Question about Canon imageRUNNER 5000 Copier
I am getting a message "cleaning web low".
Hello Pene."pinetree1" is absolutely right. But may I elaborate in an effort to help you avoid your copier going down. The "cleaning web " is a consumable item that in essence is used up kinda like a roll of toilet paper.As it is used there reaches a point where the copier "knows" that it is close to the end and warns the customer before the roll has run out, to give them enough warning time to make arrangements for the roll/web to be replaced before the copier sees a second indication that the web is running out. The second prompt will result in an error code and the machine will shut down.Typically the copier continues to run appoximately 2000 copies after the "web low" message is displayed. This varies depending on the model and the customers usage. I am sorry I cant "fixya" but at least you have better understanding of what is occurring. I have no way of knowing how mechanically inclined you are, as I might try to walk you thru the replacement procedure.And if you have access to a new cleaning web and feel inclined to have me help you I will gladly do so. I just wanted to give you a few more details, and perhaps keep the "copier dude " from raping you by telling you that you need all kinds of stuff. For a trained tech it is quite simple. My e mail is firstname.lastname@example.org if you need further help. If you would be so kind as to give me a decent rating when you provide feedback to "FixYA" I would be grateful. ..................SPINAL
Posted on Jan 26, 2008
Check to see if cleaning web is used up in the fusing unit if it's low prepare one to replace it soon. after replaced go in to service mode and reset the web counter to zero
Posted on Jan 23, 2008
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