Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag Neptune MAH5500B

My door lock is in lock mode and the door is open. If i push the door closed and hold it closed, the machine operates. I also noticed that the spin light does not light up - it goes from rinse to off after the time expires. What is odd is that it seems like it is spinning. Any suggestions? I am hoping that I only need to replace the lock.

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Re: Maytag Neptune MAH5500B - Maytag Neptune MAH5500B Front Load Washer Washing Machines

Try some WD40 on the lock.

Posted on Jan 23, 2008

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The comment posted 14 may 2009 it what helped me. DO NOT PRY OPEN the door. Find the release cord inside the soap dispenser,,,you may have to remove the 4 screws and lift it from the washer like i did. I had to lean into the door and pull the cord to release the lock. It was not a system error. The washer was over loaded and although the door was closed and locked...the load pushed the door enough to indicate that it was open and would not wash. After opening the door, rearranging the load and removing some, the door closed and latched locked and was able to continue with the wash. DO NOT PRY OPEN,,,use the cord release first,,,this worked for me.

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Open the soap dispenser. Look down in front of the fabric softener dish.
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If you don't see the cord, remove the four screws that hold the dispenser lid in place to find it. Just don't lose it when you put the cover back on.

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The manual says that you should push the on/off button to turn off the machin. Wait for 2 minutes for the door to unlock. Then open the washer door.


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Maytag neptune won;t rinse

Check latch mechanism for alignment. Often operation of machine loosens latch mechanism causing internal switch for "door open (or ajar)" preventing rinse or spin cycle. Opening and closing door presses latch mechanism closing internal switch allowing for continue processing to rinse or spin cycles.

Mar 24, 2008 | Maytag Neptune MAH5500B Front Load Washer

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