Question about O2 Graphite Smartphone

1 Answer

Phone can't connect to network

My O2 graphite's windows mobile system recently broke down. I have to ask for someone else's help to re-install the system. I lost all my saved files, is there any way to salvage these files, especially the contacts? My phone now also can't detect any GSM network, except 3G one. What went wrong? How to fix it?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 778 Answers
Re: phone can't connect to network

Go to your Wireless Provider's cooperate location, and a tech there should be able to recover your contacts and reload/repair the software. Depending on the severity of the crash, the contacts may not be recoverable, and if it is physically damaged it may not be repairable. l would start there, since you are a customer?
Hope this helps, and Good Luck.

Posted on Jan 23, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Why wi fi not connecting at mobile?

To help you troubleshoot the issue about WiFi not getting connected on mobile, if you have Windows Operating System on the phone, follow the instructions from the link given below:

If you have Android Operating System on the phone, please find the link given below to troubleshoot the WiFi issue:

Apr 05, 2016 | T-Mobile PDAs

1 Answer

Re: Driver

O2 XDA is running windows mobile operating system. so just download microsoft activesync from, install it and now you cna connect your device t o your PC. If you are using windows vista then download "microsoft windows device manager" and install it. Activesync is for windows XP.

Aug 19, 2009 | O2 Xda IIs Pocket PC

2 Answers

Does't connect to network - search Network

It sounds like you may have a poor 3G reception in your area. Even though other O2 phones are working better they may be running on the 2G masts in your area.
Try in setting/network menu turning off 3G reception, that way the device will only look for 2G masts. Your handset will give priority to 3G masts where available and sometimes will hold onto the weakest signal making poor call quality, and or dropping connection.
Advantages to using 2G only = better standby and talk time / better reception where 3G is poor.
Disadvantages = Slower web browsing / no video calls.

WEP / WPA will only apply if you are connecting using WI FI and have nothing to do with your mobile network connection.
Hope that helps?

Apr 27, 2009 | O2 XDA Flame Smartphone

2 Answers

O2 xda 2 mini pocket pc usb connection problem

O2 xda 2 mini pocket pc usb connection problem

Feb 25, 2009 | PDAs

1 Answer

Songlive phone from china network problem

For any china mobile software like drivers and others, just check - ask them for a manual.

Jan 23, 2009 | O2 Xda II Smartphone

1 Answer

Cannot find installation CD for O2 Atom Exec

You can download and install "windows mobile device package" from Microsoft to connect your O2 with your comp. This software can install application on your mobile device as well as sync, file exploration and more.

Nov 25, 2008 | O2 Xda Atom Exec Smartphone

2 Answers

I'm a newbie o2 xda IIs user.. i need help pls

these are not simple,

1 - Personally make sure your phone isnt on silent and make sure that you have not turned your tone down for the messaging. Go to Start>Settings and look around there for Tones or sounds or something.

2 - wap/internet should be set up already to use but it depends if you have the right sim card in for the phone E.G. - O2 XDA IIs will have the O2 settings on phone and putting a T-mobile sim card in wont be able to connect to the wap as you have O2 settings not T-mobile. So what you need to do is contact your network and ask them to send the right settings, as a rule they will just send it and it will be for free.

3 - What software do you mean? If you mean the latest operating software then you will need to flash the phones ROM and this could render your phone useless, however there are ways you can do it however you will need to go to other sites for this, sites i use are: or

Hope this helps.

Mar 16, 2008 | O2 Xda IIs Pocket PC

2 Answers

O2 graphite

try to remove the battery pack,after few seconds,return the battery and turn on.

Feb 22, 2008 | O2 Graphite Smartphone

3 Answers

Unlock the phone nokia 5310

There is a long answer and a short answer to your question. The short answer is to find someone willing to do it for you for a fee (try Ebay or Craigslist, usually $20 or so plus shipping).

The long answer is to learn a LOT about phones, obtain (somehow) the software the engineers at Nokia use, find (somehow) a hack to unlock it, find (somehow) a new flash and flex package to install, and install it yourself. I did this with my Motorola Razr, and while I was eventually successful, it most definitely would have been worth the $20 to have someone do it for me.

Jan 29, 2008 | LG KU990 Viewty

2 Answers

Phone will not connect to network

hi i was also having the same problem but i installed radio version 1.13 for my mini and the problem is somewhat solved though not completely

Aug 01, 2006 | O2 Xda II mini

Not finding what you are looking for?
O2 Graphite Smartphone Logo

Related Topics:

132 people viewed this question

Ask a Question

Usually answered in minutes!

Top O2 PDAs Experts

Martin Murray

Level 3 Expert

1614 Answers

xxxxxx xxx

Level 3 Expert

4679 Answers

Jax Planet
Jax Planet

Level 2 Expert

921 Answers

Are you an O2 PDA Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides