Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag Neptune MAH5500B

My door lock is in lock mode and the door is open. If i push the door closed and hold it closed, the machine operates. I also noticed that the spin light does not light up - it goes from rinse to off after the time expires. What is odd is that it seems like it is spinning. Any suggestions? I am hoping that I only need to replace the lock.

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  • Frank Mooch Jan 23, 2008

    yes, I tried both.

  • Frank Mooch Jan 23, 2008

    Is there another way to lift the plastic lock that latches onto the door

  • Gary Davd
    Gary Davd May 11, 2010

    have you tried to use the manual release to open the lock??

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  • 1,294 Answers

Try some WD40 on the lock.

Posted on Jan 23, 2008

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Check latch mechanism for alignment. Often operation of machine loosens latch mechanism causing internal switch for "door open (or ajar)" preventing rinse or spin cycle. Opening and closing door presses latch mechanism closing internal switch allowing for continue processing to rinse or spin cycles.

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