I have an IBM infoprint 1312 printer and the toner light will not go out despite replacing the toner cartridge with a new one. The printer works fine, but I'd like to get the light to turn off, any idea?
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To reset IBM Infoprint 1312 to factory settings, do following:
1. disconnect USB and network cables
2. switch power button to OFF
3. open toner door
4. press and hold both buttons (continue+cancel)
5. while holding buttons, switch power button to ON
6. keep holding buttons until printer initialization is finished (LED error is on)
7. close toner door
8. switch power button to OFF
Connecting printer in network:
Now you can connect printer with network cable, make sure DHCP works in your network. Switch power button to ON. Printer initialization should also obtain IP address from DHCP.
You can look in your router DHCP clients list or you can try to use software delivered with printer to find printer in network :)
When you go to IP of printer via browser, it will allow you to change some settings. Username to login is usually MarkNet, password is yours :)
This is all my personal exprience, it definitely works for this particular network printer :)
Check your toner cartridge (most print quality problems are toner cartridge problems) if that is not the problem (and it probably is) then check the fuser for toner buildup matching the defect you have. There is also a small possibility of the laser being deflected and causing this (unlikely) but clean the small mirror above the toner cartridge (it is small in height and as long as the machine is wide and up in a cavity)
If both Lights are solid, it means that the top cover is still open and the toner is low. Please make sure the top cover is closed all the way. If the toner light is blinking and the errror light is solid, it means there is a toner cartridge error. Please try a new cartridge. If that solves the issue, then you should return the damaged one.
Here are some things that could be causing your problem:
-Could be the paper you are printing does not meet the printer specifications.
-Could be toner leaking out of the cartridge.
-Could be environmental issues, too hot or cold or humid.
-The toner density could be set too high.
-The electrical contacts that connect the toner cartridge to the printer could be dirty or just not making good contact.
-the printer power supply could be defective.
-With regards to your toner cartridge are you using new IBM cartridges or refilled/remanufactured? I?ve had many customers call me to fix a printer problem that turned out to be a bad cartridge.
All of these are within the capabilities of the typical user except changing the power supply. Let us know if you have any other questions and please don?t forget to rate this post.