Question about Gateway GT5220 PC Desktop

13 Answers

Gateway GT5220 PC desktop boot issue.

Boot error. Once power is turned on screen stays blank. Power supply does come on and fan is operating on power supply. The blue light on face of tower does not light up at all. Monitor does indeed work as I checked with another computer using same cables. DVD drive opens when button is pressed. Is this most likely a video issue with the onboard vid card?

Posted by on

  • 17 more comments 
  • Lee Jan 25, 2008

    Purchased a new vid card that was compatible according to gateway tech support. Still nothing on screen. My 2 year old turned on the computer once and it booted to safe mode. Upon double checking the bios I did not see anything out of the ordinary. Windows booted in safe mode. There is no light on the mobo to let me know if that is the problem, but I am thinking that or the drive. Any better ideas out there?

  • Lee Jan 25, 2008

    Here is the tech sheet from Gateway. I think this will be beneficial to you thereby to me :) Thanks in advance.

  • Lee Jan 25, 2008
  • Lee Jan 25, 2008

    Yes I am aware that the PS is crap, however I purchased a ATI Radeon X1050 PCI express vid card that only requires a 300watt power supply.



    tech spec for vid card.

    http://ati.amd.com/products/RadeonX1050/...

  • Lee Jan 25, 2008

    That's just it, I get a blank screen. Nothing. NO bios, nothing on screen. It's just dead. I know it is getting juice but still nothing.

  • Lee Jan 25, 2008

    New Vid Card removed.

    Plugged monitor into onboard vid port. No bios screen. Nothing.

    Blank/black screen. This is what I have been having trouble with is the screen stays black.

  • Lee Jan 25, 2008

    I do have another monitor. Tested it already on that monitor and it gave the same results. No adapter. PCI xpress 1050 card removed.Used onboard vid port for graphics.

    Reset Cmos. Removed Battery. Replaced Battery.Rebooted computer.Black Screen remains. No CMOS. No Ram check. Nothing except fans spinning.

  • Lee Jan 25, 2008

    Ati card plugged in. unplugged onboard fan. removed 1 ram chip. unplugged cdrom. Still black screen. Will be afk for a couple hours with children. THank you in advance for all advice.

  • byronh3 Mar 03, 2008

    Having exact same issue. Anybody find anything on this? Powers on, fans spin, no video ouput from onboard video. Slotted another card, still no vid.

  • shanesalty Apr 04, 2008

    I have the same problem with my gateway that is the same model. I have come to the conclussion that it is the motherboard that is the problem. If you sit at the computer and continue to turn it on and off, the computer will eventually come on. Also if you try to restart from the start menu, the computer will never completely shut down. I am having a tough time trying to find a replacement for my motherboard at the moment.

  • Gwen33 Apr 04, 2008

    I also have the same problem with my GT5220. The only difference is that I have to manually turn it off and leave it off overnight before it will restart. I took it in for a diagnosis and was told that they thought it was the motherboard, but they were unable to locate a new one because this model is discontinued.

  • G the Greek Apr 19, 2008

    Same problem, when I turn it on, the power supply comes on and the fan runs. I can access the DVD player - but no signal reaches the monitor. The blue light does NOT come on. Gateway supports says it sounds like a bad internal component and suggested I go to the following web site

    (http://support.gateway.com/s/Checklists/...)

    to troubleshoot the problem. Nothing there helped.



    Another site suggests that my motherboard is bad. I've had this unit since Oct 2006 (18 months old).

  • Anonymous Jul 05, 2008

    Same Problem after 18 months

  • jcat_afret Aug 09, 2008

    I have the same problem once you turn off the computer you can not get it to reboot the power is on the fan is running but the monitor does not receive a signal. Took it to Staples they ran a diagnostice test and stated it was a bad motherboard. I can get it to reboot by turning it off and on about 3 to 4 times. I was told once I have it on to leave it on.

  • tew25 Nov 27, 2008

    Computer was working great for the past year and a half.  Then yesterday go to turn it on and no Blue power button on front, power supply fan and cooling fans start running, dvd drive starts blinking and can be opened at will, add on wireless pci card starts blinking as well.


    But no video out of monitor, no beeps, nothing.  Hold power supply button down, over ride shut down works.

  • Barbwire101 Dec 20, 2008

    I have this same problem now for the past 3 months with my GT5220. I have it narrowed it down to the power button. If I press the power button at a slight angle, the comp powers up ready way. If I push it straight on, it it never does any thing except start the fans, DVD burner, and the monitor and power button stays dark. I'm not too good at replacing hardware parts and don't even know if I can purchase a new power button to replace this one. Does anyone know where I could buy one and how hard it would be to put it in? I would sure love to get rid of this annoying problem and be able to do restarts instead of always shutdown and then play with the power button to get the comp fired back up again.

  • lsims48239 Dec 22, 2008

    My GT5220 does the same thing - push the button and the fan runs a full speed for about a minute, the dvd drive flashes and can operate with the eject button, but the blue (power indicator?) does not light and there is no 'beep' and no post code beeps.



  • UberPwnd2392 Jan 21, 2009

    I have the same problem....as I suspected Geek Squad told me my motherboard was bad....

  • Anonymous Apr 08, 2009

    I have exactly the same problem as everyone here , I can see there are minor differences in all the cases, I borroughed a Power Supply from a friend that has the same computer, and the PC turned ON and booted , then I bought a PS for myself and installed it ,the PC made the same ****, if the mother board is bad what is the recommended replacement as I hear the original is discontinued??

×

Ad

13 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

This is Nvidia's dreaded video chip cold solder joint problem. I have fixed many of these in my shop. Two choices, get it fixed or buy a new motherboard.

Posted on Feb 21, 2010

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had this same problem and tried a million trial and error steps to try to fix it. Finally, I tried replacing my keyboard that came with the GT5220 with an IBM keyboard from an old PC. I have had no problems since. I believe the root problem in the keyboard was affecting somehow they way the system unit was coming out of sleep mode. Good luck.

Posted on Oct 03, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 2 Answers

It sounds like you had a power surge. This might work for you. You hear the fans, as if the unit has started but nothing on the screen. Unplug the unit, push in the power button and count say to 10, replug the unit in and push the button, you should now see something on the screen.
carol

Posted on May 22, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Has anyone tried replacing the power supply to see if that corrected the issue?

Posted on Oct 13, 2008

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Corporal:

    An expert that has over 10 points.

  • Contributor
  • 1 Answer

Does anyone know of a motherboard for this GT5220 that will allow you to keep the same memory, etc. and not have to replace all of that as well?

Posted on Jun 09, 2013

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Make sure the desktop is unplugged from the outlet. Unplug the optical and hard drives out of the motherboard. Now power on the desktop and wait for the blue light. You might have to do this twice. Afterward, you should be able plug the drives back in and troubleshoot the issue. When you power on the computer, use the restore prompt that pops up when you power on the computer. Do not start windows normally. After restoring, your computer will be as good as new.

Posted on Aug 03, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Getting my third motherboard with this gateway gt5220, Three motherboards in 3 years,,,,,,,,,,,,,,,a crock....

Posted on Nov 10, 2009

<i>I changed the powersupply and it did not fix the problem. The only other thing I could think of was buying another motherboard but the replacement for the computer is around $180. Who knows how long that would last since Gateway clearly does not use good quality parts. I decided to never buy this kind of trash ever again. I am in the process of building my own computer.</i>

Amen brother! I only build my computers now. It is such a waste to buy one, because yes, they do you **** parts to build it. that is how they keep the cost down (plus the fact that they have such large volume for the hardware and software). You wind up only spending usually a couple hundred more and it will last you for YEARS, not a year or two. One of my computers that I built six years ago is still running strong. My newest computer that I built last year is incredible! Good luck! Egghead is the place to go if you build your own.

Posted on Nov 08, 2008

I changed the powersupply and it did not fix the problem. The only other thing I could think of was buying another motherboard but the replacement for the computer is around $180. Who knows how long that would last since Gateway clearly does not use good quality parts. I decided to never buy this kind of trash ever again. I am in the process of building my own computer.

Posted on Oct 13, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

I had a similar problem. Took it to my IT guy. Was a blown CPU and Motherboard.
Harry thek

Posted on Jun 26, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,067 Answers

Yes try a new video card in one of the agp slot or pci slots ok make sure its clean inside blow it out

Posted on Jan 22, 2008

  • 5 more comments 
  • nick helpap
    nick helpap Jan 25, 2008

    what video card u have and what motherboard ?

  • nick helpap
    nick helpap Jan 25, 2008

    ya i think so what model gateway is it i can see mobo uuse and chipset bus

  • nick helpap
    nick helpap Jan 25, 2008

  • One PCI-Express ×16
  • One PCI-E ×1
  • Two PCI Conventional

  • it can handle alot power suply in it tho sucks ass ok so u will need a dual rail power also what model video card are u trying to use ? ewhat model

  • nick helpap
    nick helpap Jan 25, 2008

    ok is it pluged in good try difert rail 4 pin molex on it u know what i meen reseat it when your in bios tell it to boot to pci ex 1st ok and disable onbord nvidia have to

  • nick helpap
    nick helpap Jan 25, 2008

    ok well take that card out then and does it have onbord video use that out go in bios cheak it out then plug her back in

  • nick helpap
    nick helpap Jan 25, 2008

    do u have anther moniter your not using dvi to vga adpoters are u do u have nice dvi ready flat screen or anther screen to test ? u take out pci express 1050 card 1st right then use onbord port reset cmos take battery out back in iok

  • nick helpap
    nick helpap Jan 25, 2008

    ok now plug back in ati card and unplug its onbord fan maby not engf power take out 1 ram chip unplug cd roms for now

  • ×

    • Level 1:

      An expert who has achieved level 1.

      Corporal:

      An expert that has over 10 points.

    • Contributor
    • 3 Answers

    At the time that i write this, ive just got this same problem fixed. It may or may not work for you but what i did was take apart mine and i disconnected all of the cables from the motherboard and waited a few minutes. After that, i reconnected the cables again and after attemping to boot the machine again, the blue power light came on and the bios showed up. After recieveing a checksum error (it happens if the bios is reset) it procceded to boot again. In my opinion, it may have been a power issue (not sure as to how or why it happened) but it seems that disconnecting and reconnecting the cables corrected the problem. I hope this helps for you

    Posted on Dec 31, 2008

    The solution IS a bad Motherboard. Change that and you will be up and running again. Good Luck.

    Posted on Jul 08, 2008

    1 Suggested Answer

    6ya6ya
    • 2 Answers

    SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

    Hi,
    A 6ya expert can help you resolve that issue over the phone in a minute or two.
    Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
    The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
    click here to download the app (for users in the US for now) and get all the help you need.
    Good luck!

    Posted on Jan 02, 2017

    Add Your Answer

    Uploading: 0%

    my-video-file.mp4

    Complete. Click "Add" to insert your video. Add

    ×

    Loading...
    Loading...

    Related Questions:

    1 Answer

    Gateway GT5220 bios works no boot up


    If the issue was the video card then there would be no display. If there was any display it would be discolored.

    Try unplugging any removable media that's hooked up to the computer. After that try to boot it up.

    If it still doesn't go anywhere then you most likely have a power supply issue on your hands. try unplugging an unnecessary components inside the computer such as any CD/DVD drives and removing any cards installed. Pretty much everything but the motherboard and the hard drive. If it still doesnt boot properly then you might either have to buy a new power supply or a new motherboard as long as you know your hard drive is good.

    The thing si if it was an issue with the hard drive you would get an error message. If you seemed to have left out any error messages please post them.

    Jun 07, 2010 | Computers & Internet

    2 Answers

    Turns on fan runs but no info to the monitor doesnt seem to boot


    If the Monitor is displaying no infomation at all, your display signal from the PC to the monitor has failed.
    1: Check the cable between the monitor and PC
    2: If you are using onboard graphics then that display port is faulty.
    3: If you are using a graphics card then remove it and try the onboard graphics.
    4: Your monitor maybe faulty aswell so test it on another computer to be safe.

    Its more likely to be option 2

    Jan 15, 2010 | Gateway GT5220 PC Desktop

    1 Answer

    My power will not come on at all!!!!!!!!


    Make sure that the switch on the back is turned on also make sure your 12v rail inside is connected properly
    and your main motherboard connection aswell

    After that check to make sure you didnt accidently disconnect any case connections possibly causing the pc to not boot up

    Dec 26, 2009 | Gateway GT5220 PC Desktop

    2 Answers

    When I turn boot up my gt5220 the monitor briefly flashes and then goes into power saving mode- desktop stays on, fans running and all, until turned off by holding power button down or unplugging it.... my...


    first try to connect another power source if it does work that is good then try the other options 1- rams 2- vga card 3- cpu 4- of course there is always the motherboard option....
    i had the same problem several times mostly it is the power supply ( the power source ) sometimes gives a weak voltage or amps....

    Dec 02, 2009 | Gateway GT5220 PC Desktop

    3 Answers

    My computer wont start


    Does it have power coming in to your CPU? If none try to check the fuse at the back of the cPU on the power supply side.

    Nov 09, 2009 | Gateway GT5220 PC Desktop

    1 Answer

    I have had a plethora of issues with my gateway as well


    Yes gateway does have a bad rep and dell is slowly heading the same way.

    Aug 31, 2009 | Gateway GT5220 PC Desktop

    1 Answer

    Gt 5220 video card problems


    The pcie slot in which you are using the card may be some problem , you can try by clening the same by some electronic card cleaner liquid spray. And again try to put the card and boot the system.

    Apr 22, 2009 | Gateway GT5220 PC Desktop

    1 Answer

    COMPUTER WILL NOT BOOT


    This does not sound like a power supply issuse

    Try This:
    tap F8 while booting the PC
    This should take you to the Advanced Boot option window
    Use you up & down keys: Safe mode With Command propmts(Enter)
    Operating System (Enter)
    Sign in under your user name( or owner)
    once at a command prompt (Black Screen)
    Tyoe chkdsk /r (Enter)
    You will get a message ( This valume is in use would you like to start a chkdsk on reboot (Y) (Enter) Reboot PC
    This should start a chkdsk after the chkdsk is complete reboot the PC you should go to you profile (desktop with Icons)

    Good Luck

    Dr Geek MD

    Feb 22, 2009 | Gateway GT5220 PC Desktop

    1 Answer

    Gateway will not power up


    have your pc power supply checked.

    Jun 24, 2008 | Gateway GT5220 PC Desktop

    3 Answers

    Computer won't turn on


    pull the battery out of you motherboard it will reset your bios leave the battery out for a couple minutes then when you put it back in boot up and it should go into bios use your arrows to select set defaults hit enter then reboot it should boot up then if not its possible you have a hard drive issue.

    Jan 03, 2008 | Gateway 506GR PC Desktop

    Not finding what you are looking for?
    Gateway GT5220 PC Desktop Logo

    5,999 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Gateway Computers & Internet Experts

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18424 Answers

    Prashant M
    Prashant M

    Level 3 Expert

    2263 Answers

    Alun Cox

    Level 3 Expert

    2678 Answers

    Are you a Gateway Computer and Internet Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...