Question about HP (DC195A) Serial Adapter

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Windows Vista won't boot

I have an Nvidia 680i SLI motherboard. I installed my HP DC195A Serial & Parallel PCI Card into one of two PCI slots and booted my computer. The BIOS booted, but Vista did not. I hanged during a state, I think called Verifying DMI Pool Data or something. I tried switching slots, but the OS would still not boot. I want to use the card, but need to know what I'm doing wrong and how to resolve this issue.

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Re: Windows Vista won't boot

Windows vista is not included in product min OS requirements technical details. That may be the problem.
Product Features

  • HP DC195A Serial/Parallel Multi I/O PCI Card General Features: Serial/Parallel adapter PCI interface
  • Easy to install Fast transfer rate (430 Kbps) Connectors: One (1) Serial port (9-pin D-Sub DB-9)
  • One (1) Parallel port (25-pin D-Sub DB-25) Regulatory Approvals: FCC CE
Technical Details
  • Model: DC195A
  • Item Package Quantity: 1
  • Hardware Platform: PC
  • networking_feature: Parallel/serial adapter
  • form_factor: Plug-in card
  • Network Interface Description: PCI
  • Connectivity Technology: Wired
  • Data Link Protocol: Parallel, RS-232
  • Minimum system requirements: Microsoft Windows NT, Microsoft Windows XP Home Edition, Microsoft Windows 2000 / XP Professional
  • Depth: 4.7 inches
  • Height: 3.5 inches

Posted on Jan 22, 2008

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Most likely the card is not being recognized properly. Try the following to try and resolve the issue.

1. Ensure you have all of Microsoft's Windows updates for your operating system, uninstall the drivers and reinstall drivers for the card IF you have Windows updates to download/install.
2. Install the card into a different PCI slot (again reinstall the drivers). If you do not have another PCI slot, swap it with another PCI card (if you do not need that other PCI card then leave it uninstalled physically to see if the problem goes away)
3. Update the BIOS on the motherboard. To do this you may need to contact your motherboard or system vendor to assist.

What version of Windows are you using?


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