Speaker works but handset does not. replaced handset with known good, still does not work. Any ideas?
Make sure to use a new handset cord as well. Also, make sure the handset is plugged into the handset jack under the phone. The 3102 phone has a headset jack that will not work with the handset. There is also a button mapped by default in the upper right corner that toggles from handset to headset. If the light is on, then it is set for headset and the handset won't work.
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