My cd dvd drive is not working ... i troubleshooted and it says everything is ok ... i can hear it attempting to spin the cd but it wont spin it just clicks over and over again

probably need new one But try this go to control panel then device manager then in the D's is your dvd there or is there a mark by it this may mean the driver maybe missing right click on the DVD then click on update driver, search automatically & hopefully it is found

Hi,

Try to run the following hyperlink

Hyperlink to microsoft automatic assistance

Hyperlink to Cd drive autofix

If it doesnt work then try following steps:

1. loadTOCNode(2, 'resolution'); Click Start, and then click Run. (in case of windows 7 click start, look for search program and files , type in there regedit and hit ok, jump to step 3)
2. In the Open box, type regedit, and then click OK.
3. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

1. In the right pane, click UpperFilters.
   
   Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
2. On the Edit menu, click Delete.
3. When you are prompted to confirm the deletion, click Yes.
4. In the right pane, click LowerFilters. (dont panic if you dont see lower filter)
   
   On the Edit menu, click Delete. (or simply right click and select delete)
5. When you are prompted to confirm the deletion, click Yes.
6. Exit Registry Editor.
7. Restart the computer

If you cannot hear the disk spinning when you put the cd or DVD in you may have a broken CD/DVD drive, easily and cheaply replaceable for under $20 at any store (Recommended: Best Buy). Try putting your Windows Disc into the drive to see if it is only a problem with playing Media, or if it is a problem with the drive itself and go from there. Good luck!

A no disc error on any electronics device indicates one of three problems. 1. The disc reading lens in the cd/dvd/brd drive has gone out or is dirty. 2. The drive has a "stabilizing" screw that must be tweaked. 3. The disc is not spinning due to a bad motor on the drive or something is blocking it. If you can hear the disc spinning *whizzing sound* its not a motor issue. You can try running a cd lens cleaning disc but if its not registering it probably wont spin, thus wont clean the lens. You can attempt to clean a lens with a cotton Q tip and rubbing alcohol but be warned, touching the lens can scratch it and destroy it. If your object is not under warranty you can have a professional look at the drive to check the tension on screws, this is usually a huge problem found in XBOX 360's. Make sure its not the disc by trying other working games/movies/etc. If all else fails you can always purchase a new dvd/cd/blu ray drive and have it professionally installed. Xbox 360 $20-$40, PS3 $100-$150 Although its not common, another solution is that cables on the drive might be loose, but usually you cannot open the device; the two cables are power approx. 1-1.5 inches long and the output plug which is usually half the size.

Hello there... Sony seems a choosy brand so it looks like your disc is not recognized by it. Check also your disc for scratches or you just need to clean your disc first before you can use it. Try it. If this doesn't help, try inserting your disc to other CD-ROM. See if your disc is okay. Hope this helps...
Ai-ai :)

The problem is quite common.

When your console does not read any disk, that is usually because of a problem with the optical laser lens that is dirty, faulty or opaque, and will start operating on certain disks better than others.

In that case you will hear disk spinning, whirring and clicking, but the TOC (table of content track at start of CD/DVD will not be read, therefore the error.

Whe this problem is starting you may be able to read only few CD, DVD. After more prolonged usage , often the PS start losing the rest of functions, and ends up not reading anything at all.

If instead there is no noise, and disk does not spin at all , then there is a faulty motor, or the motor micro-switch is bad. This situation is far less common than the lens problem.

Try first using a CD/DVD cleaner disk to clean the lens. If that does not work you will need to disassemble the PS, and clean lens directly with q tips and isopropyl alcohol, or to replace the CD/DVD lens, or the whole drive unit.

before doing tis, contact Sony to check if the unit can be replaced or repaired by Sony, you find the number on the Console documentation.

Well, DVD Drives do burn out, and while you probably don't want to hear it, you might have to buy a new one. If you have restarted the computer several times, and haven't installed anything lately, then it may just be dead. But you should try to remember if you have installed anything lately, or done anything to change the laptop. Also, see if it will read CD's, or if it makes noise like the CD/DVD is spinning up/down or the eye is moving back and forth when you insert it. Good Luck

there is a problem in ur drive,go for a new one

Hi, first that everything is necessary to know with that operating system these working, if you work with windows XP you must update the version of the BIOS that corresponds according to the model of your machine, if this does not correct the mistake at the time must replace the unit of CD.

What you are hearing is the attempt to read the disk. The unti detects that a disc is present and attempts to read it by spinning it first at CD speeds then at DVD speeds. It will attempt this a number of times before giving up and reporting "no disc". If you can get at the optics, try cleaning the lens using a cotton swab and alcohol. Next try to read a CD. If you can read a music CD and not a DVD, it indicates that the optics are starting to fail and need to be replaced.

Dan