Question about IBM Infoprint 1312 Laser Printer

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IBM infoprint 1312 toner light

I have an IBM infoprint 1312 printer and the toner light will not go out despite replacing the toner cartridge with a new one.  The printer works fine, but I'd like to get the light to turn off, any idea?

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Re: IBM infoprint 1312 toner light

Open the toner door then press and hold down the stop button, whilst holding this down switch on printer and hopfully this will reset the page count, i think.

Posted on Jul 08, 2009

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Reset factory settings on Infoprint 1312

To reset IBM Infoprint 1312 to factory settings, do following:
1. disconnect USB and network cables
2. switch power button to OFF
3. open toner door
4. press and hold both buttons (continue+cancel)
5. while holding buttons, switch power button to ON
6. keep holding buttons until printer initialization is finished (LED error is on)
7. close toner door
8. switch power button to OFF

Connecting printer in network:
Now you can connect printer with network cable, make sure DHCP works in your network. Switch power button to ON. Printer initialization should also obtain IP address from DHCP.
You can look in your router DHCP clients list or you can try to use software delivered with printer to find printer in network :)

When you go to IP of printer via browser, it will allow you to change some settings. Username to login is usually MarkNet, password is yours :)

This is all my personal exprience, it definitely works for this particular network printer :)

Mar 13, 2012 | IBM Infoprint 1312 Laser Printer

1 Answer

My IBM Infoprint 1552 is leaving gray spikes at

Check your toner cartridge (most print quality problems are toner cartridge problems) if that is not the problem (and it probably is) then check the fuser for toner buildup matching the defect you have. There is also a small possibility of the laser being deflected and causing this (unlikely) but clean the small mirror above the toner cartridge (it is small in height and as long as the machine is wide and up in a cavity)

Feb 08, 2010 | IBM Infoprint 1552 Laser Printer

2 Answers

Error Light

The error is "toner cartridge error" you could try cleaning the contacts inside the printer (with the power off, of course). If that doesn't work you will need to try another cartridge.

Jun 14, 2008 | IBM Infoprint 1116 Laser Printer

1 Answer

Infoprint 1120 929 service toner sensor error code

The problem is caused by one of the following (normally it's the cartridge that's faulty, very common on Lexmark's and IBM Infoprints)

The toner sensor is not operating properly, the developer
drive assembly is not operating properly or the print
cartridge is defective

Jun 09, 2008 | IBM Infoprint 1120 Laser Printer

1 Answer

Print Cartridge

Unfortunatly, no. This is the compatibility list for that part number: IBM2.gif InfoPrint 1352 / 1352n / 1372 / 1372n Laser Toner Printers

May 14, 2008 | IBM Infoprint 1332 Laser Printer

1 Answer


It normally means the print cartridge is defective

Mar 24, 2008 | IBM Infoprint 1352 Laser Printer

1 Answer

IBM infoprint 1312 toner and error light.

If both Lights are solid, it means that the top cover is still open and the toner is low. Please make sure the top cover is closed all the way. If the toner light is blinking and the errror light is solid, it means there is a toner cartridge error. Please try a new cartridge. If that solves the issue, then you should return the damaged one.

Mar 10, 2008 | IBM Infoprint 1312 Laser Printer

2 Answers


Julie1665, Here are some things that could be causing your problem: -Could be the paper you are printing does not meet the printer specifications. -Could be toner leaking out of the cartridge. -Could be environmental issues, too hot or cold or humid. -The toner density could be set too high. -The electrical contacts that connect the toner cartridge to the printer could be dirty or just not making good contact. -the printer power supply could be defective. -With regards to your toner cartridge are you using new IBM cartridges or refilled/remanufactured? I?ve had many customers call me to fix a printer problem that turned out to be a bad cartridge. All of these are within the capabilities of the typical user except changing the power supply. Let us know if you have any other questions and please don?t forget to rate this post.

Feb 22, 2007 | IBM Infoprint 1120 Laser Printer

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