Question about Cooktops
The burner in customer control element is no longer working. I tried to touch the control to turn it on, but nothing happened. By reseting main power, I was able to make the control work - meaning it seems starting when I touch the control to turn it on. But there is no heat from the burner, and the fan stops after while, and then the control of the customer control element got disabled - until next main power resetting.
my question is how to check what's wrong? Is it the burner is broken? If so, is it easy to replace it? And where to get the parts?
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Posted on Jan 02, 2017
SOURCE: JennAir Elec Cooktop Problem
The selector knob having lose contact the elements are for full adjument , the wire connection are rust and corroded need to clean terminal of elements.
Posted on Jan 05, 2008
its been my experience that the dual burner switch is far more likely the culprit, unless you can physiclaly see the outer ring is broken( visual inspection works wonders. as far as trying to ohm out i generally look at theelemnet itself (4 wires lead to the elemnt you can trace 1 to the outer portion of element, and 1 to the inner portion.WITH POWER OFF Iswithc those 2 wires and the restore power try element ad watch for outer ring to work inner ring no good. now i know its the switch not sending power. reset wires and order new switch
Posted on Mar 11, 2008
It sounds like the burner needs to be replaced. When they burn out sometimes they short out to ground. The cooktop will have to be removed from the counter and the glass top opened. You will probably be able to see where the element is burned out. Replace it and you should be fine. If it is too expensive to fix just disconnect the wires to the burner where they attach to the control . Then you can use the remaining burners. I really don't know what a replacement burner costs. An open coil is around $30.
Posted on Jul 15, 2008
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