Question about HP DeskJet F380 All-In-One Printer

4 Answers

SCANNER DOESN'T WORK

I can;'t get the scanner to work scanner wont start

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  • 24 more comments 
  • Anonymous Jan 27, 2008

    f380 worked on old imac. Got the new imac 10.5 ox. Downloaded/uninstalled many times. Never get the setup assistant, and scanner is not recognized.

  • Dyami Jan 30, 2008

    My scanner doesn't work either, when I use the scanner program it says there are no scanners pluged in the computer, any solution?

  • grundge Feb 07, 2008

    printer works ok but no luck geting scanner to respond any ideas

  • Anonymous Feb 21, 2008

    New HP Pavilion notebook computer with VISTA + new HP F380 printer; works fine when copying or printing from the Internet or from Word or from emails but won't print Excel documents & won't scan (gives a little hiccup then does nothing) -- no error message, just nothing. No effect from rebooting, disconnecting & reconnecting all plugs, new ink cartridges, different documents nor changing Excel documents from Office 2007 format to old 2003-2006 format.

  • Helioman Feb 22, 2008

    F380 HP deskjet doesn't scan when I hit the scan button.

  • LATHESON Apr 29, 2008

    i have the exact same problem. When i press the scanning button nothing happens and only the power button icon startes to blink for about a minute and then stops.



    I think its because i have Microsoft Vista Home Edition.

  • Othomas Apr 30, 2008

    Can't get the scanner to work. What do I do? The power light just blinks.

  • Anonymous May 07, 2008

    i have the exact same problem. the light jus blinks

  • Anonymous May 10, 2008

    Scanner not work

  • thepitt May 12, 2008

    it only blinks when I try to scan.

  • thepitt May 12, 2008

    i'm using windows XP



    when I try to scan, it only blinks. ALready went to HP web site and it doownloaded correct driver. How do I scan?

  • Anonymous Jun 09, 2008

    mie scanner doesnt work

  • Anonymous Jun 11, 2008

    I have windows vista, all the features work except scanning. I am USB installed and the "on" light blinks when I try to scan it stops in about 30 seconds and nothing else happens.

  • Anonymous Jun 13, 2008

    Won't scan

  • kristyjane Jul 02, 2008

    the printer works, but the scanner will not. when i press scan, the power light flashes, and nothing happens

  • zenon1994 Sep 21, 2008

    have windows vista home premium. HP deskjet all in one F2120. Wacom Intuos 2 Graphics tablet. Scanner worked fine until I installed the driver for the tablet. Now the scanner won't work unless I uninstall the tablet driver.

  • Anonymous Oct 07, 2008

    scanner won't work, when I press the scan button the power light flashes but nothing happens. I am using Vista

  • Anonymous Oct 10, 2008

    I had the F380 working fine on my old laptop (Dell) but when I bought
    anew laptop (HP Pavilion tx2117cl) it doesn't scan. I want to scan a
    document and send it by email to someone.
    This was easily done on the
    Dell - the nice HP window would pop up and I was sailing. Now, nothing
    happens.
    When I tried loading the drive (by cd) onto my new laptop's
    hard drive it wouldn't receive it. (My new laptop is running Vista -
    might be the problem) I had to first get an update from Microsoft and
    then download the driver through the internet.

    I really need to have
    this scanner working so I can scan and send documents daily. Thanks.

  • Anonymous Nov 08, 2008

    I put a picture in the scanner to put it onto the net so i pushed the scanner button and the power light flashed, and then nothing happened.

    how do i get the scanner to work?!?!


  • Anonymous Nov 08, 2008

    when i push the scan button the power light flashes but then nothing happens\

    how do i get it to work

    im using windows vista


  • Anonymous Dec 19, 2008

    i think its vista that doesnt work with the scanner because it wont install the disc

    on my old computer it worked fine

    now it will print and thats all

    :(

  • Anonymous Feb 05, 2009

    I have the same problem.. windows vista and the scanning doesnt work...

  • peprichard11 Feb 16, 2009

    I can't get my HP F2120 DESKJET ALL-IN-ONE TO SCAN PICS AND DOCUMENTS, iT WILL ONLY PRINT AND COPY.

  • Anonymous May 12, 2009

    its a vitcg

  • arun pandiyan
    arun pandiyan May 11, 2010

    Hi



    I need to know your operating systems to fix the problem and find the solution. I think you have Widows XP Home edition/Service pack1/?Lower than this editions. If you upgrade your OS or update your OS by connecting to the internet if you have licensed OS. This will resolve your problem I think.



    Regards



    Arun

  • NITIN  BABBAR
    NITIN BABBAR May 11, 2010

    are u able to do copy or not?

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  • 14 Answers

Http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00803473&lc=en&cc=ca&dlc=en&product=1128296&rule=20851&lang=en

You can also attempt to reset the AIO:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00637484&lc=en&cc=ca&dlc=en&product=1128296&rule=20851&lang=en

For the Mac (possibly):

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01396146&lc=en&cc=ca&dlc=en&product=1128296&rule=20851&lang=en

Posted on Jun 12, 2008

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I have a deskjet f4580 the printer and the copier works but the scanner doesnt...i have a acer laptop with windows 7. i installed it once before and everything worked just fine. i reinstalled it and the scanner will not work. when i push the scanner button the power light flashes also the light next to the wireless button flashes orange how can i solve my problem

Posted on Aug 07, 2011

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What is a scanner strip

Posted on May 06, 2008

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  • 18 Answers

All scanner problem basically come from scanner strip.so just replace the scanner strip.

Posted on Feb 20, 2008

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Uninstall the doftware/drivers and start over.
If sill in troulbe come back with full detail of the computer/op system and model of scanner- it may be a DOS model tryinf to work out of a NTFS system - and it wont.

Feb 23, 2008 | Office Equipment & Supplies

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