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Kenmore Quiet9 Washing Machine

My machine keeps getting stuck and sending an F 02 error message. I am unsure what this error means or how to fix this problem. Please let me know if you are able to help with this matter.

Thanks in advance,
Jennifer Baker

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This means that the washer isnt draining. More than likely the drain pump has a sock or who knows what in it. Very common. To axcess pump you remove front service panel
This repair is definatly something you can do yourself.

Remove 3 torx or 7mm screws under front panel (between pedestal and washer......if its on a pedestal that is.

Now comes the messy part....Have a Wet Vac handy and remove all the water you can through the door.

Now start unscrewing the brownish plastic Clean Out housing sucking up water with vac

once water is done remove clean out and see whats in there. If there is nothing in there than you may need a new pump and they are not cheap! Let me know what you find.


Posted on Jan 23, 2008

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