Thanks for your response. I refilled the cartridge 3 months ago and all was going well. The printers software says it is full.
The printer is a Lexmark x73 all in one inkjet. It has a black and white cartridge and a color cartridge.
I may have to just buy new cartridges, but they are sooooo expensive, I wanted to try all avenues before that expense. I've also tried cleaning the cartridges with the cleaner that came with the fill kit.
The printer is about 4 years old...it was a freebie when I bought my Dell computer. Maybe it has lived it's life?!?! :-)
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Try to clean it manually by removing the ink cartridge and then clean the print head with softcloth with rubbing alcohol. Then rub again the printhead into a plain paper until ink flows. Then try to print again.
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To clean it, remove the ink cartridge and rub the print head into a plain paper with rubbing alcohol until ink flows. Then run the print nozzle for 2 time for further cleaning the print head. Then try to print again.
Another way is to soak the print head only into a how water for 5 minutes until ink loose up and ink flows, rub the print head into a plain paper with rubbing alcohol until ink flows. Run the print nozzle and then try to print again
Just remove the new 2 cartridges and rub the print head in a plain paper with isopropyl alcohol until ink flows, and then return the ink cartridges and run the print nozzle for 2-3 times. After that, try to print again.
Sounds like the cyan print head is clogged or you are out of cyan ink. You can try running cleaning cycles with your printer or you can try to clean the print head yourself. To clean it yourself you will need dry paper towels and papers towels moistened with warm water. First rub the print head with the wet paper towel, then press the cartridge into the dry paper towel to see the three color bars (a good print head will have three solid fat color bars). Then you can try resting the print head on the wet paper towel for about a minute to get the ink to flow out (do this on a surface that you don't care about, ink stains). Then rub and blot the print head on the dry paper towel. Continue until the cyan flows again (if after 2-3 tries it isn't flowing you probably won't get it flowing). If you go to a Cartridge World store they have equipment to get print heads flowing again and they should clean it for you.
The print heads on your ink cartridges have dried up. Ink printers need to print in black and white and color once a week. Doing this will extend the usable life of your cartridge because the ink will not dry on the print head and clog it. You can try and get the ink flowing yourself by resting the print head on a warm moist paper towel until you see ink on the towel (ink stains most surfaces so be careful where you do this). To check your progress, press the print head into a dry paper towel. You should see three entire distinct colors for the color cartridge and one black line for the black cartridge. If you can't get it flowing again you will need to buy new cartridges. You can get Dell refills from Cartridge World if you would like to save some money.
my CX4800 has done the same thing. I ran the utilities dozens of times, replaced every cartridge and it feeds papers the print head moves like it's printing but nothing is imaged on the paper.
Searching the web is my last chance to fix it before i toss this 18 month old printer and never buy an epson again.
I'm experiencing the same problem. I tried to troubleshoot through software that came with printer, but no luck. Here's what happens:
The printer worked great for a month or so. Then, I didn't use it for a few months. When I tried to use it again, it acts like it's printing. My computer shows it's printing, the printer runs through all the steps, including moving the print cartridges back and forth over the paper as it should, but no ink comes out on paper.