Question about SanDisk Sansa e250 MP3 Player

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I could listen to some songs

When i added songs into my player its it is not playing all the songs instead i keep getting the message bad track but the track is mp3 .In addition to this when i start adding new songs the old songs are being deled even the video clips are not being stored in my player please help me

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Re: i could listen to some songs

Prob need to format the player
1. put player in msc mode (settings menu under USB)

2. go to my computer and rightclick on sansa

3. format box: choose quick format

4. format complete, allow player to stay connected to computer for 10 mins

go to and under downloads, download the updater to keep this from happening again, put the updater on your computer so each time you plug it in, it will look for updates

make sure you do not put questionable files on the player such as itunes or mp4, as they will "bad track"

Posted on Jan 25, 2008

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I can't drag and drop music from my library to the sansa clip. I have downloaded songs using Rhapsody and I can see where my device is but it wont allow me to drag my songs to it... I have purchased the...

Account Status
You need to connect to Rhapsody once every 30 days to continue playing your subscription tracks. When you reconnect, the 30 day license is renewed. The indicator will change from full circle to a quarter cycle as the days pass, and you will be warned when your tracks are about to expire.

Rate This Song
1. In playback mode, press the Submenu button.
2. Select Rate This Song.
3. Press |<< or >>| to change the rating (Negative to 5 Stars)
4. Select Negative to ban this track from playing again.

1. In playback mode, press the Submenu button.
2. Select Purchase This Song.
3. When you connect the player to Rhapsody To Go, the track will be added to your Purchase Bin. You can decide if you would like to purchase it at your leisure.

Add To Library
1. In playback mode, press the Submenu button.
2. Select Add Track to Library
3. A confirmation message, "Song has been added to your Library". Your song will now be a part of your device Library.

Artist Info
To display the artist information, press the center button 2 times when the song is playing back.

Account Info
1. From the Main Menu, select Settings.
2. Select Account Info.

Feb 26, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Some of my songs play but the new ones say "bad track"

Make sure the files are all compatible with the device (probably Mp3 in this case). Check your instruction manual to find out which files will work on the device. Also, try testing the songs on Windows Media Player. If an error message comes up, the mp3 might be corrupt or has an attachment that makes it not able to play.

Sep 04, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

My sansa mp3 player keeps freezing...

well, first format the sansa player on ur computer, then reaply ur music and find a better quality song like that 1 to put on it, i recomend buying it off itunes or something like that, because it could have a virus in the song or it cannot be played on the player, (via: it is not the right format to be played on it, like mp3 or wma files.)

Aug 14, 2009 | SanDisk Sansa e250 MP3 Player

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"Bad Track" Won't let me delete songs!

My dad tould me to use Windows Explorer instead of Windows Media Player to delete the files.

May 12, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

"Bad Track" Messages on e260

You have songs that may be protected or the wrong format for your device.
delete the bad song and download another copy from a different source and try it.
This is not to uncommon due to different file formats and protection in the song files
When you rip songs from another device often some won't load or play in another device
especially if they are paid for songs.

May 12, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer


Download the latest firmware upgrade for the device at
The firmware upgrade will delete all songs off the device
Re-add the songs you would like
It should work better the second time around

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same thing happened to me it still doesn't work and mine is supposed to hold 500 it only holds 150

Mar 11, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Bad Track and No Files Message

Yeah, I have that "Bad Track" problem for some my tracks or even for entire albums. The only thing I can think of that would cause that is if you skip over the track consistantly. Anyway, the best solution I've found for that is to go to Windows Media Player, delete the track, and then put it back on if you have it backed up on your computer. P.S.: MAKE SURE YOU HAVE THE SONG BACKED UP ON YOUR COMPUTER BEFORE YOU ATTEMPT THIS. If that doesn't work, you should find another way to get the song. Unfortunately, I can't help you with the "No Files" problem since I haven't experienced that.

Nov 01, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa mp3 player 8gb won't play my songs. ("bad track" is what it says)

I think you need to format your player. Open up my computer, right click the player and click "format"

Jun 02, 2007 | SanDisk Sansa e250 MP3 Player

5 Answers

Bad tracks won't delete

Have you tried updating the firmware. Even if it is the lastest edition, download the firmware manually and run the software. Then format in Windows Media player. Best Regards Keith

Jan 27, 2007 | SanDisk Sansa e260 MP3 Player

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