Question about Arris SURFboard SBG900 Wireless Router (DHSBG900)

Open Question through netgear WGR614 to server

I have a dynamic IP through my ISP and am attempting to attach to my file server at home though the net. I have set up a forward though the "" DNS service, but every time I try to use it I get a "HOME GATEWAY" sign in message or a message that the page cannot be accessed.

I think that the "page cannot be accessed" message is a problem with the way I have set up the client on my server (I will work on that later). My biggest issue is when I know that I have the DNS IP address correct and I cannot get though my firewall (at least that is what I think is causing the "HOME GATEWAY" sign in message.

Does anyone have experience setting up and accessing a file server though the www with a DNS forwarding service like no-ip?

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  • Yoyodyne Propulsion Systems


    A couple questions:

    1. Can you verify that you can access the router via the external configuration page? Make sure that this feature setting is set to enabled, then try to log in remotely using the same username and password you would if you were at the log in page on your home LAN.
    2. If this is not working, take a step back and try a trace route. Do the hops look like they lead to your ISP (Comcast, TWC, or ...)?
    3. The best way to troubleshoot this would be to look at what settings you have modified from the factory config. The device can usually do what most people want right out of the box.

    Sometimes we stray too far from the factory settings in a wild attempt to try to get a device to work. "Mashing the keypad" generally makes the problem harder to fix.

    In the following categories, what settings have you tweaked from the factory default?

    Port triggers
    Port forwarding

  • Anonymous May 11, 2010

    Have forwarded the port(s) for the service(s) you are trying to access?



6 Suggested Answers


6ya staff

  • 2 Answers


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Posted on Jan 02, 2017



  • 3940 Answers

SOURCE: My pc won't connect to the internet

It is the MAC address that needs to be scrubbed from the modem.

power off the desktop, power off the modem, unplug the data cable from the modem, unplug the POWER connection to the modem.


Connect power to modem, let it reset
Connect data cable to Modem
power on computer

Modem should now connect & work with desktop.

Each time you switch between systems, you may have to do this. More than enough to make me buy a router. =)

Please rate the post. =)

Posted on Jul 15, 2008



  • 1605 Answers

SOURCE: no ip address from modem to linksys wrt160 n router

1).turn off the modem and the router.disconnected from the Internet ISP. and the computer.
2).disconnect the router from the modem.
3).turn on the modem.
4).connect the router to the modem, and turn on the router.
5).connected the computer to the router, adn turn on the computer.
if you are using wireless, waited about 5 minutes before turning it on.
goto control panel>>wireless network, and configure the wireless seting.

Posted on Nov 18, 2008

PC Commando

Eric Spencer

  • 142 Answers

SOURCE: xbox360/netgear WGR614 V9 connection issue

Do you have encryption enabled on your router? If so you will need to enter the encryption key of the passphrase in the network setup of the xbox 360

Posted on Sep 19, 2009

SOURCE: I have a Netgear Wireless G WGR614 v9 Router. I

It seems that your Internet download is fine but the issue is with the uploading. Try to switch of the router for few min. Remove all the cables out and press the Power button for 10 to 15 sec and replug the cables
Check the internet connection.
Check connecting to the face book or other web pages abd try uploading the small image first, If its not working .check the upload and download speed and complaint to ISP to increase the Bandwidth
Check the bu

Posted on Jun 03, 2010


  • 17 Answers

SOURCE: i try 2 plug my

After you have the Ethernet cable from your modem plugged into your PS3 press and hold the reset button on the back of the modem for about 5-10 seconds. This will reset the modem so that it will recognize the connect to your PS3. Once your done using your PS3 and reconnect the Ethernet cable back to your computer you will have to reset the modem again. Any time you move the Ethernet cable from one device to another you need to reset it after you have the cable connected to what ever device you want to get online with at that time. If you do not want to keep resetting your modem all the time a router will allow for you to have more then one device online at a time. The router will connect to your modem and then your devices will connect to your router.

Posted on Oct 03, 2010

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2 Answers

Diffrent between Dynamic&static ip address

Static IP address is usually a single IP address provided by the ISP to you, which can be configured so that you can run a web server (host web sites etc), or access your home computer from any where in the world ( your computer and internet should be on ).

Dynamic IP address is usually IP address provided by the ISP to your DSL modem / computer (for dialup modems) for that internet session, next day or next time you connect the IP address will be a different one. (usually home internet connections are Dynamic IP based.

In a typical home environment if you have one wireless adaptor and planning for a wireless repeater its better to configure dynamic IP address in the repeater (so that you repeater will acquire IP address from the wireless adaptor)

Dec 09, 2010 | Computers & Internet

1 Answer

Cant connect my reliance broadband connection 600kbps combo plan to my netgear router ... automatic setup says its static ip . but its actualy dynamic ip (dhcp enabled) . Please help me :( . Even changed ...

I think you might be getting confused.
When it tells you it is static ip it might be referring to your isp connection. I recommend calling reliance broadband and asking them for help with setting up your router . Ask for their support area.
DHCP you might be thinking of could be for your local area network.
By ringing your ISP they will be able to guide you through manually setting up your router and they will know what settings are needed .

Dec 17, 2017 | NetGear WIRELESS-G WGR614 802.11G WIRELESS...

1 Answer

Our router was turned off and then back on manually and now we can't get a connection to the internet - have tried reseting and everything I can think of - any suggestions to re-connect? Thanks

The Router may have lost the IP Address setting of the ISP. If you are using a static IP Address provided to you by your ISP, access the Main Menu of the router?s configuration at, select Staus from the Maintenance tab, Check to see you still have the IP Address given too you by the ISP. However, if you obtain you IP dynamically, restart the router over again making sure the cables are properly connected. If the problem persist contact your ISP.

Jun 22, 2010 | NetGear WGR614 54Mbps Wireless Router...

3 Answers

I can't install a Netgear wgr614vp router - stops in the middle and says, "we have detected a static IP address" - won't let me go any farther

The fact remains, unless Comcast (your ISP) has given you a "static" IP odds are that your IP is in fact NOT static, but dynamic (where your ISP can change your IP at the drop of a hat. I am wondering what the router is detecting to tell it that your IP is in fact static? Comcast OUGHT TO be able to tell you, without getting one of "their" routers, if your IP is static or dynamic. Comcast has this answer, and no onev else, so keep after them.
At any rate, you ought to be able to get to your router control by pointing your browser at and log in with the following:
User Name: admin
Password: {leave this blank}
Once you've logged in let me know and we'll take small steps to get you online, OK?

Jan 17, 2010 | NetGear WGR614 Wireless Router

3 Answers

DNS help...

DNs (Domain Name System)
DNS is used for resolving mapping between IP addreses and host names.
Means when you quary for computer only recognize bits and bytes format so but dnd resolves this isssue when it got quary it send request to ip addreses of
If you change dns ip to that then all quary goes to tht dnd server if it has info for your quary then it forwards to there other wise you get page not found.

Aug 22, 2009 | 3Com 3CR858-91 Office Connect Cable/DSL...

1 Answer

Netgear error says cable unplugged

Is this a static ip or a dynamic ip, if its a dynamic ip make sure to have dhcp enabled on your router

Apr 12, 2009 | NetGear WGR614 Wireless Router

1 Answer


connect ethernet cable of your computer lan card to ports on linksys router ethernet port.
then acee in browser tis link
then username is admin pasword also admin.if not login then try username blank and pasword is admin
then set dynamic ip adreses enable .asl oset in your tcp /ip properties in lancard.set it to obtained dynamic ip aderss auto.aslo make sure in link sys that dns also automatic geting from isp.
thatys it.

Oct 23, 2008 | NetGear WGR614 Wireless Router

1 Answer

Just bought a laptop and can't get comcast to work with net gear. My son's lap top worked when he lived with me.

It will be one of two things or both - either your computer is not setup for DHCP or your router is using the same IP address as your ISP or both.

To check ISP IP address connect your computer to your modem then: from start => run => CMD (hit enter after this)
a command window opens, type "ipconfig /all" without the quotes.
The line with "IP address" gives you your ISP IP addr.
Compare this with what you get from your router manual if they are the same then do the following:

To configure your computer to use a DHCP IP address, go to the Control panel => network connections => Properties (right click on your default connection) => double click Internet protocol (From general tab) => (a new window pops up) from the general tab ensure that "obtain an IP address automatically" is selected.

To change the IP address of your router check your manual and do the following:
IP Addr =>
Sub net mask =>
Default gateway => IP address from your ISP
Make sure to the router is set to act as a DHCP server.

You should be up and running.

Aug 10, 2008 | NetGear WGR614 Wireless Router

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