Question about Apple iPhone Smartphone

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Iphone won't charge and now won't work

I dropped my iphone whilst ina changing room and when i picked it up it sed no sim but worked fine the following day although it was runnin out of battery. The battery ran out so i plugged it in the plug socket charger and soon realised it wasn't doing anything so i plugged it in the laptop usb and still nothing happened put it in the docking station in the computer still nothing and the same when i plugged it in to an upstairs socket now if i press the on button it comes up with a battery with a bit of red tht flashes with a lighting bolt and a plug image if i hold it for long enough when the apple comes up it goes onto the password screen but if i press a number it goes bck to the battery again how can i fix this also this is an unlocked phone

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  • mickiesal Jan 22, 2008

    i just held down the home button then plugged the usb in and the apple picture came up i held the power button for longer and the password screen came up and ityped in my password andit worked again but went down straight after it sed 10% of battery left

  • dangyo Feb 05, 2008

    I have the same problem.

  • Anonymous Feb 08, 2008

    exactly the same fror me!

  • Anonymous Feb 10, 2008

    dropped iphone, in leather case, on the floor, every time I try to turn it on, it has a message, "the acessory you are trying to use, does not work with Iphone, try turning on the airplane mode to stop the noise" it won't charge, does nothing when plugged in, tried to reset it, but home button doesn't work at all. Any quick fixes??

  • cascadia Feb 12, 2008

    Exact same symptom. Tried to use the mapping function. got the alert asking me I wanted to turn on the airplane mode.. Odd thing was that there was an address in the route that I am sure I didn't type in.. Is it possible that the new triangulation program is causing this to happen?

    Now I can't get it to hold a charge or charge in my car, on the laptop or at home.

  • mickiesal Feb 14, 2008

    It works again now i just left it in charge until it turned bck on again and now it's working fine

  • Roy60 Feb 23, 2008

    i placed my Iphone on an radio with a dockingstation and the screen went black. it turned off an will not turn back on no matter what I do

  • snowbugg16 Mar 10, 2008

    i have an unlocked iphone. Its worked fine for several months now, until I dropped it today in the acrylic case. when i picked it up it had the error message saying "the acessory you are trying to use, does not work with Iphone, try turning on the airplane mode to stop the noise". It doesn't charge and I can't force it into recovery mode either. PLEASE someone help!!!! I think its definitely a hardware issue, so the hack should have nothing to do with it, but Apple probably won't replace it... any thoughts?? thanks!

  • Dannyboy84 May 11, 2008

    I dropped my iPhone today and it gave the error message "this accessory is not made to work with iphone - would you like to turn on airplane mode to reduce audio interferance? you will not be able to make or receive calls". Music would not play properly, when I called people, it appeared my microphone wasn't working as nobody could hear me. The iphone will not take a charge from the wall charger, in the dock or when connected to my mac via usb. iTunes will not recognise the iphone either so I cannot restore. After reading a trhead on the subject I tried placing the iphone on a speaker dock and it charged!

  • juanrubinay Jun 25, 2008

    phone wont charge

  • juanrubinay Jun 25, 2008

    u tube wont work on i phone

  • xocinderELLA Jul 14, 2008

    my iphone wont charge and nothing happens when i plug it in to the computer. also no one can hear me when i am talking to them on the phone. and when i try to play my music without headphone it comes out all fuzzy. HELP

  • Anonymous Aug 01, 2008

    Iphone won't charge and now won't work

  • bambam2k05 Sep 15, 2008

    the home buttin to my iphone doesn't work, no one can hear me when im using the phone, the phone won't charge, and also my music and ringtones are fuzzy

  • Anonymous Sep 17, 2008

    same thing happend to me

  • wildcats_com Sep 18, 2008

    happened on my iphone now !!!!

  • jgonzo125 Oct 08, 2008

    my Iphone has had many problems such as "this program does not work with iphone" and now it died and wont turn on/charge.  this phone is also unlocked    PLEASE HELP!!!!!!!

  • Anonymous Oct 14, 2008

    Same sh.

  • Anonymous Oct 25, 2008

    Once my kid dropped (only approx. 30cm high on a thick carpet) the iPhone while she was listening to music, using external speaker. When dropped, the music sound stopped. I tried to listen to ringtone or called the iPhone but no sound from external speaker.
    At night when battery depleted, I tried to charge using wall charger. But nothing happened, it didn't show the charge sign with that big battery icon. So I just left it dead.


    Several days later, got curious, I tried connect it to wall charger again, and it worked. Tried the external speaker also worked again.
    From then on, it worked just fine. Until....


    Yesterday, my kid dropped it again (in leather case and 30 cm high again). Speaker still works fine. 
    But when connect it to macbook with usb, the computer gave warning "The device draws too much power from usb. The usb will be deactivated" (or something like that, I don't really remember). iTunes also not showing the iPhone connected.
    Tried the wall charger, also not being charged. It looks as if the connector is completely disconnected.


    Does anybody have any idea to solve this? TIA.

  • mahernizam Dec 13, 2008

    when i try to restore it has an error codeo nummber  and it wont let me restore it how do i fix it please let me know

  • mahernizam Dec 13, 2008

    mi iphone wont turn on or restore with out the chqarger ad when i try to restore it it doesnt work it says it has an error

  • melassy Jan 12, 2009

    i keep getting a black screen with a battery with a flashing red bar and below it has either a lightning or a usb with an arrow pointing to it everytime i try to charge it.

    HELP@

  • Anonymous Jan 17, 2009

    my iphone hasnt charge yet same thing is happenin as like other people say i need help ASAP

  • boom1303 Jan 31, 2009

    my home button don't work. and my iphone won't charge! so now it's dead batter and it won't charge!

  • jonathan42 Feb 05, 2009

    This happened to me as well.

    For no apparent reason, screen went off, when trying to turn it back on, low battery sign appeared.

    First time, I plugged and unplugged a few times, used different chargers. Left it plugged in for a while and eventually it fixed itself.

    That was about a month ago, since then I have done a complete restore and firmware ungrades. However, today, the same thing happened. Oddly, music was still playing through the headphones even though the device appeared to be off. I couldn't get the screen to come on, so reset it. Now it's stuck with the low battery warning.

    I plan to leave it plugged in for a while and try and hope it sorts itself out.

    I am convinced that the battery has plenty of charge, I charge regularly and rarely go below 10%. This early in the day I usually expect to see 50% charge. I then charge it for a bit during work.


  • Anonymous Feb 22, 2009

    I have a big problem My iphone dies and shos the put iphone in the charger sign. I pu *** in the wall charger and computer and it doesnt charge. i cant reset the phone and the computer doesnt recognizde it . what to do?????? can a new charger fix the problem?????

  • Anonymous Mar 02, 2009

    i reset the setting and took 2hours to do now it wont go to the home screen and the batt is low when fully charge it before i ddid the reset..when i try to charge it the phone keep viribating
    what should i do please help me

  • Anonymous Mar 19, 2009

    I had the same problem but plugging it into the usb and holding the Home button work for me.
    Thanks for that.

  • djakodavidau
    djakodavidau Apr 12, 2013

    No me I didn't got the same problem but another problem when my battery isnt completely low and I try to charge it with a AC charger its not charging but when i plu it into my computer with the not completely low battery its charging fine so someone could help me? Because I dont have my computer every day and if I want to charge it with the AC charger I need it to be completely down with the red symbol

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29 Answers

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Problem: "i have an unlocked iphone. Its worked fine for several months now, until I dropped it today in the acrylic case. when i picked it up it had the error message saying "the acessory you are trying to use, does not work with Iphone, try turning on the airplane mode to stop the noise" (only using the standard email app tho). It doesn't charge"
Solution: using bits and pieces of info found on this page I did the following:
1. tried my friend's charger (didn't work)
2. tried to charge using both wall and computer (didn't work)
3. plug into computer and hold down the home button until red battery indicator came on (showed a lightning bolt but still seemed frozen and stayed red so not really charging)
4. while still plugged in: hold down both power button and home button simultaneously (got gray lines on screen, scared me at first!)
5. waited a minute, then held down power button as if I was turning on the iPhone like normal (got the apple logo and the phone loaded up fine, received text messages and the battery charging indicator is actually turning green and seems to be charging)
Phew!!

Posted on Sep 02, 2009

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I left my phone charging for a few hours and it appeared not to be charging as the battery icon was staying at 10% of charge. I was confused because it had the charging icon in the upper right hand corner. If your phone is doing something similar i simply powered the phone down and turned it back on. The charge went from 10% to 100% on the display. This is what worked for me hope this helps.

Posted on Feb 25, 2008

  • paulhathaway Oct 18, 2010

    Thanks, timmaayy!!!! This saved me an upgrade!!!

  • Today I had the same problem when my Iphone showed 32% and two hours behind the correct time. I tried this solution and it worked. When I turned my phone back on it showed 100% and correct time Thanks for the help Genius!!

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I have been researching this a lot because my phone developed a similar problem.

1. Try turning it off and then back on. This worked for me. After charging most of a day and a night, I noticed that my phone still showed 10% battery. It had been on the wall charger, so I moved it to the usb on my laptop thinking maybe syncing would help. The icon near iTunes said the charge was low, the phone said it was charging for a few seconds but then it showed the little plug to indicate it was charged, despite still showing red 10%. I had found a few suggestions on line and as unlikely as it seems, I turned it off, waited a second, turned it on... and it showed the full battery. The good news is that such a software issue should be easiliy fixed with an update, and as often as I am seeing this problem, it is pretty likely to be included.

2. That does not seem to work in all cases. If turning it off doesn't work, restoring it MIGHT, removing the SIM card MIGHT... but as much of a pain as it is... I recommend simply exchanging the phone, because while you might be able to nurse it along for a while, you want it repaired within that first year.

3. Don't let your kid play with your iPhone. I mean really?!? Drop it once... okay. But you don't just hand it back to them unless you really don't like your phone.

Posted on Oct 28, 2008

  • redder288 Feb 21, 2011

    my iphones screen is broken and wen i charge it .... well it shows the loading sign for 2 secs and then turns off ....repeat
    i lost the wall charger so i use my sisters itouch charger

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The main logic board has probably failed in most of these instances. If the battery will not accept a charge and the computer will not recognize the iPhone, the dock connector and the attached logic board have probably failed. Replacing the entire logic board is the best bet here.

Posted on Feb 03, 2009

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Had the same problem. Forgot to plug in the charger last nite and after about one hour of video watching this AM battery charge state was 10% and red.  Left iPhone plugged into charger at office all day, but charge state remained at 10%.  Got home and tried to sync with desktop and battery still wouldn't take charge.  Tried using the iTunes restore function and problem was relolved. 

Posted on Feb 13, 2008

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I phone won't charge and is not recognized on ITunes. I dropped it in the case and I keep getting the message that this accessory won't play on the IPhone....something like that

Posted on Jan 03, 2009

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I had the same problem. I am currently travelling around South America with my phone and therefore it would be a real pain to have had to taken it to a "Genius" in an Apple store or worse still, sent it away for repair, leaving me without music, photos, a camera etc.
Anyway, the problem is resolved - here´s what I tried and what worked for me: 1. Different chargers, cables, etc. - didn´t work 2. Hard reset - holding down Power and Home buttons - didn´t work 3. Plugging into a PC and rebooting the PC - didn´t work 4. Downloading iTunes on the Internet Cafe´s PC and putting the iPhone into Recovery mode - holding down Power and Home and releasing Power - worked!! ... although not at first.
iTunes recognised the iPhone and prompted to start recovery. I clicked Recover, reluctantly, as this would essentially reformat the phone, deleting all my music, photos, etc., and installing (I assume un-jailbroken) OS 4.0.
While iTunes was downloading the OS image, I unplugged the phone and went out for dinner, leaving the phone to charge in a wall socket (hoping the iPhone might come to life, meaning I wouldn´t have to Recover it). When I returned, the iPhone was still stuck on the empty / charging screen (with the slither of red). I unplugged it and went to bed, planning to continue my quest in the morning.
This morning, I did a hard reset into Recovery mode as above in order for iTunes to recognise it. Low and behold, the Apple logo and the unlock screen appeared! Relief! Everything intact.
So in summary, what worked for me seemed to be: 1. Connect phone to PC with iTunes open. 2. Hard reset into Recovery mode (Power + Home for 10 secs then releasing Power) (iTunes recognises iPhone in Recovery mode) 3. Do another hard reset (Power + Home for 10 secs) Voila! Fully functional iPhone with no need to Recover!

Posted on Jul 11, 2010

  • steviephilli Aug 07, 2010

    This happened to me again - for a second time!

    After trying everything in my first solution (#18 above) to no avail, and was about to go through with the full Recovery in iTunes. Then I tried solution #20 below - holding the home button while plugging in! Apple logo!! Relief again!

    How something so simple can fix it is beyond me - although it might have been a combination of various things I tried.

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I have solved this situation here:

Stock iphone 1st Gen (non jailbroken) yet....

Iphone powered up upon boot up to home screen battery pop up said "battery is down to 10%"

After plugging into desktop USB port iphone pop up went away..I assumed charging was starting...however minutes later iphone powered off...I attempted power up but screen showed battery logo with red strp...left for a minute and iphone booted to home screen and pop up reappered "battery is down 10%"...repeated steps above 2-3 times..still no go...then when iphone did come to the home screen I held the home button down and pwer button down together for about 30-45 seconds until iphone rebooted to apple logo...then released iphone then chirped indicating it confirmed it was plugged into something and ACCEPTING charge. All was well

Posted on Sep 25, 2009

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My iphone can not be charge, then can not turn on my iphone, my iphone only show battery low and red light. So how can i do???

Posted on Nov 03, 2010

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I had the same problem.My iphone was ok firsht thign this morning I made a call and put it in my bag. An hour later when I went to use it again it wouldn't switch on. I plugged it in and got the battery screen saying it had very low battery, even though it had been on charge all the previous night.

I left it on charge for 3 hours and nothing....did not charge at all and wouldn't do anything else.

I tried another charger, an in car charger, connecting to my laptop and my PC but nothing. The PC and laptop wouldnn't even recognise it. I tried all of the solutions suggested on here but nothing worked....I resigned to take it back to the apple store as it is less than 3 weeks old.

At the Apple store initially they were more than helpful. I was told that I couldn't even have an appointment for 3 days! I stood my ground and told them I wasn't leaving until it was sorted. Miraculosly two minues later I was seen by one of their "Genius'" who basically shined a light in the hole where the charger connects and said that it needed to be replaced, but they didn't have any and if they ordered one today it would be in next Wed or Thurs!!

I challenged this and eventually found out that they did have some in store but apparently they were new ones for sale only and could not be uesd for exchange for faulty items. I pointed out that under UK law faulty goods returned within 28 days were entitled to a brand new replacment or a refund...if that was the case then I would get a refund and simply buy one of the ones they said I couldn't have!!

They relented eventually and gave me a brand new one....after a lot of faffing about, crediting etc I got my replacement phone.

To say that I was more than frustrated at their service is an understatement. To go from being without a phone for over a week to getting one there and then just goes to show that if you know what to say and stand your ground they have to give you what you are entitled to.

Fingers crossed this doesn't happen again!!!

Posted on Sep 24, 2009

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Do this: http://support.apple.com/kb/HT1747 (the guide)

and then take a toothbrush and clean the contact on the iPhone.

This helped me!

Posted on Sep 07, 2010

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Hi have got 2g iphone and all i can get out of it is the empty battery display when the charger is plugged in,i have tried a soft reset but still nothing.Can any one help me?

Posted on Mar 15, 2010

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First, take a remedial English class. There, you will learn the basics of spelling, punctuation, grammar and usage. Next, go back and re-write your query. Good luck!

Posted on Jun 25, 2010

  • jamiecroser
    jamiecroser May 27, 2012

    haha great idea

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The pressing of the Home Button midst connecting for charging is the best solution so far according to me........ IT WORKS!!!!!

Posted on Jun 26, 2010

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Had a similar prob with my 18 month old 16gig 3g today. It wouldn't charge in my car carger on the way to work. I got to work and it wouldn't regcognize my wall charger either. I connected it to my computer and it didn't recognize that either. The power button would cause the unlock home screen to appear but wouldn't go to the next stage to power off. I removed the sim card with no effect.
Solution: Hold home screen button & power button down together for 10 seconds then release the power button first. System re-started and now works fine.

Posted on Jul 07, 2010

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I have had the same problem phone went dead this am plugged it in to charge got the battery icon thin red line and lightening bolt. left it on the charger for hours not charging no chime to show accepting charge. Restored my phone battery icon still came up called Apple they are sending a box for repair of the phone because I live 2 and a half hours from an Apple store.

Posted on Jan 13, 2010

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I have the same problem. Dropped the phone too. I believe it is a broken or loose ribbon cable. I've opened my iphone and found that the ribbon cable was ok (the dock connector is attached to a ribbon cable which is routed under the battery and into the motherboard. I figured on dropping the iphone the connection was loose, but on trying to push the connector back in - I have made the problem even worse. The home button, sync and charge are all connected on this cable. Looks as though it may need replaced.

Posted on Jan 05, 2010

  • stevemcl10 Jan 06, 2010

    I have just fixed the phone! Long story short, on dropping it the ribbon cable which carries data from the bottom connector, home button, mic and speaker had disconnected, hence all did not function. Your going to have to open it up and slot it back in - its very simple. This guide is useful:

    http://www.gsmindia.in/forum/showthread....

    (see picture 25 - the wide thin connector had popped out in my phone even with the lock bar in the lock position! Simply flick the lock bar up and slot the connector back in - just bear in mind the other ribbon connectors all around the main board will probably disconnect, so place them back in!)

    My iphone did work for a while after I dropped it, thats because the cable was slightly disconnected - Home button worked now and again, it failed to sync and charge. Thats why I though it may be software related, but I found it to be a simple cable which had popped out its socket!

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My iphone 3GS was at less than 10% battery when I plugged it in. It started to charge then went dead. It will not take a charge and will not turn on. Called apple and went through the trouble shooting process, nothing worked. Sent phone to apple and got a brand new one. Using my second new phone for a couple of months and I let the battery power go lower than 10% before placing it on the charger and have encountered the same problem. I will be sending this phone back to apple to get a new one.

Posted on Oct 27, 2009

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My phone died and when i plug it in it doesn't recgonize that its plugged in and won't charge?

Posted on Jun 14, 2010

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Open it and take the battery out,then put it back and plug it to mac computer.

Posted on Mar 11, 2015

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My iPhone 3GS wouldnt charge with my computer nor the wall charger while it was saying it was going flat at 10% battery it tuned off and on twice now it won't let me delet applications and in order for it to actuall charge I have to plug it into my car charger let it get to 60% and then it will take to the wall charger but not my computer !!!! I had the same problem with my last one and I had it swapped and now this one is pretty much going the same way :( I don't know what to do I'm fed up with my iPhones playing up !!

Posted on Jan 10, 2012

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Somebody has to open the iPhone and replace the dock connector module. The cheapest way is to do it your self and you should get aways with around $70. The part is available on ebay. Here's a iPhone Repair guide on how to disassemble an iPhone http://www.portatronics.com/guide. Maybe a tech savy friend can do it for you. If you want to pay to have a service do it for you there are third party iPod Repair Services

Posted on Sep 21, 2010

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Thank you so much everyone...between a few of your comments , I have fixed a problem in minutes ! Cheers !

Posted on Apr 20, 2010

I have a brand new 3g and it just all the sudden turned off and showed the red battery icon, I left it charging all night, and now it wont turn on at all, I tried reset, no luck there either

Posted on Oct 17, 2008

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Well, all you do is restart the main home button, take the home button off and there's a secret button under that which will turn it on within 3 seconds, i assure this will work with no problems then you put the button back on. there all problems solved.

Posted on Dec 19, 2010

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My iphone has no charge.. and when i keep it on charge it says its charging but its actually not!!
and whilst its been charging for hours i try turning it on but it wont turn on
and i also tried holding the home button and lock botton but it didnt work unfortunatley .. :(

Posted on Apr 24, 2010

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I had the pretty same issue and the only thing that actually helped me was to remove my simcard, turn the iphone on and then plug it back in again. Hope it will work the same way for you!

Posted on Oct 10, 2009

If your iPhone has a blank screen, or a screen you can't get away from, try holding down the power and main buttons @ the SAME TIME! It worked for me!

Posted on May 04, 2008

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1 Answer

My Iphone was working fine until an hour ago when I accidentally let the battery drain. Now the low battery icon has shown for 1 hour without the Iphone coming to life. I need my iPHONE as i live remotely.


I know how desparate this feels - try powering it off completely and remove / replace the battery - make sure the charger is connected securely and try again - you should be able to use the phone whilst it is on charge. If the charging symbol does not appear when in charge mode then the charger itself may be faulty. Try hooking it up to a USB cable from your PC - it should still charge but not as quickly.

Mar 18, 2011 | Apple iPhone Smartphone

1 Answer

Have a i phone and need to know how to pop the back off it to put a sim card in it


well 1rst of all the sim card on a iphone does not go in the back ..there is a slot on top of the iphone where it goes..you need a fine screw driver ..a tooth pic will work to pop out the holder..looking at the front of the iphone the hole where you put in the tooth pick is to the left of the slot..

Nov 15, 2009 | Apple iPhone Smartphone

1 Answer

My iPhone isn't charging.


pls go to phoneshop and buy new chager it work for u

Apr 23, 2008 | Apple iPhone Smartphone

5 Answers

Iphone sim card problem


i put the sim card into iphone is dont work

Nov 23, 2007 | Apple iPhone Smartphone

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