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Dell Laser printer 1700

We have a 1700 here here in the office and we have replaced the toner cartridge. But the problem is its not picking up the paper,and then the light goies on saying we have a jam, when we really dont. Kristina

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  • LeoTheion Apr 06, 2009

    The rollers aren't coming down to but the rollers are turning. I think I need a plastic part that pulls the arm down so the rollers can grab the paper.

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DO NOT USE RUBBER CLEANER! Per Dell technician, use water and regular soap to clean the rollers, then dry with lint free towels.

Posted on Sep 17, 2008

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Pickup rollers bad, you can try to clean them with rubber cleaner but it's best to have the rollers replaced.

Posted on Jan 22, 2008

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What about my 1700, I've tried several port cables, different computers, all lights are ready and the thing won't print. Paper and toner good.

Posted on Aug 07, 2008

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Close door or replace cartridge message won't go away


Dell growing very fast in computer market because Dell provide best and affordable products to users but one thing is confronting by many users is that "Close door or replace cartridge message won't go away" that's why Dell experts provide a toll-free Dell Support Phone Number through which number every Dell user can easily connect with Dell experts and solve issue within a couple of minutes. Don't late to call because Dell experts provide first come first serve service so call anytime without any hesitation 24x7.

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How do I clean the rollers on dell 1720?


First of all dirty rollers are not the cause of your problem as long as the printer is picking up the paper.
Black marks or streaks on a DELL 1700 series printer are usually caused by the drum assembly which, in this model, is separate from the toner cartridge. There is no repair, you need to replace the drum assembly and perform the drum reset procedure. In very rare cases a buildup of residual toner on the fuser can cause marks as well, but I have never seen this on a DELL printer.
To replace the drum:
1. After removing the paper tray, open the front of the printer.
2. Remove the toner cartridge by pushing down on the black release tab and pulling the toner up and out of the printer.
3. Pull the drum assembly straight out of the printer using the blue plastic handle.
4. Carefully unpack the new assembly and install in the printer. Be careful not to touch the photo-sensitive roller underneath.
5. Reinstall the toner cartridge, close the printer and insert the paper tray.
6. Perform the drum reset procedure exactly as follows:

power off and open front door hold down the continue button as you power on printer leaving front door open when error light comes on release continue and close front door. toner low, load paper, ready, and continue will all be lit. press cancel slowly 4 times or until just toner low lights up. each time you press cancel, the light sequence should change when just toner low is lit, press and hold continue button until lights cycle up and down in sequence. release continue.. toner low will be lit again turn printer off, wait 10 secs or so and then back on press continue button to print off settings page and check under cartridge information, photoconductor value is 0K (zero)

Aug 10, 2014 | Dell 1720dn Laser Printer

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HP 3550 printer: copies are coming out with faint images of previous printing jobs


Hello,

Ghosting is caused by a failing transfer belt assembly. The transfer belt is how the printer moves the image from the colored toner cartridges to the paper. The surface has a special organic that allows the toner to be picked up and is transferred to the paper but when it gets worn down some of the toner stays on the transfer belt which causes the ghosting of the previous image. The transfer belt assembly is user replaceable and looks just like a big toner cartridge. You can get them from Office Depot or Amazon.com as well as almost any place you can get the toner for the unit. Here is a link to Amazon.com

http://www.amazon.com/HP-Color-Laserjet-3500-3700TRANSFER/dp/B0001GKY7C/ref=sr_1_1?ie=UTF8&qid=1315341092&sr=8-1

I hope this helps, if so please rate my solution.

BuddyMc

Sep 06, 2011 | HP Color LaserJet 3500 Printer

1 Answer

What makes a printer print light on one side of paper?


I have the exact same problem. Print is great on the left side of the page, but too light to read on the right side. Have already replaced both drum and toner cartridge - still same problem.

Dec 07, 2010 | Dell 1700 Laser Printer

1 Answer

We have a Dell 1700 at our office and the drum light is flashing and the page prints out stating the photoconductor kit is at the end of its useful life - so we ordered a new one. We received and installed...


There is nothing on the photoconductor unit to 'tell' the printer that it is new, you have to do this yourself, by following the photocinductor reset procedure (it's in the manual, or

Dell 1700

RESETTING DRUM PAGE COUNTER

1) Leave the power on, insert toner cartridge, and leave door open
2) Press the cancel button and hold till the leds flash
3) Release cancel button and close toner cartridge door

May 12, 2010 | Dell 1700n Laser Printer

1 Answer

My Brother MFC-685CW has paper, no jam, but the rollers won't pick up the paper when i want it to photocopy. Why won't it pick up the paper - it keeps saying "no paper fed"


Toner complaint may also cause paper jams. It can be solved only by replacing it. When you switch on the loop back plug in, two flash lights appear; then it indicates paper jam. The oil spillage in toner can cause this problem. If the toner cartridge is not functioning properly, the same problem would be the result. The diodes or transistors in the fuser unit of the Multi Function Printer may get damaged and this can lead to fuser complaints. To solve this problem, you should replace it.

Dec 07, 2009 | Brother MFC-685cw InkJet Printer

1 Answer

Ink on the edge of the page everytime we print a document.  we refill our toner, but have done so for years.  dell says that it is bc of the refilling and that it has filled up our drum??? any...


The Dell 1700 cartridge can leak from a failed mylar blade that sits against the Developer Roller.

The plastic locking ring on the and of the Developer roller spindle (of the toner cartridge) can come loose, or break (over time).

The drum unit has a relatively low capacity to hold waste toner, and all toner is not the same (waste toner shouldn't be re-used - it will just fill up the waste section of the drum even faster). Some toners are more efficient than others.

If you reset the 'replace drum' indication, without actually replacing it (or at least emptying it) you will soon have the drum over-full of waste toner, and the only other place it can go then, is inside the printer, and onto the paper.

Jun 23, 2009 | Dell 1700 Laser Printer

1 Answer

Dell 1700 will not feed paper


If your Dell 1700 laser printer is not pulling paper all the way, try cleaning the pick up rollers.

To access the pick up rollers. Turn off the printer. Unplug everything from the back of the printer. Take out the toner/drum and set this aside out of the light (the drum is effected by light). Remove the paper tray. Set the printer on its backside. The rollers are located on the underside of the printer where you just removed the paper tray. You may have to move a blue flap to get at the rollers. Take a damp paper towel and clean these off. Another possible solution is to take the grey rollers off and turn them inside out and then place them back on the printer.

The pick up rollers should not be shiney, or cracked and dryed out. If they are, they will not pick up the paper to feed it into the printer. The tires should have "traction" to them so that they can grip the paper and feed it into the printer.

Once you have the tires cleaned off or turned inside out and placed back on reassemble the printer and try printing.

Mar 28, 2009 | Dell 1700n Laser Printer

2 Answers

Replaced toner cartridge now doesn't work


If you pull out the paper tray you will see a rubber pick up roller. Clean that roller with a rag and some rubbing alcohol. It sounds as if the roller is slipping and not bringing the paper in fully. Good luck John

Jul 09, 2007 | Brother HL-2040 Laser Printer

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