Question about Motorola Mobility Moto Q

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My Q Just Turns Off

I have the same problem - this is my second Q phone - I got a new battery and it is fully charged and then I look down and my phone is shut off - I have to remove the batter - plug in charger - turn it on and then put the battery back in and then shut the phone off and recharge the battery.


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Re: My Q Just Turns Off

Clearwater12: this is most likely a faulty hardware problem have your cell phone company switch this out or better yet have them allow you to pick a different phone the original motorola q is plagued with problems.

Posted on Feb 14, 2008

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Hi when i charge my motorola 1200a, I see on and off of screen, my battery is new.what I can to do?


Not sure I understand. Are you saying your MotoMing a1200 is rebooting with the new battery or what?

Have you tried charging it overnight with the phone off? If the battery is dead and you charge it with powered on it might power up then power off. Best to charge powered down if battery is fully depleted.

Motorola Support

Feb 09, 2015 | Motorola Mobility MING A1200

1 Answer

I have an "old" phone of that is a gift from

A red light indicates not enough power for turn on, the battery is either completely depleted or dead. If the light does not change to amber after a few minutes of charge, the battery needs to be replaced with a new one.

Dec 26, 2010 | T-Mobile Dash Smartphone

2 Answers

Viewty's battery loses charge very quickly

with rechargeable batteries you have to fully charge it up then completely run the battery dead for the first 3 or 4 times this is what extends the battery life. I have had an LG viewty for 16 months and only charge my phone twice a week. this is a golden rule for all rechargeable batteries

Aug 19, 2009 | LG KU990 Viewty

1 Answer

I just got the phone yesterday and the keyboard locked up and won't unlock. Battery is fully charged. Have tried taking battery out and reinstalling. Phone turns on temporarily, cannot select anything, and...

It shouldn't be a factory defect but could be...

Try pressing the star button followed by the green talk button and that should unlock it.

Another thing is hold down the standby key at the top of the unit.

If the problem still occurs then i would reccomend taking it into the store you got it from

Good Luck!

Aug 12, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

Short Battery life, Randomly shuts down, and more...

sounds like the battery is shot. Get a new battery and fully charge it. I try to charge my phone more off of a power outlet and not the cigarette lighter in a auto. The battery will last longer that way. something about cigarette lighters. As far as the messaging and failed calls goes. up grade your tower signals. contact your cell phone company and get the number for upgrading the towers.

May 24, 2009 | Pantech Duo Smartphone

1 Answer

I charge my LG KU990 full over night within 12 hours the battery

You just have to charge it fully but not for long as soon as it turns full battery then swithch ur phone off then take the battery out for a sec then put it back on then turn ur phone on then it will work for a longg timeee kk..

Nov 13, 2008 | LG KU990 Viewty

1 Answer

Charging indicator stays red the USB cable plugged in to a powered PC? Could be cable or battery issue. Red light means that the battery is very low on juice. Return it to where you got it from if you can't solve it on your own.
you want a repair service

Oct 16, 2008 | HP iPAQ hw6965 Smartphone

1 Answer

Battery is always dead

This is a common problem with the Q. It uses a lot of juice to run all of the programs. There are a few things you can do to help with this problem. First, Kill all of your running programs before going to bed. You can do this by selecting Start, then System Tools, then select the Task Manager icon, then choose Menu, then "Kill All". Since you will repeat this a lot it is a good idea to save the Task Manager program as a speed dial. Second, Make sure you are not overcharging you battery. When it is fully charged, stop charging. Charge it again when the battery runs all the way down. Then repeat. This will "reset" your battery. Third, make sure you have a second battery and a battery charger. When you go to bed at night, simply replace the battery with a fully charged one. Finally, try this...keep your phone plugged in at night. Then run it all the way down before you replace the battery. Reset the battery often as you lifetime for the battery will diminish the more you keep it charged all night.

Jun 15, 2008 | Motorola Mobility Moto Q

1 Answer

Palm Charging

Synchronize your E2, then work on draining the battery all the way down in order to reduce the effect of battery memory. Memory happens when we repeatedly partially charge a battery. Over time the battery will forget how to keep a full charge, but will remember how to be partially charged. That's usually when users realize there's a problem. The first step is to drain the battery and FULLY charge it at least fully on the battery's indicator, but if you can, let it sit for 24hrs. The second step is to try to use the battery more before charging it and let it charge fully (ie-overnight) before using it when you need to charge it.

Good luck and let me know how you make out.

Jan 09, 2008 | Palm Tungsten E2 Handheld

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