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Symantec NGB when i backed up the files from my hard drive, including the Gobackio.bin file, to other media. When i restore the files from the backup media, i see the error message "133 - It appears as though the GOBACKIO.BIN file on disk %d has been moved to a different partition on this disk or the geometry of the disk has been changed. This file will be deleted since it is no longer valid." i have no choice but to click OK, and the Gobackio.bin file is deleted. i called their tect support but i dont have time to take a 40min troubleshooting, so they sent me an email but still i cant understand and also i accedentaly deleted it

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  • annemerks
    annemerks Jan 23, 2008

    your product is a peice of puta! early~


  • annemerks
    annemerks Jan 23, 2008

    what other products can you suggest doc?

  • annemerks
    annemerks Jan 23, 2008

    i know im hot

  • annemerks
    annemerks Jan 23, 2008

    so early you work for symantec huh?!

    what kind of work do you do?

    make unstable software?

    make trash!

    make money?

  • annemerks
    annemerks Jan 23, 2008

    c uncle ngets....hehehe peace!

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Nod 32 is way better than anything out there it's made by eset

Posted on Jan 23, 2008

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Hi

seems like you hit a wall with your NGB. it may be hard to troubleshoot the reason why this happens but it was self explainatory.. you might have moved the file which was stored in D: , thats why NGB had to scan and error report tthat the file was no longer valid.

you can follow up your call to symantec by calling again and tell them your customer ID and the case with NGB. they will gladly assist you.

a.k.a. thats my job as well.

cheers!

Posted on Jan 23, 2008

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  • 51 Answers

Why stay with norton?
there are other products

Posted on Jan 23, 2008

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Data recovery software


Recuva (pronounced "recover") is a freeware Windows utility to restore files that have been accidentally deleted from your computer. This includes files emptied from the Recycle bin as well as images and other files that have been deleted by user error from digital camera memory cards or MP3 players. It will even bring back files that have been deleted from your iPod, or by bugs, crashes and viruses!
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Go to these WEB sites to down Recuva http://download.cnet.com/Recuva/3000-2242_4-10753287.html www.filehippo.com/download_recuva

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Tip

How back up your files (data) before doing system restore


<p>1. Use of pre-installed backup tools. Many computers have a backup software installed when you buy (including Time Machine backup and restore for Mac or Windows). These tools are designed to transfer files to various media they create on the computer hard drive or external hard drive, you can prevent a total loss of data is performed. When you open the utility, follow the onscreen instructions to complete the backup. <br /> <p><br /> <p>2. Back up important files on a USB stick or Memory Stick. Insert the stick into a USB port on your computer. Drag the selected files to the disk icon on the desktop (Mac) or PC (Windows) will appear. Flash drives and memory sticks are very mobile and can be stored in small spaces such as basements. Although they generally do not have a capacity of more than a few gigabytes (GB), they are large enough to store your important files. <br /> <p><br /> <p>3. Enter an external hard drive. These external hard drives usually have a very large capacity and can therefore keep most or all files on a disk. Connect the external hard drive via a USB port. You can drag and drop files on your hard disk or use it as a means of backup using a backup utility installed. <br /> <p><br /> <p>4. Burn your important files on a CD-R or DVD-R. an entire hard disk backup can be many slices, so this option is ideal if you want large media files or documents for easy access later. Insert the CD into the CD-ROM and follow the instructions on the screen (for Windows and Mac) to back up and store files. <br /> <p><br /> <p>5. Upload files for storage in the cloud. Services in the Internet cloud storage (like Mozy and drop-down box) are great ways to backup files to the internet access from any Internet enabled device. Important files with sensitive information may only be attached to a back-up cloud services such as Mozy. Clouds, Drop box is ideal for backing up photos, videos and other files less sensitive.<br />

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1 Answer

Accidentally deleted system volume information folder in HDD


You need to remove the hard drive from your laptop and connect it to an USB hard drive adapter.
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Recuva (pronounced "recover") is a freeware Windows utility to restore files that have been accidentally deleted from your computer. This includes files emptied from the Recycle bin as well as images and other files that have been deleted by user error from digital camera memory cards or MP3 players. It will even bring back files that have been deleted from your iPod, or by bugs, crashes and viruses!
  • Put the memory card into an USB card reader and plug it into the USB port in your computer, then run the Recuva program.
  • Simple to use interface - just click 'Scan' and choose the files you want to recover
  • Easy to use filter for results based on file name/type
  • Simple Windows like interface with List and Tree view
  • Can be run from a USB thumb drive
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  • Supports FAT12, FAT16, FAT32, exFAT, NTFS, NTFS5 , NTFS + EFS file systems
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  • Restores files from external ZIP drives, Firewire and USB Hard drives
  • It's fast, tiny and takes seconds to run!
Go to these WEB sites to down Recuva http://download.cnet.com/Recuva/3000-2242_4-10753287.html www.filehippo.com/download_recuva
After installing this program plug the USB adapter and hard drive into the USB port of this computer and run the Recuva program on the USB hard drive to recover your files and backup your files.

You may need to reinstall Windows on your laptop after you install the hard drive back into the laptop.

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http://majorgeeks.com/Avira_UnErase_d5284.html
What is gone is gone? Far from it! Avira UnErase recovers data that have been deleted from the hard drive - either accidentally or as a result of a virus infection, an uninstaller or defective software. The danger of important data being lost forever is averted with Avira UnErase.
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http://majorgeeks.com/Free_File_Recovery_d6792.html

Free File Recovery is a small and easy to use application that will help you to restore files that have been accidentally deleted from your computer. This includes files emptied from the Recycle bin as well as images and other files that have been deleted by user error from digital camera memory cards or MP3 players. It will even bring back files that have been deleted from your iPod, or by bugs, crashes and viruses!


http://majorgeeks.com/FreeUndelete_d4407.html
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http://majorgeeks.com/Free_File_Recovery_d6792.html
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http://majorgeeks.com/FreeUndelete_d4407.html
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http://majorgeeks.com/FreeUndelete_d4407.html

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Hi 'jen2x':

I’m Melinda and I represent Symantec’s PR Department.

Norton Ghost has the following key features:

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To download the 14-day trial of Norton Ghost, please visit our site here: http://nct.symantecstore.com/fulfill/0184.074.

To find out more about Norton Ghost, please visit our site here: http://www.symantec.com/themes/ghost/index.jsp

Regards,
Melinda

melinda.jenkins@ar-edelman.com
http://twitter.com/MelfromSymantec


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1 Answer

Recovery


Before starting anything, get some information. Do you know:
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  • Where the files should be located?
  • What backup media you have a backup of the files on?

If you know the answer to the third question, then you can skip ahead. If you know which files need to be restored, but you don't know which media you need to restore from, you can either browse for the file, or use the Search Catalogs feature.
To browse for the file:
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  3. Expand the server and resource where the files are located
  4. Browse through the media, folders and files to find the files you want
  5. Select the files and folders you wish to restore
To restore the files:
  1. Ensure you have the files you wish to restore selected
  2. If you wish to restore using a specific device, click Devices and choose the appropriate device
  3. If you wish to restore the files to a different location, click File Redirection, click the Redirect file sets box and choose where you want to restore to. If some of the files you wish to restore may be in use, then it may be a good idea to redirect the file set, then copy the files to the correct location
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