Question about SanDisk Sansa e250 MP3 Player

1 Answer

I could listen to some songs

When i added songs into my player its it is not playing all the songs instead i keep getting the message bad track but the track is mp3 .In addition to this when i start adding new songs the old songs are being deled even the video clips are not being stored in my player please help me

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  • Jason Tam May 11, 2010

    Are you using windows media player or using sansa media converter, if not the files will not be transferred properly and possible become corrupted. Keep in mind that the song might be corrupt or encoded.

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  • 27 Answers

Prob need to format the player
1. put player in msc mode (settings menu under USB)

2. go to my computer and rightclick on sansa

3. format box: choose quick format

4. format complete, allow player to stay connected to computer for 10 mins

go to sandisk.com and under downloads, download the updater to keep this from happening again, put the updater on your computer so each time you plug it in, it will look for updates

make sure you do not put questionable files on the player such as itunes or mp4, as they will "bad track"

Posted on Jan 25, 2008

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Make sure the files are all compatible with the device (probably Mp3 in this case). Check your instruction manual to find out which files will work on the device. Also, try testing the songs on Windows Media Player. If an error message comes up, the mp3 might be corrupt or has an attachment that makes it not able to play.

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Have you tried updating the firmware. Even if it is the lastest edition, download the firmware manually and run the software. Then format in Windows Media player. Best Regards Keith

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