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- lower your scanning resolution, 200dpi or 300dpi should be enough - if you are scanning text, use black and white color mode - if problem persists, call HP TECH SUPPORT and ask them for the Fix Scan Utility
Set your scanner to scan at 600dpi. That will give you a 8x12 image at 300dpi (print quality- your image never needs to be more than 300dpi).
Then use your favourite image editor to crop the image to 8x10. If you don't have a favourite image editor, XNView (free) will do it: http://www.xnview.com/
-Open the image in XNView -Right click on the image, select "Set Selection Ratio --> 5:4" -With your left mouse button, drag a square on the image...this will automatically scale so it chops the unwanted 2" off -When the square is selecting the bit you want to keep, select "Edit --> Crop" -Then we need to change the image from 600dpi to 300 dpi: -Select "Image --> Resize" -Uncheck the "Resample" and "Keep print size" -"Keep ratio" should be checked -Change the 600 in the "Units" box to 300; the setting unit should be "Pixels per Inch" -Print
We have been having this same problem when scanning Black and White as well. We have just played around and have changed one of our settings that has seemed to solved the problem for now.
Properties (on scan settings)
then click on - Detect Page Size - Image Width instead of Guide Plates
Hope this works for you to