Question about HP PSC 2110 All-In-One InkJet Printer

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Carriage Jam The Carriage is jammed and I tried to push enter to get the jam out, It has stalled and the carriage will not move at all. What Do I do? Please Help?

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Re: Carriage Jam


to remove the carriage jam....

> unplug the power chord from the printer
> open the rear access door and you will get full access to the rollers.
> check for any jammed paper inside. if so remove it.
> after that clean the rollers using a lint free cloth.
> close the rear access door.
> open the door so that you will get full access to the ink cartridges.
> move the cartridge to and fro several times manually with your hand.
> check whether it is getting stuck somewhere while you do this.
> if it is getting stuck check where it is and check whether there is any bit of paper or any other thing.

NB: for some models you may have to plug the power chord to move the carriage manually.

> after that plug the power chord and try to make a copy.

thanks and regards

Posted on Mar 18, 2008

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HP PSC 2355 try to print a document and receive an error "Print cartridge carriage is stalled " "Open door, clear carriage jam, and then press OK to continue." I tried this and there is...

This can be said as a bit complicated problem. This problem is exhibited by the printer when the cartridge carriage mechanism is getting stuck at some end. I should advice that you make sure that the SS ( Service Station ) of the printer is not jammed / clogged. If yes, try cleaning it. It is also caused when the motor is malfunctions and tries to move the carriage beyond the path that it should go.
It is best recommended that you consult an authorized HP Service person for the solution of this issue.
Thank you.

Mar 06, 2011 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

I just changed the (2) ink cartridges in my HP PCS 1610 All-in-One HP printer and now get an error message "CARRIAGE JAM - OPEN DOOR. CLEAR CARRIAGE JAM, AND THEN PRESS OK." I don't see any jam...

Have you tried moving the carriage to see if it really is jammed? Maybe you haven't put the levers down properly on your new cartridges....remove them, see if the carriage slides, then refit them and check the carriage again. You wont visually 'see' a carriage jam,; you have to try moving it. By the way, if it doesn't move, DONT force it to try and overcome the jam try and reason out why it doesn't move.
Hope this helps!

Jan 18, 2011 | HP PSC 1610v All-in-One Printer

2 Answers

What is a carriage jam

here are some solutions for your carriage jam error.

1. Clear any jam...remove loose paper.
2.Clear the jam from the back of the printer
turn off the printer...remove the rear access door..
pull the paper out of the roller and return the rear access door.
3. Clear the paper jam from the front of the printer..while printer is the carriage access door..
disconnect the power cable from the back.. remove the paper output tray.
look inside the product..check for torn papers..gently pull out the paper fromthe roller...return the paper output tray and the carriage access door. plugthe power corn and turn on..
4. Make sure the carriages move freely...while the printer is on.. open the carriageaccess door.
disconnect the power cord from the back..remove the paper output tray...lookinside if the carriage is stuck and if there is no papers or object that restrictthe carriage to move..return the output tray.. return the carriage accessdoor...
And lastly after doing this steps try to reset the printer and try to print..

To reset the the power button to turn on theprinter..disconnect the power cord from the product..disconnect the power cordfrom the wall outlet.. wait for 15 seconds.. plug the power cord to the wallsocket....plug the power cord at the back of the printer.. press the power onof the printer.. try to print the test page...
Good luck! hope this solve the problem

Much appreciated if you rate this help.. thanks

May 10, 2010 | Printers & Copiers

2 Answers

Carriage jam - Turn machine on, get carriage jam message, however the carriage can move freely if moved by hand. If I close and hit enter, carriage sounds like it's moving, then I get the error message...

Sorry about the B.S., you can move the carriage by hand, and all you need is to clean the encoder strip that runs across behind the carriage assembly. You can wipe the strip gently with an alcohol swab or a Q-tip moist with alcohol. The bars on that strip tell the carriage where it is and grease or ink on it will give the carriage jam error. No calibration necessary after moving the head or cleaning the strip.

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2 Answers

Paper Jammed. Have appeared to remove all paper. But I keep getting "Carriage Jam, open door, clear carriage jam then pres OK" message. Message on my computer screen says "The print cartridge carriage is...

HP support has extensive documentation for both paper and carriage jams for your model:

I hope this helps!

Dec 10, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

I am receiving an error message on my HP Officejet 6110 printer screen that prevents the printer from functioning. The message is "Open door. Clear carriage jam and then press enter." I've tried opening...

yes, that is a carriage jam and not paper, the grinding is from the clean station that gets blocked with dried ink and cant move. you need to open the printer and clean the ink off of the clean station so it can clean properly and not cause a carriage jam.

Jun 29, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

How to Clear carriage jam on HP PSC 1610 Printer? No obvious paper jam visible.

Dear it's the carriage jam error. so it mean that your carriage is jam not paper. so open the printer where you insert the cartridge. check whether it is jam or what . cartridge carrier is jam kindly turn off the printer and try to move the cartridge head by hand very gently and if seems to be stuck than check for anything which abort him to move freely so than might be anything like dust or else. when you get success in moving the head put some machine lubricant on the rod on which head moves and check it ok.

Dec 04, 2008 | HP Printers & Copiers

3 Answers

Carriage Jam

Make sure you can move the print cartridge holder freely and that it isn't being blocked by anything inside the printer, also check if the cleaning station is in the right position, maybe it is locking the cartridges.

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HP Officejet 5110 - Carriage Jam Message

I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?

I tried pressing the # & 6 at the same time, but the error message still there.

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