Question about Whirlpool Duet GHW9150P Front Load Washer

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Whirlpool Ultimate Care II - doesn't rinse clean and lately won't drain completely

So, I've had a problems with my washing machine for an unforgivably long time. A while (several months) ago, it started making a terrible "banging" noise during what I believe is the short period of time it would "spin down" as it ended a spin cycle.
Someone told me that possibly it was out of balance, but I couldn't figure out how to get to the drum to see if there were balancing weights, one of which might have come off.
In the last couple weeks, it has not seemed to have been rinsing very clean, and as of yesterday I was told that it has now also stopped completely draining, leaving a few inches of water in the bottom of the drum.
My question, then, is this: where should I start? I'm fairly handy, so I think I should be able to do this if I set aside a little time to actually look at it, but I'd really like to have some idea where to start looking. My specific model is the Whirlpool Ultimate Care II LSQ7030LQ0, as I learned from the label inside the lid-rim.
I can't even figure out how to get the top off at this point - the lid seems to be held on by something other than the kind of clips that can be opened with a putty knife inserted in the front of the machine, although I do see a couple neoprene-looking flat pieces a couple inches back from the front edge along both of the two sides... but they look more like spacers than any kind of clips, and no amount of putty-knife maneuvering will get them to budge.

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  • Tim Kaiser Jan 23, 2008

    Dr,

    Duly noted - I'll leave the lid alone. :) I hadn't been trying to force it or anything, just probing to see if I could figure out how that one worked.

    If the noise isn't really a problem, I'll leave it be. It doesn't bother me, although it drives my dog nuts every time...

    Using a screwdriver to depress the lid switch, I tried out all of the normal stages of washing a load of laundry, and everything seems to work just fine. I've been having some problems with my sewer line lately (clogging/slow draing due to tree root problems) and now I'm wondering if that might be my culprit.

    My drain hose is clipped into an open-ended standpipe, with the drain hose extending several/many inches down into the standpipe. Is there any chance that my washer would have some system to "recognize" the problem if water was actually backing up into the standpipe? I always assumed that a washer drain was not an intelligent system...

  • Tim Kaiser Jan 24, 2008

    I do have the standard rubber hook type drain hose, yes. It has a lint bag (almost completely empty) over the end that empties into the standpipe. The main reason I don't think that I'm getting water flowing back in to my tub is that if I understand the way my standpipe is plumbed at all, the washer-drain outlet is significantly higher elevation than the laundry tub sinks which share a drain line with the standpipe - if something was going to back up, I would expect it to be those laundry sinks, but I have several washcloths in those sinks which are bone dry and fresh - they don't seem to have been wet lately...

    For now, I guess I'm just going to have to keep an eye on how it runs, with a suspicious eye toward the drain system. Any other pointers or suggestions for now?

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  • Master
  • 1,294 Answers

First snake out your drain very well. Next your washer exit hose; then insert this hose into the standpipe maximum 5 inches; and dont seal it up - there should be space for enought air. Don't see any other problem here........

Posted on Mar 13, 2009

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  • Master
  • 447 Answers

First of all stop trying to pull the lid Off!!!!!!!!!!!!

The banging at the end has nothing to do with how its balanced, and there is no procedure to "balance" a washer tub. However, the banging is caused by grease running into brake assy and are making brake pads grab too hard.

The water not completely draining is strange for this model. Usually they either do or dont drain. Check your drain system, Is the drain hose sitting loosely into a stanpipe or clamped tight?
I think its here youll find the problem.

To axcess any internal components you remove the whole cabinet. Its quite tricky to get back on right, and you cant make it spin without jumping the lid switch with live voltage. To axcess the brakes is a whole lot more tricky, let me know if you want to attempt to axcess and clean the brakes.

Posted on Jan 23, 2008

  • joey  shearer
    joey shearer Jan 24, 2008

    No youre washer doesnt have any type of intelligent drain monitoring, in fact it has nothing at all stopping the water from reentering the tub through the drain. I believe that this your problem. Make sure the drain hose is only 6inches in the pipe....does it have the standard rubber hook type drain hose??????

  • joey  shearer
    joey shearer Jan 24, 2008

    just watch the machine and do pay close attention to its drain. See if the water completely drains or if it drains and then fills back up.

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