Question about Epson Aculaser C1100 Printer

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White line appearing vertically down the left side of the page

We recently replaced the photoconductor unit, and since have noticed a white line appearing down the left side of the page - in all of our print outs. Can you please help?
Thank you.
Cherise

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  • Anonymous Mar 31, 2008

    in black OK. Incolour across page vertical band of faded colour 6mmwide about 50mm from right hand side all down page like a faded stripe.Also on colour printed bands in a graph say red prints OK but Cyan is white where band stripe is.

    Have used cleaning stick on side and examined photoconductor but see nothing wrong. Cyan carride chnged as it was indicating low but non of these actions changed the stripe effect. Have followed all guide lines .

    What is causing effect .

    All my photos and printed documents where graphs are present are ruined.



    I have only printed just over 1000 pages so am very dissapointed with the printer even though early results were brilliant. For such an expensive machine I would expect to get at least 5 years quality prints.

    Can you tell me what is wrong and how to corrct fault..

    Thanks

    Den.

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I had a line for months! Then I got a line going down the middle of the page. So cleaned and poked around inside put back together and another line! 3 vertical lines! Came on here and went back with a hairdryer on cold setting blowing around the inside of the printer and now its perfect!
Cheers all!

Posted on Apr 04, 2008

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Hi I have just noticedthis post. I have exactly the same problem with my printer, and wondered if you found a solution to it, or if the advice you were given worked. I really need some help with this, so any advice will be greatly recieved. I have been trying for months to sort it, but don't want to resort to calling out an engineer because they charge the earth.

Posted on Mar 25, 2008

  • fiveseven Oct 13, 2010

    Hi All.
    It is a common problem with that printer due to the rotary technology Epson used.
    The reason is a heap of toner building on the laser glass. Epson knew this would happen and they found a simple solution. Facing the printer open the front(not upper) cover. You will notice a small grey lever on the right. Pull it towards you. After that notice the small cover on the right big grey cover. Remove it and you will find the laser glass cleaning wand. Dangle it several times and you will clean the glass and the problem should be solved.

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There may be a speck of trash (very small even) on the corresponding side of the drum or anywhere in the path of the paper before the fuser at the end. A can of compressed air may help. But guard against breathing in the toner when trying this, and it's best to do it outside to keep things inside from getting a nice coat of black!

Hope this helps, and please rate my advice, good OR bad.

Good luck!

Posted on Feb 04, 2008

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