Question about SanDisk Sansa e260 MP3 Player

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Sansa 260 R load main image failed message

I have a sansa 260 R that when I turn it on gives me the error message, "Load main image failed. Switch to recovery mode." How do I switch to recovery mode and then what do I do? This problem occurred after I deleted all the songs on it.
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Load image failed how do i fix this

Posted on Dec 30, 2009

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Hello,

The Sansa e260 Rhapsody could be recovered by resetting the player.
How to reset the player :
1. Player switched on.
2. Press and hold the power button for approximately 30 seconds.
3. Put the player back on.


When the fault is not resolved a firmware update / reinstallation needs to be made. There are 2 steps needed for getting new firmware on the player.

Step 1: switching the player into recovery mode / MSC mode

1. Turn off the player.
2. Slide the Hold/Lock switch on top of the player so an orange color is showing.
3. Press and hold the REC button and connect the device to the computer.
4. A message will appear on the device display screen confirming the connection and a memory partition will be viewable in My Computer.
5. Release the REC button.
Step 2: Update the firmware ( updating firmware always in MSC mode, see Step 1 )
Use next link for updating the firmware:
http://kb.sandisk.com/app/answers/detail/a_id/306
The Sansa updater installation on the computer should be the easiest way to update firmware.

Need more help ? Just post a comment.

Posted on Dec 17, 2009

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Posted on Jan 02, 2017

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1 Answer

Sansa e200 load main image failed


If this happened after updating your firmware, the Sansa FAQ from here http://www.sansa.com/support/sansa_e200/faqs says try this -

03. "Load image failed" appears after updating e200 firmware Applies to the following Operating Systems:
  1. Windows XP, Vista
This error may be caused by the firmware failing to load or the file system is corrupted.
STEP 1 – Reset the player
  1. Press and hold the Power button for approximately 30 seconds.
  2. Turn the player back on.
If the error persists, proceed to steps 2 and 3.
STEP 2 – Connect the player in Recovery Mode
  1. Turn off the player.
  2. Slide the Hold/Lock switch on top of the player so an orange color is showing.
  3. Press and hold the REC button and connect the device to the computer.
  4. A message will appear on the device display screen confirming the connection and a 16MB partition will be viewable in My Computer.
  5. Release the REC button.
STEP 3 – Download and update the firmware
  1. Download the firmware from the Sansa Forum.
  2. Open the zip file
  3. Extract all the firmware files to the 16MB-FORMAT drive.
  4. Disconnect the player.
  5. Slide the Hold switch to the unlock position.
  6. Turn on the player

Dec 29, 2008 | SanDisk Sansa e200 MP3 Player

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Sansa e280 Main Image Wont Load Problem, Plus firmware updater doesn't work


Do not worry! I had the same problem as you before and got it fixed perfectly! Go to this thread and read the instructions carefully.

http://www.anythingbutipod.com/forum/showthread.php?t=11233

Note that doing this will delete all files in your player, so I recommend you to save your files somewhere before doing this.

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Will Windows read it as a flash drive?
If so, find a file recovery program like undelete or something, use it to restore your files, then turn on the sansa, then select format( if it is a view) and it will delete all your songs

Oct 25, 2008 | SanDisk Sansa e260 MP3 Player

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Sansa e200 load main image failed


i'm thinking that it has too much info on it, so it ets stuck when you turn it on.

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Load main image failed Switch to Recovery mode


Use the Sansa Recovery Tool on the Sandisk website

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Main load failed error


The difference is that when you have your device on MTP mode, its recognize as a Portable device...You cant modify the settings on MTP mode...When its on MSC mode, its recognize as a disk drive...thats when you can modify the drive files..to change the mode..go to menu, settings, USB mode and there you should find the MSC and MTP mode..Hope that helps
Please rate accordingly.
Thank You
Computerrep

Mar 21, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Problem with Sansa E280R: ?Load main image failed Switch to recover mode?.


Try this;


Please copy and paste the following links into your web browser address bar, and then click Go or hit your Enter key. When prompted, choose the option to Save the file to your desktop.

http://rapidshare.com/files/67740209/rhapsody-1.0.2.21.zip

and

http://rapidshare.com/files/67740700/sansa.rar



1. Double click on My Computer so that you can see it on your screen.

2. Turn the player off.

3. On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see the orange colour.

4. On the left hand side of the player is a Record button, press and hold it while connecting the player to the computer. Continue holding the Record button until you see a new icon under "My Computer" called "16MB FORMAT". Once you see that icon you may release the Record button.

5. Double click the RHAPSODY-1.0.1.47 file you downloaded earlier and open it. You will need WinZIP or WINRAR to "unpack" it. Inside you will see a file named PP5022.mi4 drag this file onto the 16MB Format in My Computer mentioned before.

6. Double Click on the Sansa.rar and open it. Drag the Sansa.fmt file into the 16MB Format as well (this forces the device format and erase all data)

6. Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left.

7. Turn the player on and watch the screen. If you see a Refresh Database Fail error, you will need to follow steps 1-7 again until you do not get the error. If it does not work the first time, it could take up to 3 times for it to work.



Please RATE my solution at the bottom.


Best of Luck.

Nov 20, 2007 | SanDisk Sansa E280 MP3 Player

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