Question about Whirlpool Calypso GVW9959K Top Load Washer

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Kenmore Elite Extra Heavy Duty Calypso Top Load Washing Machine

Purchased the Calypso new about 5 1/2 years ago. It has worked flawlessly up till a couple of months ago. Now, however, in the middle of the cylce, a code "CE" appears on the LCD display. The washer shuts down without finishing the cycle. When we push "stop/cancel" (as is suggested in the trouble shooting owners manual) nothing happens. Please help. We are getting quite frustrated with this machine. Help! We'd greatly appreciate it. Tried lining up a Sears repairman....turned out to be a total nightmare trying to get a repairman to our home. Have given up on Sears. Please offer a solution to fix this problem if you have the knowledge. Thanks so much in advance.

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  • El_kern Jan 28, 2008

    Must be the moon ... my Calypso ran flawlessly until this weekend when it started throwing the CA and CI error within the first few minutes of a cycle. The machine is just under 6 years old. The machine stops with one of these two error codes. Stop/Cancel does not do anything except clear the display. I don't think the machine ever agitates, and it stops within the first 5-6 minutes of the cycle.

  • 5mcgees Jan 29, 2008

    That same moon is shining in Texas. Happened to ours today. Ours is probably 4-5 years old. CE error and won't drain.

  • momof4js Feb 05, 2008

    Same problem here! WMachine is 6 years old. It started giving me the CL or CA code and would not spin the water out. We tried to see if it was a clog in the drain pipe - but water flows freely through the pipe. Not sure what to do next. HELP I am the mom of 4 teenagers - I need my washer!!!

  • lisalackey Feb 06, 2008

    same problems had sears come out just to say it would cost another 400.00 to fix it. Bought a new one There was a class action law suite and My machine was working fine in till 12/07 so i did not quilify for it now I'm stuck if anyone else hears anything we can do please let me know. I did go back to sears and the guy there did give a 150.00 to go to a new machine at least they try to do something, I just think that when you pay so much for a machine is should last more than 5 years!!!

  • El_kern Feb 06, 2008

    Spent the weekend diagnosing this. The CE error is different than CI or CA. CE is simply a communication error, most likely between the motor control board and the board that controls the switches, but can also be between the motor control board and the motor. For the CI and CA errors, it's saying the motor is misbehaving or that it's getting an incorrect amount of power. We've tested all the wiring, the motor control board resistances, and the drive motor. Based on the testing, we think the drive motor is beginning to fail, so we've ordered one (found it for $123). We'll try that. If it works, great. If not, we'll decide whether to try replacing the motor control board or just give up. And yes, being without a washing machine just sucks.

  • lisalackey Feb 07, 2008

    Hey I think everyone that is having these problem should email Whirlpool! I don't know if it will do any good but it might not hurt I am one of the people who did not have problems in till after the lawsuit was over! I think they should know there is still alot of us out there with this crappy machine that we spent way to much money on and had to buy a new machine 5 years later!!!

  • money penny Feb 17, 2008

    MY PROBLEM IS THE MACHINE IS DISPLAYING FL AND KEEP BEEPING, WHAT IS MY PROBLEM OR HELP ME SOLVE IT

  • madbeach Mar 01, 2008

    I'm getting the "FL" error message and the only way to stop it is to unplug the washer.

  • eaglerock69 Mar 07, 2008

    Same story, we got a mulitmeter and checked the wiring using a repair manual I downloaded and tested harness etc to try and narrow the problem down.. bought a new pump motor and got a CE error and then Sr error after installing that. Put back the pump motor and back to the Cl and Ca error. repair man told us that a new circuit board was 500 bucks. Not sure if its worth the time and effort to try and repair or if buying a new one is our only recourse. There was a class action lawsuit regarding this washer and these very problems we missed out on.

  • ajc067 Mar 07, 2008

    We are getting a CE error code. March 18, 2008 will be 5 years w/ these nightmare machines. Consumer Reports gave these machines high marks, so we bought them, for more than we should have spent. Within 4 mos. we had our first problem, and have continued to deal with problems w/ both ever since. Thank God my husband's gut told him to get the 5 yr. extended warranty. The CE code, explained to me by a warranty rep is a communication problem. She advised me to unplug the washer temporarily, the re plug. to reboot the system. Didn't work. I'm 8 mos. pregnant w/ my 4th having to go to the laundromat until I can get a repairman out, Funny thing is 3 mos ago they repaired my dryer for bad coils, no heat. I was w/ out a dryer for 3 weeks. I have a stack of repair receipts from the last almost 5 years Although I've had so many problems w both washer and dryer,more than 3 occurances every year per machine, I do not qualify for the lemon law. Has to be the same problem, within 1 yr. I cannot beleive these machines were not recalled, from all of the work preformed on my machines, I have been told the parts used in manufacturing these machines are inferior, and main parts are made of cheap plastic, not made to last. I gave away my old machines I paid $350 for about 11 years ago, when we bought these "high end" machines for our new home, those old things I gave away are still running strong!!

  • ramon salazar Jun 07, 2008

    It has worked flawlessly up till today. Now, however, in the middle of the cylce, a code "CE" appears on the LCD display. The washer shuts down without finishing the cycle. When we push "stop/cancel" (as is suggested in the trouble shooting owners manual) nothing happens. Please help. We are getting quite frustrated with this machine. Help! We'd greatly appreciate it. Please offer a solution to fix this problem if you have the knowledge. Thanks so much in advance.

  • ramon salazar Jun 07, 2008

    It has worked flawlessly up till today. Now, however, in the middle of the cylce, a code "CE" appears on the LCD display. The washer shuts down without finishing the cycle. When we push "stop/cancel" (as is suggested in the trouble shooting owners manual) nothing happens. Please help. We are getting quite frustrated with this machine. Help! We'd greatly appreciate it.. Please offer a solution to fix this problem if you have the knowledge. Thanks so much in advance.

  • Jenben Jun 08, 2008

    cut on washer it runs water for about 30 seconds then stops completely. Pressed stop the restarted, smae thing happens. then FL code shows on LCD the CE shows on LCD.

  • Anonymous Sep 01, 2008

    my machine worked fine for 3 years but now it gets stuck at 20 minutes and will stay there for ever. the repair man changed the water pump. it did not make a difference. now all the cycles get stuck at different numbers. the repair man thinks that both circuits might have a problem. what I am looking for is the way to bypass the circuits. the repair man uses that when testing the machine. it would allow me to keep working with the machine till I can replace it . If any one knows the order in wich to push the buttons in order to rinse, wash spin and empty the machine I would really appreciate.

  • Anonymous May 04, 2009

    Machine works fine for weeks at a time until one load the letters LD show on the LCD screen.I have updated the drain pump because you can not just purchase the pump anymore so this keeps happening to me.I clean the pump out and everything seems ok for acouple of weeks and the clogged again .What can I do to stop the pump from clogging

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I had this problem and did not have the time to fix it myself so I called Sears. The "tech" looked at his laptop, called his "supervisor" a couple of times and told my wife that both control boards needed replaced at a cost of over $500. The manuals, with testing procedures for the inclined, are on the inside, front cover.
The CE error is a communications failure and on mine it required replacement of the AVS board. I bought the part at a local supply house and replaced it myself for about $175.

Posted on Apr 13, 2009

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When my calypso washer is done andyou open the lid there is about a cup of water that drains onto the clothes from the inside of the lid .. any suggestions? thanks doug djsmaltese@yahoo.com

Posted on Jan 10, 2010

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Fl code, 1 month ago pored 1 gallon of vinigar to disolve grime worked for a month came back again , what else could it be

Posted on Jun 25, 2008

Cut your losses, chalk one up, Don't spend a nickel to repair these or you'll be sorry. Repair money better spent on new machine. If you got 3-5 years out of these your doing good.

Posted on Feb 06, 2008

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  • Master
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Let me pull the book on it and i will get back to you today

Posted on Jan 27, 2008

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