My O2 graphite's windows mobile system recently broke down. I have to ask for someone else's help to re-install the system. I lost all my saved files, is there any way to salvage these files, especially the contacts? My phone now also can't detect any GSM network, except 3G one. What went wrong? How to fix it?
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Re: phone can't connect to network
Go to your Wireless Provider's cooperate location, and a tech there should be able to recover your contacts and reload/repair the software. Depending on the severity of the crash, the contacts may not be recoverable, and if it is physically damaged it may not be repairable. l would start there, since you are a customer? Hope this helps, and Good Luck.
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FIRST U ASK IN CUSTOMER CARE FOR ID OF YOUR MOBILE FOR INTERNET CONNECTION.AND NOTE THE CODE FOR INTERNET CONNECTION .THEN INSTAL PC STUDIO IN YOUR PC AND THEN INSTALL NETWORK WIZARD AND THEN YOU CAN RUN INTERNET ON YOUR PC THROUGH MOBILE
The answer is that there used to be a connection before O2 and Vodafone started blacklisting handsets! Orange and T-Mobile have been blacklisting handsets for a long time (It is only recently that O2 and Vodafone also started blacklisting handsets).
NB Orange & T-Mobile always lock their handsets!(e.g. an Orange handset will only accept an Orange SIM and will not accept an O2, Voda or T-Mobile SIM)
So if you reported your Orange or T-Mobile handset missing to your network it became barred/blacklisted! BUT it was only barred on your home network. Therefore unlocking the barred handset would enable it to work on every network except the one it was originally locked too! Therefore the phone still had some commercial value, as it would function on at least 3 out of the 4 networks.
It wasn't long before Orange and T-Mobile began to combine their individual blacklist databases. Therefore a phone barred on Orange was also barred on T-Mobile and vice versa. Even at this point the barred handset could be unlocked and used but only on 2 out of a possible 4 networks (O2 & Vodafone).
The government eventually stepped in and forced O2 and Vodafone to update their systems and introduced the CEIR. Now that all the networks share a central blacklist database, even if a barred handset is unlocked it still remains useless on ALL UK networks!
It sounds like you may have a poor 3G reception in your area. Even though other O2 phones are working better they may be running on the 2G masts in your area.
Try in setting/network menu turning off 3G reception, that way the device will only look for 2G masts. Your handset will give priority to 3G masts where available and sometimes will hold onto the weakest signal making poor call quality, and or dropping connection.
Advantages to using 2G only = better standby and talk time / better reception where 3G is poor.
Disadvantages = Slower web browsing / no video calls.
WEP / WPA will only apply if you are connecting using WI FI and have nothing to do with your mobile network connection.
Hope that helps?
You can download and install "windows mobile device package" from Microsoft to connect your O2 with your comp. This software can install application on your mobile device as well as sync, file exploration and more.
1 - Personally make sure your phone isnt on silent and make sure that you have not turned your tone down for the messaging. Go to Start>Settings and look around there for Tones or sounds or something.
2 - wap/internet should be set up already to use but it depends if you have the right sim card in for the phone E.G. - O2 XDA IIs will have the O2 settings on phone and putting a T-mobile sim card in wont be able to connect to the wap as you have O2 settings not T-mobile. So what you need to do is contact your network and ask them to send the right settings, as a rule they will just send it and it will be for free.
3 - What software do you mean? If you mean the latest operating software then you will need to flash the phones ROM and this could render your phone useless, however there are ways you can do it however you will need to go to other sites for this, sites i use are: http://forum.xda-developers.com/ or http://www.modaco.com