Question about Sony UVW1800 VCR

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Sony UVW 1800 error code 02-403 - tape is out, code won't go away

I have an error code 02-403 on my Sony UVW1800. I wasn't able to remove the tape using the service menu. I was able to remove the tape by removing the front panel and turning the yellow wheel clockwise. Now the error code is still there and I can't insert a tape. Any suggestions?
Thank you

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Error 02-403 is "tape slack in ff/rew". Although you were able to get the tape out, the threading ring may not have returned to the unthread position. With the power disconnected and the top of the deck off, look at the mechanism; on the right side, there is a small gray motor with a black wheel in front of it. By turning this wheel, you will be able to make the threading ring turn; turn it so the ring goes clockwise. When the ring has gone as far as it can, it will be in its unthread position, and the deck will probably work normally.

Posted on Dec 30, 2009

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Posted on Sep 22, 2014

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