Question about Whirlpool GS5SHAXN Side by Side Refrigerator

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Ice Maker- I am about to replace my 2nd Ice Maker

I purchased my Whirlpool Conquest Side-by-Side on 3/28/05. On 12/24/05 the original ice maker went out. Because it was still under warranty, Conn's Appliance Serv. came out to replace on 1/17/06. Jan. 08, the 2nd ice maker is out again.

Has anyone had this problem and do you have a solution?

I have contacted Conn's for help, but it is out of warranty. They suggested contacting Whirlpool, I did, so far they are not helping.

Thanks for any suggestions anyone might have.

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  • Anonymous May 20, 2008

    The lights all look normal but never fills with water to make ice. This fridge has been a nightmare since day one.

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  • 447 Answers

First Look at icemaker and see if fingers are sticking down in to mold with no water. Fingers should be slighlty above stripper plate (plastic piece mounted on ice maker that is closest to you)Also the fingers should rotate at all by hand. If its sticking down in the mold and the fingers move....it bad.
Then make sure the black rubber spout doesnt have ice inside (just squeeze it ......its rubber so you can feel if its iced up)
Yes, Whirlpool did have some issues with the Gears on the Motor module breaking also they have ice maker thermostat issues. I recommend a entire new updated In door Ice maker and you shouldnt have to worry about it again.

Posted on Jan 23, 2008

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Posted on Jan 02, 2017

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