into the machine.
Then move the cradle back and forth a few times manually by hand.
Then close the cartridges access door and turn the machine off.
Then unplug it and wait 10 minutes.
After 10 minutes plug it back in and turn it on.


If this does not solve the problem, you need to send the unit for repair.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!


Posted on Nov 21, 2010

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1 Answer

Error 5C10


Hello and Welcome to FixYa!

Error 5c10 is ink absorber problem.You need to reset Printer Canon ink absorber. For this Follow the steps given below

  • Start with printer off
  • Press and hold resume Button (triangle in the circle) and click "Power" button. Green led should be on
  • While holding the Power button, release the Resume Button.
  • Without releasing the Power Button, click "Resume" button for two times and release Both Buttons.
  • Click "Resume" for four times then soon click "Power" button, to confirm the selected action (reset counter absorber).
  • Turn off the printer and turn on again
Error will be removed
If the problem exist then then go to Canon authorized service facility for repair. You can also get support by Canon by phone, at 1-800-OK-CANON (1-800-652-2666)

I hope this solution helps you
Thank you for using FixYa!

Mar 02, 2012 | Canon PIXMA iX4000 InkJet Photo Printer

1 Answer

I am trying to print on my Canon MP830 and I have had two error messages. 5C10 and 5100. I don't know what these errors are can you please help?


There seem to be a number of involved suggested fixes for the 5C10 error code.

Please go to this web page, and click the "Service and Support" link.
This will display a "Please enter your question" field. Type "5C10" into the field and click the Search button.
The first entry displayed will be a link to "ERROR LCD: Error Code 5C10" -- click the link
Three new links will eventually display:
  • Press ON/OFF switch to reset the multifunction device
  • Removing paper jams MP800R / MP830 / MP530
  • The MP830 may require repair

Click each link to see if the solution provided is appropriate to your situation.

Jan 05, 2011 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Service error 5c10


This error is a message indicating print head/ink failure on the printer.
I would try the following 2 things:
1. replace the ink cartridges/print heads. test to see if the problem is fixed.
2. If this does not solve the issue, you may need to either send it to the manufacturer for repairs (if under warranty), send it to a local repair person to service- or look for a new printer to buy (which may actually save you money).

Jun 30, 2010 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Received a service error 5C10, what do I need to do?


No 5C10 code to refer. I assume your error is 5010. If yes, that's mean your scanner unit is not functioning well. Need to replace it.

May 29, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Error message : service error 5c10 on a canon


You can try and clear the error by holding down the power button and waiting for it to turn off then wait 30 seconds and turn it back on. {you might need to unplug it to get it to turn off}

or

Hold down the stop/reset and then push the power button while the printer is on. The printer should shut off then wait 30 seconds and then hold the stop/reset again and push the power button and the printer should turn on with the error cleared.

Apr 05, 2010 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Service error 5c10, error code 6a00 wored


6A00 is the error when the purge assembly is broken or jammed. You need a shop to install a new one since the entire print engine has to come out to replace it.

Dec 04, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Error message 5C10, won't print. Need locations


I think there was a broken pieces of hardware in the print carriage.
According to the Canon Center this one cannot be fixed. If your printer is under warranty, send it to them.

Read also this online user's guide for your machine.
www.yboyandrei.com/MP830_Err5C10
Good luck!
Please rate me if i am helpful to you.

Oct 05, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Service error 5C10


1, Power off the printer

2, Unplug the printer's power cord, wait 5 seconds then replug the power cord in.

3, Hold the Power button for 6 Beeps

4, Release the Power Button

This will reset the printer and should resolve incorrect cartridge detection problems

Mar 04, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Service error 5C10


http://software.canon-europe.com/products/0010326.asp
uninstall the software and download the latest software from the above side and install it

Apr 22, 2008 | Canon PIXMA MP830 All-In-One InkJet...

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