Question about HP Photosmart C6100 All-In-One Printer

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HP C6100 Wireless printer has stopped working

I used to previously print over my wifi network to my wireless HP Photosmart C6100 printer. However, I had not printed anything for a few weeks and suddenly, when I tried to print yesterday, it did not work at all. I do not understand why. I restarted my computer and the printer (seperately) twice. Sometimes restarting works.
I also ran the troubleshooting for the printer but they don't have any useful advice.
Can you please help?
Thank you so much!

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Re: HP C6100 Wireless printer has stopped working

The HP C6100 series has had some ip setting issues. One day my printer didn't print. I checked the ip settings on the printer and got some 648.154.1.654 address. I had no clue where this ip number came from, because my router's ip is I went into the settings of my printer and set my ip settings manual. Then I went into the router settings and reserved the ip setting I previously setting on the printer to the printers MAC address. I also set static ip address for each computer on my network. This network response issue started about one year after I purchased the printer. I still lose connection every once in a while, but rebooting the router reconnects the printer and everything sitting in the que to print starts to print. To stablize the issue: upgrade router firmware, set static ip address on your network devices, reserve those ip address in your router, , if all else fails reboot router.

Posted on May 22, 2009

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Re: HP C6100 Wireless printer has stopped working

I went through three steps that solved the problem.

1. Make sure you are not using a com port, but are using the hp printer port under the printer set up tab and,

2. Turn off the computer, unplug the router, unplug the cable box. Wat 1 minute. Plug in the cable box, plug in the router, turn on your computer.

3. Run the wireless setup wizard on the printer.

That solved it for me, I hope it helps you, too. Good luck.

Posted on Oct 23, 2008

Re: HP C6100 Wireless printer has stopped working

Try checking the IP addess of your printer and then reset the IP set in the printer dialog box for the printe on your computer. This can be found by right clicking oing to properties then Port Settings

Posted on Oct 22, 2008

Re: HP C6100 Wireless printer has stopped working

Anyone fix this I have same problem

Posted on Apr 30, 2008

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Re: HP C6100 Wireless printer has stopped working

I had the same problem, and then realized it was because I had changed my wireless router. Going back to the old router fixed it.

Posted on Jul 08, 2008

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Re: HP C6100 Wireless printer has stopped working

I have the same problem exactly!  when I look at how the print is going it gets to around 14% complete and nothing happens. It was working fine and I went away for  few days and cannot now print anything - HELP!!!

Posted on Jan 28, 2008

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Network troubleshooting
If you are encountering issues using your HP Photosmart over a network, try the following steps in the order listed:

  1. Turn off the router, product, and computer, and then turn them back on in this order: router first, then the product, and finally the computer. Sometimes, cycling the power will recover a network
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  2. For wireless networking issues, run the Wireless Network Test from the product control panel.
    1. Press Setup.
    2. Press the down arrow button until Network is highlighted, and then press OK.
    3. Press the down arrow button until Wireless Network Test is highlighted, and then press OK.
      The Wireless Network Test prints.
    If a problem is detected, the printed test report will include recommendations that might help solve the problem. If you need to change the network settings on your product or have never run the Wireless Setup Wizard, do so now.
    Double-click the HP Solution Center icon, click Settings, click Other Settings, select Network Toolbox, and then select the Wireless Setup Wizard link.
  3. If the previous steps do not solve the problem and you have successfully installed the HP Photosmart Software on your computer, run the Network Diagnostic tool.
NOTE: The diagnostic test might prompt you to connect a USB cable between the product and your computer. Position the product and computer near each other and have a USB cable readily accessible.
To run the Network Diagnostic tool. In the Solution Center, click Settings, click Other Settings, and then click Network
Toolbox. On the Utilities tab, click Run Network Diagnostics.If you are unable to run the Network Diagnostic tool or it does not help solve the problem, check the following sections for additional information:

  1. Make sure that the computer is connected to your network
  2. Make sure that the product is connected to your network
  3. Check to see if the firewall software is blocking communication
  4. Make sure the product is online and ready
  5. Make sure the HP Device Discovery software is running

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My HP c6100 is logged into my wireless network, but does not work when I send information to print over the wireless network.

Fortunately i have a slightly similar model and the issue that happened to me when i tried printing wirelessly was my firewall was blocking the printing, but even after disabling software, it would still not work, so i uninstalled and reinstalled and set it up wirelessly again while having my internet security disabled...
at the end of setup the printer worked fine wirelessly..
there are easier way but this is the more permanent way to resolve for the simple way call the manufacturer tech support they will have some more quick steps to try...
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Iam trying to set up a photosmart D7360 to work in my home for all PCs so I'd like to set it up wireless. I'm currently using a router. How do I start? I have a brand ne HP lap top and the photosmart is in...

HP Photosmart D7360 is Not completely Wireless Capable, However if you want to make it Wireless, You will have to use HP bt450 Bluetooth Wireless.

However since this printer has Ethernet Port, you can still make this printer wireless.

You will have to connect this printer thru Ethernet cable ( network cable ) to Router ( this is called wired networking )

Once you have connected the printer to Router, insert the disk in CD Drive and start the installation process, It will prompt you to choose the type of Connection, Choose Wired/Wireless Network and continue with further installation to complete.

How this works,
With any PC that is connected Wireless to Router, You will be able to print wireless from the PC to Printer.

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Cannot print with wirelessly networked printer


if printing from 2 other computer works fine, will i think its not an issue of IP address which changes somehow. but anyways, try to check if you still have other printer drivers under "PRINTERS" (see control panel). it should say HP Photosmart c6100 series. If you also have there a printer icon that says HP Photosmart c6100 series Copy1, try using it (right click on that icon and choose Set as Default Printer). If you only have HP Photosmart c6100 series under PRINTERS, try to right click, then choose properties. When Properties box is open, click on PORTS tab. then click on configure ports below. Try to type in the IP address of the printer under "Printer Name or Host name or IP address". make sure that you already printed network configuration page to get the exact ip address of the printer, Dont know how to print? do this.

1. press setup, then scroll down and look for Network.
2. press okay on network, it will give you the first option "VIew network settings".
3. press okay on it, and it will give you the first option "Print network configuration page."
4. choose that and press okay. it will print the network config page. from this document, you will be able to see the IP address of the printer.

Please let me know if the issue is still not resolve so that i can go ahead and give you another possible solution.

Thank you so much.


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