I have a problem when I receive the fax the document come out with black line in the left side of any document I have changed the Drum and also the toner cartridge this line happens when I copy a documet or recieve any fax
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The receiver of my FAXes says that there is a black line down the middle of each page. The FAX is a good copy-clear, etc.... but this line has to go. What can I do? Thanks, Donna Dear Donna, When a document is scanned from the top portion of the printer, it will loop around and output from underneath. The scanning glass on the far left side will have some debris on it. Lift the the lid exposing the glass portion, inspect for "stuff" on the glass, perhaps pen or white out. You can use a mild soap and lightly dampened cloth to remove any debris. Good Luck, Pre
If you lift up the top, like you are clearing a jammed original, you should see a piece of glass across the machine. Look for something on the glass, usually white-out, and clean it. Test by making a copy. If copy is ok, then you fixed the problem.
Open the top of the fax where your documents go in. There will be a thin **** of glass where the document is read. On the end that reads "dirty" is a smudge or some white-out that needs to be cleaned. You may have to clean it with some cloth wrapped on a flat tool. Do not scrap or scratch anything, just clean enough to get the dirt off. Then make a test copy.
The most common cause of blank (void) lines on a scanned document is from whiteout on the glass where the page is scanned when using the document feeder.
If there is a clear mylar sheet on the bottom of the document feeder, the whiteout may be there instead.
If there was dirt or a dark smudge on the glass (or mylar), it would show up as a black line, but whiteout is white, and shows up as a void (blank) line.
Pop open the fax document feeder, and look for a glass strip about 1cm wide, that runs from left to right across the machine. You will probably see a few spots of dirt, or more commonly, a blob of white liquid paper stuck on the glass, on the side of the machine that corresponds to the black lines on your fax. Clean this glass strip gently, using a soft cloth dampened with a mild detergent. I often use diluted windex. You may need to scrape liquid paper gently with your fingernail. Close the cover.
Next, put a blank sheet into the feeder and make a copy of the blank page. If you have cleaned it properly, the copy will be blank as well. If you still have a line, align it with the feeder and use this as a guide to show you where the glass may still have some **** stuck on it.
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the next instructions to change the reception mode : 1. Press the [F2] key. “ this key is
located on the left side of the Control Panel next to the key  from the
left side and next to the [Memory Trans.] key from the rigt side ” 2. Press the left arrow key to
select the reception mode “ this key is located under the Display of the Control Panel” 3. Press the [OK] key when on the display is displayed the mode
you want. note:as you sad you want the machine to reaceive
faxes when you are out of the office, so the reception mode [Auto Select] is
the most compaible mode for you. The machine can treat incoming fax messages and telephone calls in
three ways. 1.Manual
Receive - Use this mode if your line is
shared by a
fax machine and a telephone but you wish to answer all calls yourself and decide whether they are fax documents or telephone calls. You must manually press the [Start] key to receive a
fax. The machine will ring continuously until you answer the call, so you have to be near the machine at all times. The Manual Receive indicator is lit when the machine is in this mode. 2.
Auto Receive - Use this mode if you have a dedicated fax line. The machine assumes all calls are fax documents. It will ring once to alert you of an incoming call, and then starts receiving. 3.
Auto Select - In this mode, the machine rings a number of times. You can answer the call while the machine is ringing. If you do not answer the call, the machine automatically changes to receive fax messages.
if your RECEIVED faxes look good, then leroyal is dead on. you will need a new CIS which stands for contact image sensor. if you have an authorized brother service center nearby, they may be able to do it for 100 to 150.00, depending on their pricing of course. if rec'd faxes are bad also, pull drum out and make sure the blue tab on top of drum is all the way to the right side, although that usually only leaves about a 1/2" black band.
Lift to open the document cover and use a soft cloth to clean the glass were documents are scanned.Also clean the white plate on the upper side of the scanner.You identify the scanner by observing the direction documents faces while faxing.The scanner reads the document.
Receive Mode Setting
On the operation panel, press the following buttons to select the appropriate receive mode.
Press the right or left arrow button to select [Receive mode set], then press <OK>.
Press the right or left arrow button to select the receive mode that best suits your needs, then press <OK>.
FAX ONLY MODE: When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only.
MANUAL MODE: When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually. ANS MACHINE MODE: When you want to receive voice messages on your answering machine and receive faxes automatically. FAX/TEL AUTO SW: When you want to receive faxes automatically as well as voice calls. DRPD: When you have subscribed to a DRPD service with your telephone company.
Press <Stop/Reset> repeatedly to return to fax standby mode.
When sending a double-sided document, set the document on the Platen
Glass. You cannot scan double-sided documents from the ADF.
Sending from the ADF
Adjust the settings for your document as necessary.
Dial the recipient's number using the numeric keys or speed dialing.
Press <Color> for color sending, or <Black> for black & white sending.
When the document was loaded on the Platen Glass:
When the following message is displayed, load the next page on the Platen Glass.
If you have only one sheet to scan, press <OK>..
Press <Color> to send in color, or <Black> to send in black and white.
IMPORTANT: If you do not press the same button you pressed in step 5, the machine does not start scanning.
Repeat steps 5a and 5b to scan in all pages of the document.
When the document was loaded in the ADF:
The machine starts sending automatically after the document is scanned in.
Note: Color sending is available only when the recipient's fax machine supports color faxing.
To cancel sending before sending a fax, press <Stop/Reset>.
To cancel memory sending while sending a fax, follow any instructions on the LCD after pressing <Stop/Reset>.
the document remains in the ADF after pressing <Stop/Reset>
during sending a fax, press <OK>. The remaining document is
automatically fed out.
Sending From Your Machine (Manual Sending)
manual sending when you want to talk to the recipient before sending a
document, or if the recipient does not have a fax machine that can
receive automatically. Caution:
With manual sending, you cannot use the Platen Glass to send documents.
You will need to connect a telephone to your machine if you want to talk to the recipient before sending a document.
Follow this procedure:
Connect a telephone to your machine if you want to talk to the recipient before sending a document
Load the document in the ADF.
Sending from the ADF
Adjust the settings for your document as necessary.
You can lift the handset if one is connected to the machine.
Dial the recipient's number using the numeric keys or coded speed dialing.
Talk through the handset to the recipient. (If you hear a high-pitched signal instead of the recipient's voice, go to step 9.)
Ask the recipient to set recipient's fax machine to receive faxes.
you hear a high-pitched signal, press <Color> for color sending,
or <Black> for black & white sending. Then hang up the
As some fax machines are not capable of receiving color faxes, legal size faxes, or faxes at 200x200 dpi resolution, make sure you are sending an A4 or letter size (not legal size) page at standard resolution: Press the Black button for a black-and-white fax. Press the Quality button to check the selected resolution. Make sure the All-In-One has enough memory free when you want to save the scanned documents into memory before sending the fax. Please refer to the following document: Click here to link to the relevant document. Note: The scanned documents will only be saved in the memory before the whole fax is sent if the Scan Before Dial option is turned on. (This is the factory default.) Up to 50 black-and-white fax pages can be stored in memory at standard resolution when there are no pending faxes in the queue. Turn off the Scan Before Dial option by pressing the following keys on the operator panel: Press the Fax button, then press Options 15 times to get to ADVANCED FAX mode. Press Select. Press Options nine times until SCAN BEFORE DIAL appears on the LCD display. Change the setting from Yes to No using the + (right arrow) button. Press Select. Note: The Scan Before Dial option controls whether a document is scanned before a call is dialed. This parameter only applies to a mono fax that uses either 200x100 or 200x200 resolution. Higher resolution mono faxes and all color faxes are scanned after the call is dialed and the receiving machine's capabilities are known. Lower the fax transmission speed to 14400 or even 9600 bps, as some older fax machines are not capable of receiving a fax at a high speed. To do so: Press the Fax button, then press Options 15 times to get to ADVANCED FAX. Press Select. Press Options 10 times until MAX SEND SPEED appears on the LCD display. Change it to 9600 BPS using the - (left arrow) button. Press Select. Turn off ECM (Error Correction Mode) by pressing the following keys on the operator panel: Press the Fax button, then press Options 15 times to get to ADVANCED FAX. Press Select. Press Options 11 times until ERROR CORRECTION appears on the LCD display. Change the setting from On to Off using the + (right arrow) button. Press Select. Note: Turning off this option makes it possible to receive a fax when the receiver fax machine does not support certain error correction modes. The X6100 Series only supports 1-D MH encoding with the error correction. Fax transmissions without ECM and other ECM types can result in bad quality on the received page.