Question about T-Mobile Sidekick ID Cellular Phone

7 Answers

Sidekick ID blank screen

My sidekick ID screen is blank...i checked flex cable, and everything seems to be alright, what can cause this problem?

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  • Riccardo Joseph
    Riccardo Joseph Jan 23, 2008

    but it was fine the day before. All i did was try fixing the flip... by reinstalling the flex cable..

  • mikal cuh Jan 31, 2008

    • i have a sidekickiD and the screen wont show nothin. the lights turn on and everything lights up but nothin comes up on the screen. i dont know what to do or how to find out how to get help. i tried to clean it out then i tryed to flip it alot of timews then i thought some water got in it. i dont no what to do

  • hayley14 Mar 19, 2008

    yup my sidekick id just started getting a blank screen also. i tried to reset it by pressing the little button in the little hole under the screen but it worked for a while then it went back to blank again.

  • mzoliver Jun 24, 2008

    my sidekick id will turn on and the lights will be on but there is nothing on the screen

  • b3tty25 Jul 15, 2008

    the inside of my sidekick id is cracked because it fell

  • b3tty25 Jul 15, 2008

    the inside of my sidekick id in broken because it fell

  • hglvsboo4 Aug 25, 2008

    i dropped my sidekick in a toilet on accident i dried it off really quick and now the screen is white but all the sounds and noises are there

  • chambers2354 Aug 25, 2008

    when i turn on my sidekick all i see is white. i tried everything PLZZZ help!!!

  • marshay dixon Aug 29, 2008

    i dont have a sidekick iD i have a sidekick 2008. i have the same problem, i droppped my phone, and it wasnt even a far fall and now the screen is blank. i tried turning my phone off and on and off and on. i tried to soft reset it and itseems like nothing is working. i can make calls but the screen is sill blank,.

  • fastboy615 Sep 01, 2008

    sidekick keeps on going blank

  • Anonymous Oct 01, 2008

    my sidekick screen is blank what do i do??

  • escalona3 Oct 13, 2008

    Mine is working but the screen looks like it is turned off but it is turned on cuz it makes the noises when i get a txt and everything the screen hasnt been working latley HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • DLOLatina Oct 16, 2008

    my sidekick was working for a long time ,, today October 15,2008.
    but my screen turned blank.but i cant see nothing people call it works but i don't know who's calling me.. people text i don't know what it says nothing

  • Anonymous Oct 26, 2008

    i can barely see my screen. is it that flex cable?

  • Anonymous Oct 31, 2008

    my sidekick id has a blank screen but i can still make calls and recieve them does anyone know wat the problem is?

  • jun3bugg Nov 11, 2008

    my sidekick id is on and everything but the screen is blank

  • Anonymous Nov 16, 2008

    on day it waz working just fine den the next day i tried to use it .. it had a blank screen nd i couldnt see anything

  • angelodrawer Nov 17, 2008

    my sidekixk screen went blank and i was using it perfectly fine dis mornin

  • Anonymous Feb 03, 2009

    my sidekick dosen start and the screen stays blank

  • Anonymous Feb 25, 2009

    my sidekick wont turn on its charged and working how do i fix it

  • Anonymous Mar 20, 2009

    well actually on my sk i was had just finished charging it and then i flipped it to put in my code and nothing would show up but you can see like a little bit but you cant even read your texts

    help mee!!!!!

  • Anonymous Apr 12, 2009

    my screen is completly black but my sidekick still turns on.


  • kennytrell Apr 14, 2009

    he screen went blank and idk what to do everything was perfectly fine yesterday

  • Anonymous May 08, 2009

    my sidekick wont turn on no more i charged it and everything

  • frow May 18, 2009

    i need help ASAP!!...i got the same problem can u help me!!



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If you wiggle around the flexi cable in back of the screen it might flicker on again.
mine was faded but i was still able to see the screen .. i messed with it & it worked.
if you don't trust that way rotate the screen 90 degrees
unscrew it [MAKE SURE PHONE IS OFF!] your going to need a torx wrench, a really small 1.
take the screen off it & undo the back side of the screen & fix the cable that way.

Posted on Aug 19, 2008

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You might wanna replace the LCD screen

Posted on Jan 23, 2008

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My sidekick id phone turns on but the screen is blank white so0o wat can i do to fiix it

Posted on Aug 20, 2008

If it doesnt work..i just got a knife..and started messing around with the cable behind the worked..good luck..

Posted on Jul 11, 2008

The same thing happened to me and i called tmobile and there sending me a new one no charge and i just have to send the old one back

Posted on Jul 09, 2008

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Mi sidekick id screen is faded how much would that cost to fix??

Posted on Nov 01, 2008

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You need a new sim card which can usually be found at any authorized tmobile store it costs about $21 dollars

Posted on Mar 23, 2008

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I am sorry to hear that the new sidekick 3 is not working for your son.

Is the screen white, blank, or just hard to see?

If white, then the flex cable needs to be reseated.

How to fix a blank white Screen on a Sidekick

If dark blank, then reseat the lcd assy itself and see if it works

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If hard to see the screen, then the backlight is dead. A new screen is needed for that.

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Call T-mobile if the phone is still under warranty. They may fix it for you.

If not follow this procedure, it usually works.

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If you sidekick ID screen is white, you may be able to fix it. The flex cable connection cable on the lcd screen itself can come loose. Chance are if you tighten it, the screen will work again. I have had success with sidekick II and sidekick 3 with this same problem.

The following instruction for a sidekick 3 but it is the same for a sidekick ID. Just reseat your lcd instead of installing a new one.

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If your sidekick ID or Sidekick 3 screen is a blank white, then the lcd flex cable has come loose. It is a little difficult to repair but any one can do it. The worst that will happen if you try to repair yourself is that it will not work and you buy a replacement screen from ebay for 45 dollars.

Here are the detailed instructions. Just reinstall your lcd instead of putting a new one on.

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Here is a link to find lcd screen on ebay.

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