Question about Brother MFC-3240C All-In-One InkJet Printer

2 Answers

Will not print

Printer says unable to print.
see troubleshooting and routine maintenance chapter in user guide
problem is i have lost my user guide please help
kind regards k .cleckner

Brother MFC-3240C: Printer message says "Unable to print". I tried the solution in the User's Guide with no success. Fax function is not enabled (by choice). I pulled the power plug and waited 5-10 minutes, plugged it back in, with no success. Help!

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  • latia Jan 28, 2008

    will not print//solution from manual doesn't work/checked for jammed paper/unplugged power and restarted.

  • pavalam Feb 14, 2008

    Message on printer says:
    Check the Troubleshooting and Routine Maintenance Chapter in User's Guide

    Can't find my user's guide. Have powered off and on but makes no difference.

  • Anonymous Nov 01, 2008

    The printer doesn't work and when I unplugged and plugged again, there appears PLEASE WAIT and suddenly I can read UNABLE TO PRINT SEE TROUBLESHOOTING AND ROUTINE MAINTENANCE CHAPTER IN USER'S GUIDE.

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  • 12 Answers

If you lose your manual, you can view the online version by following this procedure:

1. If your computer does not have an installed PDF viewer already, install one. Two popular ones are Adobe Reader and Foxit Reader.
2. Click the link below for the manual that you wish to view. Three different manuals are available:

To troubleshoot a problem or perform routine maintenance, open Users Manual - English and see Chapter 12, Troubleshooting and routine maintenance, which begins on page 145 of that file.

Posted on Jul 21, 2008

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I have the same error message “Check the Troubleshooting and Routine Maintenance Chapter in User's Guide" I called customer service for "BROTHER 1-800-284-4329 USA; 1-877-BROTHER for CANADA. The Tech’s and I performed a series of diagnostic test, via the phone but were unable to solve the problem... Brother seem to believe that I have a defected printer head, Brother referred me to a local authorize service agent for Brother. I do have my User's Guide and there is no additional information that I was able to use to resolve this problem. HOW EVER, I am able to get the machine to print by opening the cover and close it as if I had installed ink, or removed a paper jam “SIMPLY OPEN AND CLOSE THE COVER”. I also vacuumed and blew the insides and the outside buttons of the machine with forced air from my vacuum, after all that I still have the same problem. My solution...buy a new machine mine is 32 months old and I probably have ran 15k or more print, fax, and copy jobs.
Some times we need to know when to move on, TIME IS MONEY AND TIME WASTED IS UN-REFUNDABLE.
GOOD LUCK
TG/Ks

Posted on Apr 20, 2008

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SOURCE: will not print

What 2 digit error code does the machine display, too?

Posted on May 12, 2008

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