Question about Arris SURFboard SBG900 Wireless Router (DHSBG900)

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I have a dynamic IP through my ISP and am attempting to attach to my file server at home though the net. I have set up a forward though the "" DNS service, but every time I try to use it I get a "HOME GATEWAY" sign in message or a message that the page cannot be accessed.

I think that the "page cannot be accessed" message is a problem with the way I have set up the client on my server (I will work on that later). My biggest issue is when I know that I have the DNS IP address correct and I cannot get though my firewall (at least that is what I think is causing the "HOME GATEWAY" sign in message.

Does anyone have experience setting up and accessing a file server though the www with a DNS forwarding service like no-ip?

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Our router was turned off and then back on manually and now we can't get a connection to the internet - have tried reseting and everything I can think of - any suggestions to re-connect? Thanks

The Router may have lost the IP Address setting of the ISP. If you are using a static IP Address provided to you by your ISP, access the Main Menu of the router?s configuration at, select Staus from the Maintenance tab, Check to see you still have the IP Address given too you by the ISP. However, if you obtain you IP dynamically, restart the router over again making sure the cables are properly connected. If the problem persist contact your ISP.

Jun 22, 2010 | NetGear WGR614 54Mbps Wireless Router...

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I can't install a Netgear wgr614vp router - stops in the middle and says, "we have detected a static IP address" - won't let me go any farther

The fact remains, unless Comcast (your ISP) has given you a "static" IP odds are that your IP is in fact NOT static, but dynamic (where your ISP can change your IP at the drop of a hat. I am wondering what the router is detecting to tell it that your IP is in fact static? Comcast OUGHT TO be able to tell you, without getting one of "their" routers, if your IP is static or dynamic. Comcast has this answer, and no onev else, so keep after them.
At any rate, you ought to be able to get to your router control by pointing your browser at and log in with the following:
User Name: admin
Password: {leave this blank}
Once you've logged in let me know and we'll take small steps to get you online, OK?

Jan 17, 2010 | NetGear WGR614 Wireless Router

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DNS help...

DNs (Domain Name System)
DNS is used for resolving mapping between IP addreses and host names.
Means when you quary for computer only recognize bits and bytes format so but dnd resolves this isssue when it got quary it send request to ip addreses of
If you change dns ip to that then all quary goes to tht dnd server if it has info for your quary then it forwards to there other wise you get page not found.

Aug 22, 2009 | 3Com 3CR858-91 Office Connect Cable/DSL...

1 Answer

Netgear error says cable unplugged

Is this a static ip or a dynamic ip, if its a dynamic ip make sure to have dhcp enabled on your router

Apr 12, 2009 | NetGear WGR614 Wireless Router

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Netgear SmartWizard Help

Is there an option to use a dynamically assigned IP address (also called DHCP)?

That's most likely the option you need, almost all home Internet providers use DHCP to assign the information you are asking for automatically to your Internet connected device (in this case, your router).

Let me know what options are available to you if neither Automatic or DHCP is.


Mar 29, 2009 | NetGear WGR614 Wireless Router

1 Answer


connect ethernet cable of your computer lan card to ports on linksys router ethernet port.
then acee in browser tis link
then username is admin pasword also admin.if not login then try username blank and pasword is admin
then set dynamic ip adreses enable .asl oset in your tcp /ip properties in lancard.set it to obtained dynamic ip aderss auto.aslo make sure in link sys that dns also automatic geting from isp.
thatys it.

Oct 23, 2008 | NetGear WGR614 Wireless Router

1 Answer

Just bought a laptop and can't get comcast to work with net gear. My son's lap top worked when he lived with me.

It will be one of two things or both - either your computer is not setup for DHCP or your router is using the same IP address as your ISP or both.

To check ISP IP address connect your computer to your modem then: from start => run => CMD (hit enter after this)
a command window opens, type "ipconfig /all" without the quotes.
The line with "IP address" gives you your ISP IP addr.
Compare this with what you get from your router manual if they are the same then do the following:

To configure your computer to use a DHCP IP address, go to the Control panel => network connections => Properties (right click on your default connection) => double click Internet protocol (From general tab) => (a new window pops up) from the general tab ensure that "obtain an IP address automatically" is selected.

To change the IP address of your router check your manual and do the following:
IP Addr =>
Sub net mask =>
Default gateway => IP address from your ISP
Make sure to the router is set to act as a DHCP server.

You should be up and running.

Aug 10, 2008 | NetGear WGR614 Wireless Router

1 Answer

Reg: about ip add

This may or may not be the correct manual for your router. After the WGR614 is a V followed by a number. This particular manual is WGR614V9:

The rest of the documentation for that router can be found here:

By default the IP address should be:

Jul 04, 2008 | NetGear WGR614 Wireless Router

1 Answer

Problems with netgear wireless router

picolas and nannysboy,

You can setup your router any way you like after accessing it. You don't need software for NetGear. All you have to do to access the control panel is:
  1. Open your browser.
  2. Type in this ip address -
  3. Configure the router as you see fit. It's fairly simple and has built in help guides.
If you cannot connect by wireless, do the above while connected by a LAN cable (looks like a telephone cable, only fatter and wider).

The router should be connected as follows:
  1. WAN port directly to cable/dsl modem.
  2. Any port (1-4) running out to your computer.
Please let me know if this helps. Good luck!

Feb 24, 2008 | NetGear WGR614 Wireless Router

1 Answer

I cant open an ip address for an assigned webpage.

There are several private address ranges that may be affecting the operations you are attempting to perform see table

IP Address Ranges Reserved for Private Use
Class Networks A through B through C through
All addresses in this range in your network are only directly addressable to machines within your network at most by default. The router to your ISP and the internet as a whole maps these addresses onto the IP address assigned statically or dynamically by your ISP to the WAN side of your router using an address translation (NAT) service. So where you are attempting to connect to this device from may be significant. You may need to review your setup guide to see if it references router configuration requirements to support access to the Web_xpander port from devices not attached to your internal network. If you have multiple internal networks (address ranges and not devices) this could also be an issue.

Secondly -- does the Setup software for the device tell you the IP address assuming it is dynamically assigned. Otherwise how would you know what the address is. Static assignment could resolve that issue however you must understand your network to assign your own address. Given a theoretical network where the router gateway is and the network mask is the valid network addresses are - A router or other device supporting DHCP address assignment reserves another range such as for 50 leases (ending at for dynamic assignment to requesting network adapters. Ignoring the 0 and 255 address this leaves open to the network administrator (you in your home) the possibility of assigning static IP address in the ranges of say - and - or so. You as well as the DHCP server are required to assure that there are no duplicate IP addresses assigned on your network. So statically assigning (which is DHCP assignable in our case) could and would most likely result in duplicate addressing and network problems.

Dec 08, 2007 | Routers

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