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Dell Laser printer 1700

We have a 1700 here here in the office and we have replaced the toner cartridge. But the problem is its not picking up the paper,and then the light goies on saying we have a jam, when we really dont. Kristina

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  • LeoTheion Apr 06, 2009

    The rollers aren't coming down to but the rollers are turning. I think I need a plastic part that pulls the arm down so the rollers can grab the paper.

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DO NOT USE RUBBER CLEANER! Per Dell technician, use water and regular soap to clean the rollers, then dry with lint free towels.

Posted on Sep 17, 2008

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Pickup rollers bad, you can try to clean them with rubber cleaner but it's best to have the rollers replaced.

Posted on Jan 22, 2008

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What about my 1700, I've tried several port cables, different computers, all lights are ready and the thing won't print. Paper and toner good.

Posted on Aug 07, 2008

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2 Answers

Close door or replace cartridge message won't go away


Replace the imaging drum and reset the life counter on Dell ...

www.dell.com/support/article/us/en/19/SLN142828/EN

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34 Short Paper Error on Dell 5210n, 5310n Printers ' Dell US

www.dell.com/support/article/us/en/19/SLN133464

DellMay 10, 2013 - If the pegs do not change position, the gray paper size guide may have become separated ... On the left side of the inside of the printer, under where thecartridge goes, there are two white ... Close the upper and lower doors.Missing: laser ‎message ‎persistent

Dell Printer -- Feeder Problem ' FixYourOwnPrinter

www.fixyourownprinter.com/posts/29793
Aug 28, 2008 - I am having trouble with my Dell 1700 laser printer. ..... the printer jams in the middle, I get the message, but opening and closing the front door will allow the..... I replaced the cartridge just in case,(the tape had been removed!) ...

Jan 08, 2016 | Dell 5210n Laser Printer

1 Answer

Dell says I low toner, replaced cartridge, same message


Unless your 'new' cartridge has a used chip, it's likely that the pagecount for the Photoconductor/Drum Unit is at the replace stage. The Drum unit has a small waste toner collection container, is this becomes over-full, waste toner 'spews' into the printer with dire effects. This is ONE of the reasons that drum units have a rated pagecount. You can reset the drum counter without actually replacing the drum, but this should be used as a short term measure ONLY, AND AT YOUR OWN RISK. The Photconductor reset procedure is as follows.

Dell 1700
RESETTING DRUM PAGE COUNTER

1) Leave the power on, insert toner cartridge, and leave door open
2) Press the cancel button and hold till the leds flash
3) Release cancel button and close toner cartridge door

Aug 29, 2010 | Dell 1700 Laser Printer

1 Answer

PRINTER IS PRINTING OUT PAGES WITH DARK SMUDGES FROM ROLLER. DELL LASER PRINTER 1700.


toner spill on the paper path. this occurs mainly due to 0verfilled toner cartridges ( refills) use damp cloth or metho damped cloth to clean the rollers in the paper path.


Please rate my help++++Thanks for using FIXYA

May 20, 2010 | Dell 1700n Laser Printer

1 Answer

We have a Dell 1700 at our office and the drum light is flashing and the page prints out stating the photoconductor kit is at the end of its useful life - so we ordered a new one. We received and installed...


There is nothing on the photoconductor unit to 'tell' the printer that it is new, you have to do this yourself, by following the photocinductor reset procedure (it's in the manual, or

Dell 1700

RESETTING DRUM PAGE COUNTER

1) Leave the power on, insert toner cartridge, and leave door open
2) Press the cancel button and hold till the leds flash
3) Release cancel button and close toner cartridge door

May 12, 2010 | Dell 1700n Laser Printer

1 Answer

Dell 1700 is giving me an error about the Toner. It also prints out a page telling me to replace the photoconductor kit. I have replaced the photoconductor and the toner but it still has the same error and...


The printer has no way of knnowing that you have changed the Photoconductor Unit, unless you tell it (as there is not chip on the Photoconductor).

The Photconductor reset procedure is as follows.

Dell 1700
RESETTING DRUM PAGE COUNTER

1) Leave the power on, insert toner cartridge, and leave door open
2) Press the cancel button and hold till the leds flash
3) Release cancel button and close toner cartridge door

Apr 08, 2010 | Dell 1700n Laser Printer

1 Answer

Ink on the edge of the page everytime we print a document.  we refill our toner, but have done so for years.  dell says that it is bc of the refilling and that it has filled up our drum??? any...


The Dell 1700 cartridge can leak from a failed mylar blade that sits against the Developer Roller.

The plastic locking ring on the and of the Developer roller spindle (of the toner cartridge) can come loose, or break (over time).

The drum unit has a relatively low capacity to hold waste toner, and all toner is not the same (waste toner shouldn't be re-used - it will just fill up the waste section of the drum even faster). Some toners are more efficient than others.

If you reset the 'replace drum' indication, without actually replacing it (or at least emptying it) you will soon have the drum over-full of waste toner, and the only other place it can go then, is inside the printer, and onto the paper.

Jun 23, 2009 | Dell 1700 Laser Printer

1 Answer

Dell 1700 will not feed paper


If your Dell 1700 laser printer is not pulling paper all the way, try cleaning the pick up rollers.

To access the pick up rollers. Turn off the printer. Unplug everything from the back of the printer. Take out the toner/drum and set this aside out of the light (the drum is effected by light). Remove the paper tray. Set the printer on its backside. The rollers are located on the underside of the printer where you just removed the paper tray. You may have to move a blue flap to get at the rollers. Take a damp paper towel and clean these off. Another possible solution is to take the grey rollers off and turn them inside out and then place them back on the printer.

The pick up rollers should not be shiney, or cracked and dryed out. If they are, they will not pick up the paper to feed it into the printer. The tires should have "traction" to them so that they can grip the paper and feed it into the printer.

Once you have the tires cleaned off or turned inside out and placed back on reassemble the printer and try printing.

Mar 28, 2009 | Dell 1700n Laser Printer

1 Answer

Dell 1700 has toner somewhere other than the rollers


First thoguht was that a corona wire was not heating up properly to melt the toner. Just a thought.

Mar 06, 2009 | Dell 1700 Laser Printer

1 Answer

Dark background on Dell 1700 printing


Faulty (or wrongly) remanufactured cartridges can produce a 'background' to a print, which can be even across the page or have a mottled effect.

Do a printer self test page (press the arrow button).

put the old toner cartridge back in and do the same.

Does the background show with the old cartridge ?

If it does, its a drum unit problem, if not its a toner cartridge problem, and that should be under warranty if you've just replaced it.

Dec 06, 2008 | Dell 1700n Laser Printer

1 Answer

Dell 1700N Laser has burning plastic smell


Depending on the age, there was a safety recall on this printer a couple of years ago for an overheating and possibility of fire. If I remember correctly, it was printers made in 2004 or 2005. Should be something on the web (consumer product safety).

Mar 29, 2007 | Dell 1700 Laser Printer

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