I have a problem when I receive the fax the document come out with black line in the left side of any document I have changed the Drum and also the toner cartridge this line happens when I copy a documet or recieve any fax
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I am going on the presumption that you are getting this thick black line when printing from your computer. It can be a couple of things but firstly remove the toner/drum unit from the printer.
Check that the blue tag at the end of the top end of the drum unit ( used for cleaning the corona wire or drum unit & slides from 1 side to the other. ), is in the correct left correct position. If it is in the middle then that is what is causing this mark. It should be on the side of the drum unit where the arrows match.
If the blue slider is not in the middle then have a look at the drum & see if there is a black mark around it. If there is then you will need to replace the drum unit.
If you are only getting this mark when photocopying or faxing then there is a mark on the small piece of glass at the left hand side under thye document feeder.
Well you said the Lines are present when you are copying and when you are sending from the fax unit. Copying and sending functions both uses the scanning unit. What you lift open the document feeder for original documents. In there you should see rollers and a glass. clean this glass with cotton swab and alcohol for left to right the entire glass. Close the unit and try copying or sending, documents should now be clean.
If you lift up the top, like you are clearing a jammed original, you should see a piece of glass across the machine. Look for something on the glass, usually white-out, and clean it. Test by making a copy. If copy is ok, then you fixed the problem.
Open the top of the fax where your documents go in. There will be a thin **** of glass where the document is read. On the end that reads "dirty" is a smudge or some white-out that needs to be cleaned. You may have to clean it with some cloth wrapped on a flat tool. Do not scrap or scratch anything, just clean enough to get the dirt off. Then make a test copy.
Pop open the fax document feeder, and look for a glass strip about 1cm wide, that runs from left to right across the machine. You will probably see a few spots of dirt, or more commonly, a blob of white liquid paper stuck on the glass, on the side of the machine that corresponds to the black lines on your fax. Clean this glass strip gently, using a soft cloth dampened with a mild detergent. I often use diluted windex. You may need to scrape liquid paper gently with your fingernail. Close the cover.
Next, put a blank sheet into the feeder and make a copy of the blank page. If you have cleaned it properly, the copy will be blank as well. If you still have a line, align it with the feeder and use this as a guide to show you where the glass may still have some **** stuck on it.
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the next instructions to change the reception mode : 1. Press the [F2] key. “ this key is
located on the left side of the Control Panel next to the key  from the
left side and next to the [Memory Trans.] key from the rigt side ” 2. Press the left arrow key to
select the reception mode “ this key is located under the Display of the Control Panel” 3. Press the [OK] key when on the display is displayed the mode
you want. note:as you sad you want the machine to reaceive
faxes when you are out of the office, so the reception mode [Auto Select] is
the most compaible mode for you. The machine can treat incoming fax messages and telephone calls in
three ways. 1.Manual
Receive - Use this mode if your line is
shared by a
fax machine and a telephone but you wish to answer all calls yourself and decide whether they are fax documents or telephone calls. You must manually press the [Start] key to receive a
fax. The machine will ring continuously until you answer the call, so you have to be near the machine at all times. The Manual Receive indicator is lit when the machine is in this mode. 2.
Auto Receive - Use this mode if you have a dedicated fax line. The machine assumes all calls are fax documents. It will ring once to alert you of an incoming call, and then starts receiving. 3.
Auto Select - In this mode, the machine rings a number of times. You can answer the call while the machine is ringing. If you do not answer the call, the machine automatically changes to receive fax messages.
if your RECEIVED faxes look good, then leroyal is dead on. you will need a new CIS which stands for contact image sensor. if you have an authorized brother service center nearby, they may be able to do it for 100 to 150.00, depending on their pricing of course. if rec'd faxes are bad also, pull drum out and make sure the blue tab on top of drum is all the way to the right side, although that usually only leaves about a 1/2" black band.
Lift to open the document cover and use a soft cloth to clean the glass were documents are scanned.Also clean the white plate on the upper side of the scanner.You identify the scanner by observing the direction documents faces while faxing.The scanner reads the document.