Question about SanDisk Sansa e260 MP3 Player

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Dead Player My son tried to plug his E260 MP3 player into his dad's IPod speaker dock and now it's dead. No power with or without USB. It was working fine with a full charged battery. I tried a new battery and that didn't fix it. Any suggestions? Thanks, Nancy

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  • panther66 Jan 23, 2008

    Hi! Thanks so much for the input! I didn't see any damage
    to the unit I tried to reset by holding the power button down,
    holding the power button and record button at the same time, and the
    record button while connecting to the is still
    dead. I think I'm going to end up sending it into Sandisk for
    repair or replacement.

  • sansahelp Feb 03, 2008

    I was enjoying the music with my e260, suddenly found everything stopped, I then looked at the unit, it was off by itself, and I have not been able to turn it back on ever since, it has been 5 days now.

    I bougth the unit online, it was a REFURB unit, it stated a 60 day warranty. Can someone help me out?





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Hmmm...the MP3 parts shouldn't have lined up with the iPod dock. Check that area for damage in case your son accidentally forced it. Otherwise, hold the power button for 15 seconds. That can occasionally jump-start my player, and it turns the player off even if it is frozen.

Posted on Jan 23, 2008

  • scortez824
    scortez824 Feb 05, 2013

    Thanks, Captain - it worked for me. Mine had slipped into a coma and I was about to give up on it until I came across your tip. I held down the power button for about 17 seconds, then it resucitated.



Sansa says that IPOD interface delivers power to a data pin in the Sansa unit. Fried. Sansa does not service these units. If it's under warranty, they'll give you another. If not, tough.

My son did the same thing, unfortunately.

Posted on Feb 05, 2008


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