Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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Fax machine I can receive faxes but I cant send them

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  • ellenlinster Jan 23, 2008

    I hope someone can help me

  • Gene May 11, 2010

    What error do you get when you try to send a fax?

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Check this one, if you dont have call waiting, make sure that the disable call waiting feature is uncheck.. how? go to home center
configure settings, fax then uncheck the disable call waiting. hope it helps...

Posted on Mar 08, 2008

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I have the opposite problem, I can send but not receive! For sending, make sure your phone line is plugged into the "1-LINE" in the back of the machine, put your pages face up on the top of the machine, press the "FAX" button, type in the phone number and hit start. Maybe you've done this exactly and you have some sort of error?

Posted on Feb 09, 2008

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1 Answer

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Hi Janet
Try using a standard phone to call your Fax Line
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Disconnect all equipments using the phone line
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Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).

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Call your cell phone from the fax machine and check the caller ID to make sure that it is the correct number for your fax machine. Next, call the fax machine from you cell phone, and make sure the fax machine rings. Problems like these are almost always a phone line issue, not the machine.

Don't forget to rate your solutions please.

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