Question about Tomtom One Europe v2 GPS Receiver

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Why do I have to reset everytime I turn on my TomTom One??

Why can't I simply just turn it on? I have to push reset every time I turn it on. I even erase my route before turning off. Any suggestions? Is this normal??

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  • carebear1818 Jan 22, 2008

    I get the start up sound but just a blank screen. It I hit restart first it starts up fine.

  • mjfmsc Feb 05, 2008

    I gave my BF one for Christmas & it has the same problem. Any help?



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No, this is not normal. You should be able to simply turn it in with the power button. What happens when you try this?

Posted on Jan 22, 2008


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1 Answer

Tomtom sav nav 910 wont turn on even after pushing reset button with paper clip as recomended. It is fully charged. Any other suggestions

Hallo! Try this: press reset +poiwer on for 20 secs, release reset but keep pressing power 20 secs, it should power the light on, very fast to connect to computer in this time, because it stais on 10 secs, open it like a map, backup ALL data in a new map, format the device, connect to TomTom Home, make the upgrades, copy the maps Maps and Voices back to your GPS.

May 12, 2011 | Tomtom GPS

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How can I make my tomtom one XL GPS turn on

Your TomTom may have to be reset. According to the manual:

To reset your ONE XL, use a straightened paper clip, or something similar, to
push the reset button. The reset button is next to the memory card slot on the
bottom of your ONE XL. Then turn your ONE XL on.

Remember, after a reset, your TomTom MAY take up to 20 seconds to start when using it for the first time.

Hope this helps.

Apr 29, 2010 | Tomtom ONE GPS Receiver

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My tom tom sat nav wont turn on even when plugged in charger whats the problem?

hi try a soft reset, first make sure your battery is full. if you use a sd card, remove it. push reset button on bottomside of your tomtom, its in the middle next to "reset" push it with a small pin, paperclip or something, for at least 15 seconds. after that push on/off button for minimum 5 seconds. if used push back sd card. good luck

Feb 19, 2010 | Tomtom GO 700 GPS Receiver

1 Answer

I turn on my tom tom go 700 and the screen appears with a picture of the tom tom in a green box and then it stops and i wont turn of

If your TomTom GO/ONE/RIDER is frozen, won’t turn on or does not behave as it should, it can be fixed by resetting or restarting your TomTom device.
A reset will not delete any data from your device, with the exception of SMS messages on TomTom GO500/700.
  1. Connect your GO/ONE/RIDER to the power charger. If you have a power charger, use it to power your TomTom GO/ONE/RIDER. If you do not have a power charger, make sure that the battery in your TomTom GO/ONE is fully charged.
    Note: You need to charge your GO/ONE for at least 2 hours using the 12-24V cigarette lighter adapter.
  2. Reset your GO/ONE/RIDER. To reset the unit, you simply have to push a straightened paper clip (or something similar) into the RESET hole on the device.
    • On TomTom GO 910/710/510, the RESET hole is located on the bottom of the device.
    • On TomTom GO 700/500/300, the RESET hole is located on the bottom of the device with the word RESET right next to it.
    • On TomTom ONE, the RESET hole is located on the bottom of the device, with the word RESET right next to it (just below the SD card slot).
    • On TomTom RIDER, the RESET hole is on the bottom of the device, behind the SD card door. When opening the SD card door you will see the RESET hole on the left, right underneath the SD card slot.
  3. Your TomTom GO/ONE/RIDER is now reset. Finally, press and hold the power button for 2 seconds.

Dec 16, 2009 | Tomtom GO 700 GPS Receiver

1 Answer

My tomtom 720 will not turn on

push the reset button for 15 second then push on/off button for 5 second, it will start now

Oct 31, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

Req voice selection everytime and reboots when selected

DONT error check with windows this can cause errors itself !


Tends to fix quite a few problems and is specific to TOMTOM's that have the tiny reset hole on the bottom of the GPS

Commonly known as a "hard reset"

You need a paper-clip or something similar ( Avoid needles )

Paper clip in the tiny hole by the card slot.

Push it in firmly whilst the unit is powered up (not too hard) for about 3 seconds then release

You may have to power down and then up again and even hold down the power button a little longer the first time you do this

You may also have to do this without an SD card in.

If you have a card in then the windows error checking may give you some issues.

You may have to re-format the card (FAT-32)

And copy your tomtom files back to it from the tomtom itself..

Sep 12, 2009 | Tomtom ONE 125 GPS Receiver

1 Answer

Turns off and on sporatically

Which model is it ?
On the Go 300/500 series there's a reset in the base. You will need a thin pin or similar to reset.
Take out the map card then turn the unit on.Push the pin into the reset hole at the base.
You will then get the start screen and the maps will reload once you replace the memory card.
On the 7 series, simply hold the on button down for approx 15 seconds until the start screen begins to show.

Apr 29, 2009 | Tomtom GO GPS Receiver

1 Answer

Cant use usa/canada map on tom tom 130 right out of the box

You have the option of unchecking items you don't want installed and updated every time you connect to TomTom Home. Reset the entire unit and update again to fix the error

Dec 19, 2008 | Tomtom ONE 130 GPS Receiver

6 Answers

White screen

I had same problem. I called 866-4TOMTOM and was told that they would send a replacement. They were quite courteous. Be prepared to provide serial number that is on bottom of device.

Dec 31, 2007 | Tomtom ONE GPS Receiver

3 Answers

Turning unit on , only comes to a blank white screen

This worked, it took about 2 mins. and no more white screen.

Software problem I sure.

Dec 30, 2007 | Tomtom ONE GPS Receiver

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