I have plug in the remote on my computer but I get a error. I have put in the disc still the same results. HELP
HI. Here are some things that you can try.
Ensure:
1. You are not connected to the internet via a router
2. You are not on a wireless network
3. Any firewalls on your computer are disabled
4. Your USB cable and port are good, and the remote is not connected to a USB hub but right into the compter.
Now, please do the following:
1. Uninstall the software
2. Download it again at http://logitech.com/myharmony
3. Install
4. In your computer's add/remove programs, uninstall the Logitech Desktop Messenger
5. Take out the battery, press and hold the "OFF" button, and re-insert it. The remote will display "Safe Mode"
6. Connect your remote and log in to your account
7. Click "Downloads" at the top and select "Firmware". The firmware on the remote will update.
8. Click "Replace Remote" to conduct a connectivity check.
9. Update the remote.
That should get the remote working. :)
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What exactly does the error message say?
Hi! What is the exact error message you are getting? Thanks! -Kennedy
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