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New DVD w/message the DVD is not blank!!

I am trying to backup my hardrive. Yesterday I purchased Memorex DVD+RW 10 PK. When I inserted the disk a message popped up: "the disc is not blank"!

How can that be? How do I create the disc so I can backup my hard drive?

Thank you.


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Re: New DVD w/message the DVD is not blank!!

I have a new HP Pavilion Ultimate - d49967 - Desktop PC. The program is HPs "Create backup copies of your files/folders."

When I try to format the disk the dialog box does not appear to allow choices. I then tried to use the disk and that is when I was told the "disk is not blank." I purchased the package containing the disks yesterday and opened the package today.

Thank you for your help. Silly Clown

Posted on Jan 22, 2008

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Recover Outlook Express e-mails which are not displayed anymore in INBOX

Try this first:

How to restore Outlook Express items

Note To restore items when you use multiple identities in Outlook Express, you may have to re-create the identities before you follow these steps. Repeat each step as needed for each identity. Step 1: Import messages from the backup folder
  1. On the File menu, point to Import, and then click Messages.
  2. In the Select an e-mail program to import from box, click Microsoft Outlook Express 5 or Microsoft Outlook Express 6, and then click Next.
  3. Click Import mail from an OE5 store directory or Import mail from an OE6 store directory, and then click OK.
  4. Click Browse, and then click the Mail Backup folder.
  5. Click OK, and then click Next.
  6. Click All folders, click Next, and then click Finish.
Step 2: Import the Address Book file
  1. On the File menu, click Import, and then click Other Address Book.
  2. Click Text File (Comma Separated Values), and then click Import.
  3. Click Browse.
  4. Select the Mail Backup folder, click the address book backup.csv file, and then click Open.
  5. Click Next, and then click Finish.
  6. Click OK, and then click Close.
Step 3: Import the mail account file
  1. On the Tools menu, click Accounts.
  2. On the Mail tab, click Import.
  3. In the Look In box, select the Mail Backup folder.
  4. Click the mail account that you want to import, and then click Open.
  5. Repeat these steps for each mail account that you want to import.
  6. Click Close.
Step 4: Import the newsgroup account file
  1. On the Tools menu, click Accounts.
  2. On the News tab, click Import.
  3. In the Look In box, select the Mail Backup folder.
  4. Click the news account that you want to import, and then click Open.
  5. Repeat these steps for each news account that you want to import.
  6. Click Close.

How to preserve the Blocked Senders list and other e-mail rules

For more information about how to preserve the blocked senders list and other e-mail rules, click the following article number to view the article in the Microsoft Knowledge Base: 276511 How to back up and restore Outlook Express Blocked Senders list and other mail rules.
If not try this:OE-Mail Recovery (download) is a tool for repairing Outlook Express folders if they are damaged or corrupted. OE-Mail Recovery (Outlook Express mail recovery tool) extracts and saves e-mails from .dbx files in which Microsoft Outlook Express stores messages and folders on the local drive. The DBX Recovery tool will help you avoid troubles with Outlook Express folders, fix the problems with Outlook Express folders that you can't open or recover .dbx of Outlook Express.

Mar 01, 2015 | Microsoft Outlook Express

2 Answers

Can't create new messages and create new contacts.

If Outlook says it's corrupt them you gonna have to create a new one.

Try to do a backup of everything by doing a Export from Outlook to backup.pst

If this doesn't work then you will have to re-create your Outlook client and YOU WILL LOOSE YOUR E-MAIL INFO.
Go to TOOLS->EMAIL ACCOUNTS->VIEW OR CHANGE EXISTING ADDRESS BOOKS OR DIRECTORIES and remove the "Personal Address Book", then restart Outlook and see if you are still getting the error message.
Try to install Recovery Toolbox for Address Book
Read here about file corruption:

Nov 19, 2014 | Microsoft Outlook Express

1 Answer

My computer keeps giving me an error message and won't starup it says to press r I did that but it went to system recovery tools now what?

What Operating system are you using? It seems you will need a repair, if you are using Windows, insert your installation disk in your CD rom, then hit F8 to boot up your PC from there, then do a Windows repair:

check this one out for XP

for vista:

I hope you have your data backed up.

Genie-soft Technical Support
Always have a backup plan!

Jan 23, 2010 | Internet & Communication Software

1 Answer

An unknown virus from someone is attacking my pc everytime I am browsing the can i delete the said virus?This was happened when I chatted someone and then he sent me the virus, then laugh out...

Follow "best practices":

1. Disconnect from the Internet (unplug the Ethernet cable, or disable the wireless adapter).
2. Backup all your data files to DVD-writable disks, or to an external disk-drive.

Note that the Windows "Files & Settings Transfer Wizard" is useful for exporting your E-mail & contacts to a file -- ensure that your "backup" includes that "export" file

3. Click START
4. Click RUN
5. Type CMD and press ENTER.
6. Type CD "\Program Files" and press ENTER.
7. Type DIR and press ENTER.
to produce a "hint" of the installed programs, e.g., Adobe (Reader), anti-virus, Microsoft Office, and so on.
8. Find all your original CD-ROMs and license-keys, and downloaded programs (such as anti-virus) so that you can reinstall Microsoft Windows and Microsoft Office and the other programs.
9. Reinstall Microsoft Windows.
10. Reinstall Microsoft Office.
11. Reinstall your anti-virus software.
12. Connect to the Internet.
13. Access:
14. Click "Upgrade to Microsoft Update".
15. Let Microsoft Update download/install all the latest security-updates for Windows & Office.
16. Reload your data-files from your DVD or external disk-drive.

Good luck! It will take 10 to 12 hours of "baby-sitting" your computer, as it installs & updates Windows & Office.

Nov 05, 2009 | Norton Internet Security 2005...

3 Answers

My laptop Not reading any CD/DVD

Go to Device Manager by "right-clicking" on "MY COMPUTER", and choose "MANAGE". Once the new window comes up, look for "DEVICE MANAGER" on the left hand side of the screen and click on it.

On the right hand side of the screen you will see a long list of items, look for DVD/CD DRIVES and click on the + sign next to it to expand that list. Now look for your DVD/CD drive and right click on it and choose uninstall. Then restart your computer, when it restarts it will say "FOUND NEW HARDWARE, ATTEMPTING TO INSTALL" wait for it to finish and tell you that it's ready and try to insert a disc. If it does not read it, the Drive might be bad so you might have to replace it...Good Luck!

Dec 02, 2008 | Internet & Communication Software

2 Answers

Can I run download ie 6 if ie7 is pre-installed on my computer?

Hi Mary,

Mostly, new system with windows vista operating came with Internet explorer 7 which is the update of your internet explorer 6. You can still install IE6 but that could cause a problem with your system registry because you are reverting your internet explorer to the old version.

If you are playing video using your dvd rw you may need to use windows media player or you may need to use power dvd or any video/dvd player that came with your computer.

You dvd/rw is a device where you can write or copy your pictures, documents or any files on a blank dvd or cd.

keep me posted.


Oct 12, 2008 | Microsoft Internet Explorer 7

1 Answer

D drive is full

With the given minimal amount of information, the following could resolve the existing lack of hardrive space.
FOR PC (Not for Mac)
a. Open Windows Explorer
b. Right mouse click on the drive D
c. on the popup menu, click on "Properties"
d. a new window will popup, on the tabs is called "General"
e. on the "General" tab click on the "Disk Cleanup" Button
f. Follow directions and delete the files that Windows tells you to delete (Disclaimer: Since I can not see the files, I can not say if you will need tem or not; HOWEVER, for the last nine years, I have never seen this procedure delete any files necessary for the computers operation.

2. Alternatively, you can install another hardrive to have more hardrive space and so you would not have to deal with the 8 cds issue or lack of space.


Sep 25, 2008 | Symantec Internet & Communication Software

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