Question about Microsoft Xbox 360 Console

1 Answer

Wont play games or dvds

Im trying to play a game or dvd an it wont let me do that but when i put a Cd in it would play that i called xbox an they told me alkot of things to do but none of those work so you guys are my last hope help me!!!!!!!!!!!!!!!!!! an if you can thannkyou.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 4,402 Answers
Re: wont play games or dvds

I just solved this problem, very simple actually. Possibly can happen when the drive WILL close, but then loud noise as it tries to spin the disc up. Open the drive up (4 little screws on the bottom) and lift the lid up. If you look on the top white magnet spinner, the bottom side of the magnet system broke off of the disc motor. It will look like a little metal ring stuck to the white spinner thing whatever it's called. I popped that off and examined it, then used some krazy glue to stick it back on the motor spindle and it's away and going now. The reason the drive will not close, is because when the little magnet first breaks off it can get misaligned then when it tries to shut it gets in the way. The MAY be the cause to the problem. I fixed this issue today with mine, hitachi drive.

The laser going bad is a pretty common issue with the drives, since it's a Hitachi that spindle motor could be all gunked up with dirt as well and cause that issue also.
if ya have a Hitachi, if it's a Samsung it could just be the laser.

Posted on Jan 23, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I put Cd of Xbox360 game...It gives me a message"To Play this disc put it in Xbox 360 console". Please tell me what I do to play game having such meassege.. regards..!

1. all the disc are not region free , games from microsoft are region free, which means u can play in any kind xbox 360

xbox has different version like (ntsc, pal), some countries only accept ntsc some pal.

u can find it on right hand side of the dvd
if it is pal u can play omly pal dvds

u can also modify ur xbox360 this u cannot do by our own, once u modify u can put both version of dvds

hope u got the answer

Mar 14, 2010 | Microsoft Xbox 360 Console

3 Answers

Xbox 360 will not read games or dvd's

Try to insert a straighten paper pin into the hole under the tray if still no go You have to open the cover and take the cd out.

Sep 01, 2008 | Microsoft Xbox 360 Console

2 Answers

Hwhat does it mean when it wont read one game but will read another

it means the one that wont read is scratched, dirty or defective, my advice is to clean it if its dirty, get a cd repair kit if its scratched or take it back if its defective.

Sep 13, 2009 | Microsoft Xbox 360 Console

1 Answer

Wont read games but will read DVDs

Send it in for repair. You need a new laser and/or motor. Games must spin at a higher RPM to play. DVDs need a lower

May 26, 2009 | Microsoft Xbox 360 Pro System Console

1 Answer

Disc error

its the disk drive xbox will fix for 100 dollars this just happend to me finally i called them and they told me its the disk drive and soon it wont read dvds either

Apr 14, 2009 | Microsoft Xbox 360 Arcade

1 Answer

Played too many dvds on the xbox, now it says play dvd notplaygam

best thing to do is send it back in to microsoft, if you open the xbox 360 case you will void the warranty, and they wont bother helping you. If you have already voided the warranty, you can find xbox 360 dvd drives on ebay or craigslist for around 30$ USD. Only the drive alone, not a whole xbox

Jan 01, 2009 | Microsoft Xbox 360 Console

1 Answer

My X box wont play anything..... it says ''unplayable disc''

The DVD rom is probably on its last legs.  Call support and see what they can do for you.  I don't think this is covered under the extended warranties, and it will probably cost you money to fix if its is out of warranty.
Mine did this to me and I am in the middle of trying to repair it myself.  
My suggestion is put it in a enclosed cabinet so that it overheats and redrings so you can send it back.

Nov 24, 2008 | Microsoft Xbox 360 Console

3 Answers

Xbox 360 plays CDs n DVDs but wont play my games, plz help

try calling microsoft again...and if no luck...then you might have to find a replacement cd can probably get one off of ebay.

Jun 28, 2008 | Microsoft Xbox 360 Console

3 Answers

Xbox 360 plays dvd but not games

you probably didn't flash the drive correctly. you can find guids how to online. its a pretty in depth process though.

May 24, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox problem

the best thing to do when that happens is leave your xbox off for 24 hours with every thing unpluged it worked for me dont know about you but any questions gamertag Bp3ghunglow987

May 06, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

122 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Martin Murray

Level 3 Expert

1614 Answers

Are you a Microsoft Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides