Question about Brother MFC 7420 All-In-One Laser Printer

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I want to receive fax in my pc but mfc-7420 (JAY) prints it on paper

I have installed brother mfc-7420 and also checked for Installation Diagnostics it prompts. sending and receiving fax are ok. I clicked link start receiving fax and that icon is on taskbar. But whenever I get fax mfc-7420 prints the fax instead of saving in PC.

Need help. Thank You.

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  • ort91 Aug 28, 2008

    I plug my machine into the splitter but it doesn't pick up for faxes. what gives?

  • acker1820 Jan 12, 2009

    faxes save to PC for awhile, then stops. The saved ones can be viewed on paperport. reinstalling software solves the problem, but it reoccures.

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You may do better going online and signing up top a fax to emaiil solution. You may find that when your PC receives a fax direct that the machine will momentarily freeze. Also have a look at the windows fax software.

Posted on Mar 09, 2015

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 how to send a fax

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