Question about Sentry Fireproof Safe

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Forgot Digital Combination of Sentry Safe Model #SO500

I have had a Sentry combination model number SO500 safe for the past eleven years and within the past year, I have forgot the combination. My question is if there is a master combination or if there are any other suggestions to locate my combination?

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  • v3martinez Feb 12, 2008

    I've never used the Sentry Save lock- I don't have the combination. I've tried to open it with the keys but unable. Can anyone help me open it? There is a little sticker on the side of the door that says:
    S3410
    AY319079*

  • Anonymous Feb 21, 2009

    after punching in number, green light comes on, but door will not open!

    HELP

  • Anonymous Mar 16, 2014

    lost sentry safe combination

  • Anonymous Mar 17, 2014

    Sentry gun safe model R2921

  • Anonymous Mar 19, 2014

    lost combination is open but i don't close it. dial only

  • Anonymous Mar 19, 2014

    need to get a combination code, have serial number only

  • Anonymous Mar 21, 2014

    I have a fireproof safe that uses a keypad and key combination. I replaced the batteries and can see a light, but can't read where the numbers read and it won't open. Any suggestions?

  • Anonymous Mar 21, 2014

    After replacing the batteries, I can see light. The numbers do not light up nor can I read the digital. I've tried pushing the numbers but none of them light up or show on the digital reading window. Nor will the safe open? Any suggestions?

  • Anonymous Mar 21, 2014

    20 gun safe need comination form

  • Anonymous Mar 22, 2014

    HVE COMBINATION BUT ERROR MESAGE

  • Anonymous Mar 25, 2014

    sentry safe #1610

  • Anonymous Mar 25, 2014

    I have two master lock combination locks that I have lost the combinations for. I have the serial numbers on the backs of them.

  • Anonymous Mar 25, 2014

    forgot combination on p00sc

  • Anonymous Mar 27, 2014

    We lost the key and combination. I managed to pick the tubular lock, but don't have the combination. SN is AL030526* Is that combo on record?

  • Anonymous Mar 27, 2014

    lost combination for sentry safe BD-474714*

  • Anonymous Mar 29, 2014

    An771102

  • Anonymous Mar 31, 2014

    forgot the number combination

  • Anonymous Mar 31, 2014

    With combination

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Https://www.sentrysafe.com/customerCare/retrieveCombination.aspx


They should be able to help. I would try calling first, to avoid paying the $12 to retrieve the combo, but with the serial number of the safe, they SHOULD be able to help you over the tele.

Posted on Feb 08, 2008

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There should be a factory code that will work even if you have changed your personal code. You will need to contact Sentry Customer Services and they should be able to give you the code - You will need to fill in the details as listed at http://www.sentrysafe.com/customerCare/retrieveCombination.aspx and then send this in to Customer Services. If you are still have trouble (or there is too much of a delay) send it onto ca.eu@sentrysafe.com - this is technically customer service for Europe but they might be able to help you anyway.

Posted on Dec 14, 2009

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Have combination its getting harder to open 5 number digital scooter

Posted on Dec 13, 2009

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From the Sentry Safe web site:


In order for Sentry Group to release a combination for any safe, we require a notarized request, stating that you are the owner of the safe (the last name of the notary public must be different than that of the safe owner). Please indicate how you'd like to receive your combination.Options include first class mail, e-mail or fax.Your letter must clearly indicate which method you are choosing to receive your combination, as well as the mailing address, e-mail address,or fax number to which it should be sent.Note that failure to indicate the method in which your combination should be returned to you will result in delays to the process.Please include the model number, serial number, and a $20 check or money order (please do not mail your credit card number), your address and telephone number.

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