Question about Miele 23 in. KM360G Gas Cooktop

3 Answers

Burner ignites but doesn't stay lit

The burner ignites every time, but does not stay on, no matter how long held. This after about 15 months of trouble-free use. I cleaned and dried everything very carefully...

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  • simonleckie Feb 24, 2008

    cleaned everything

  • Neilb17 Feb 29, 2008

    Burner lights but will not stay on. When you release te knob the burner goes out. I have cleaned and dried everthing.

  • CocoPop Oct 29, 2008

    KM342 problem. Burners have worked fine for over 2 years up until this ignition problem with rear Burners 4 (right hand side) and 5 – (per Operating Instructions diagram). When the control knob is depressed and turned to the normal ignition position the igniters start operating BUT the gas supply cuts off when the control knob is released and it springs upward to it’s normal operating position. If the control knob is kept depressed the gas flow continues after ignition and burner remains lit BUT only while the knob is kept depressed. Once the knob is released the burner goes out.

  • Alago01 Dec 13, 2008

    Yes. We have exactly the same problem. The service folks just tell us that we need to "perfectly align" all the pieces on top of the burner. We do that over and over. On a very rare occasion, it works. But mostly not.




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The Thermocoupler is faulty or has a bad connection - once the burner is lit, it heats the thermocoupler which then send a small signal to the valve to stay on - at that time you release the knob and the valve stays on ( supplies gas). If you give me a model number, i can get you a part number and price.

Posted on Nov 27, 2008

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Mpservices - Thank you for the correct diagnosis. Well done!

I had a similar "burner will not stay lit" problem, unil I read mpservices' solution/comment. I realized that of the two pins at the burner base the one in the ceramic insulator is the igniter lead, but the other is the Thermocoupler probe! Closer examination showed my TMC to be cacked with residue (it was the coffe maker burner). An emery cloth cleaning restored proper operation.

Thank you again MPSERVICES!

Posted on Jun 22, 2009

  • Cayce Weber
    Cayce Weber Dec 14, 2013

    Not mine, the burner will not stay lit, after replacing the thermo coupler.

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Did you check the hose? maybe it has a leakage or pinched..

Posted on Jan 23, 2008

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1 Answer

I have bosch pgl985uc burner problem. The center burner will not stay lit. Seems other have had this problem. I ordered all new thermo-couplers. Installed, since Bosch changed them to a new part number...


If The Burner lights and stays lit as long as the knob is depressed, but goes out after the knob is released then there is a failure with the thermocoupler or the valve itself. The thermocoupler can be tested once removed from the cooktop - as follows
Heat the tip on the thermocoupler with a match or lighter and measure the electrical connection (other end) with a voltmeter - it should read about 15 mV or slightly more with in a few seconds. If no voltage is read then the thermocoupler is faulty and should be replaced.
The valve coil can also be tested for continuity at while the unit is disassembled. If no continuity is found the valve is faulty and should be replaced
The small voltage created from heating the thermocoupler energizes the coil in the valve which in turn keeps the gas turned on while there is heat at the thermocoupler.
Some units actually reignite the burner if the heat is lost and the control knob is in the on position.

Hope this helps ....

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The electrode (spark plug) for that burner is not telling the spark module the burner is lit and go ahead and turn off the spark. That electrode and the wiring on it need to be replaced,from that burner back to the spark module. I found this place online that sells that part http://www.expertappliance.com/partfinder-gas-stove-elite.php



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The burners light, but it takes an inordinate time for them to stay lit. One of the burners will not stay lit when the knob is released, regardless of how long you depress the knob.


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I have bosch pgl985uc burner problem. The center burner will not stay lit.


I have the same problem especially with the center burner, but now am having increasing difficulty with two other burners. Those will eventually stay lit if I depress the knob for 20 - 30 seconds. The center burner will not stay lit, even when keeping the knob depressed for 2 - 3 minutes!

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I have a Neff 5 burner hob. The middle burner will not stay lit. A small amount of gas runs around the grey gas dispenser while trying to light the hob with the igniter depressed. It then fizzles out...


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All 4 electrodes spark when only one is turned on


Electric gas igniters sometimes get stuck in one position causing a clicking sound. The clicking sound that you hear is the electric arc that is pulsing from the igniter conductor (wire) to ground (the gas burner). It receives power from the electrical outlet that the stove is plugged into.
Residue from food and sometimes cleaning products may be preventing the igniter from producing a spark (Arc) to the base of the burner. This is a common problem that occurs when the stove has been cleaned or food is allowed to build up. Make sure that the igniter and the burner base are clean and dry. This will help with proper operation. Oven cleaner and a small tooth brush may be used to accomplish this. Another problem with ignition may occur if you have too little (touching) or too much space between the igniter and the base of the burner; it will prevent the burner from igniting. You should only have a little more space than the thickness of a nickel between the burner base and the igniter. A good "blue" arc from the igniter to the burner base is optimal. If this doesn’t work, you may need to replace the electric igniter module. Good luck.

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All 4 Igniters keep firing after the burner is lit.


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Here is a tip that I wrote that will help figure out why the burner spark keepson clicking...

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I’m happy to help further over the phone at https://www.6ya.com/expert/vitaliy_f406165329c75ede

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Burner will not stay lit


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