The wires came apart from the phone jack (that leads into the apt) which is located in the closet. the jack had a .
from one source which i'll call #1 (red, green, yellow, black individual wires) it looks like ONLY the "red & green" are wired onto a jack board (there's no cover so it's exposed - the red is going/wired onto one conductor and the green onto the other.
then there are 2 more sources which have multiple wires of many colors. it looks like there are from source (which i'll call) #2 (3 white wires, 3 red wires, 2 blue wires and 1 orange wire - these wires have exposed tips which means some of them were wired to Source #1 (which are the single red and green wires).
the problem is that i have no idea which wires to wire from Source #2 to Source #1.
the 3rd source (multiple colored wires almost the same as source #2) may not have been configured to the jack (though it looks like there are 3 white wires and 2 blue wires that have been used/bare tips @ some point).
so i'd like to wire Souce #2 to Source #1 - just don't know which wires go to the red and green wire on the jack piece.
Its typical in apartments for the phones to come in through a single source and then fan out to other wire leads to the rest of the phone jacks in the place. However, I think its odd that your 'source 2' has 9 wires. I'd expect 8.
One idea is to take off a phone plate in another room and see if the wire colors on source 2 or 3 match the unknown source wires. If so, then just match the wires that connect to the same plugs in the plates.
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(I am assuming you are a business.) You don't have a power problem, you have a line trouble to or inside the phone itself. Phones operate with two wires: tip or green wire transmit the outgoing sound (voice); the ring or red wire transmit the incoming ringing signal. Your ring side is shorting out after the first ring. This short can exist in a local central office that transmits your dial tone to you; can exist in the underground/airial wires to your buiding; can exist in a wire closet (a riser wire closet from the basement wire closet to your floor); or in your the very base of your phone. You can have your service provider to verify the ring side of your service at the basement equiptment room. They may charge to verify any further; however, it is common to have this short appear from the central office. If the central office is transmitting a good ring side signal, pay a local communications company to verify your line from the basement entry point to your office(s). NOTE: FIRST TEST OUT A CORDED PHONE AND SEE IF IT RINGS OK...THAT WILL ISOLATE THE TROULE TO YOUR PHONE IF THE CORDED PHONE RINGS OK. GOOD LUCK.
Your apartment is wired for two lines but you are using only one of the two. Your phone jack has red and green terminals for one line and yellow and black terminals for the other (old color codes). The four wires coming in to your apartment are actually two lines: orange/white and white/orange plus blue/white and white/blue (new color codes). One of those lines is active. Connect the orange/white wire to the red terminal and the white/orange wire to the green terminal. Plug in your phone and listen for a dial tone. If no tone, disconnect the first line and connect the second pair of wires. Listen again. DO NOT CONNECT ANY WIRES TOGETHER. Just follow the steps above. If you still don't get results, the phone company may not have activated your connection
Pity that whoever did your remodel didn't give you a floor plan. In new construction, we make everything go to a central point. Old style was to loop everything through. It would be easy to tell, because you'd see the loops.
If you want to do this yourself, and save some money, give this a try.
The color code is that the green/red/black/yellow go to the jack. Hook all 4 wires (8 because you're going to hook both cables together to a jack) to the jack. Then, down the road, when someone has to add a second line they won't have to open this back up again. When it comes to the paired cable, look at the wires. One of the wires has more white than blue (White/Blue lead) and one has more Blue that white (blue/white lead) and so forth. You're going to be working with the blue pairs and the orange pairs, and spare out the green and brown pairs.
Strip the 4 remaining wires (the ends so they can go on the screw terminals) and connect them as follows:
White/Blue to Green Blue/White to Red White/Orange to Black Orange/White to Yellow.
If you're using Insulation displacement jack (the kind with caps where you push the wires into the slots), STOP! You're going to need more parts.
have a phone installer run a phone line from the 66 block in the phone closet to wherever the lifeline is. He must install an rj31X jack at the lifeline and wire it in before the phone system and i guarantee it will then work.
They should have terminated your voice on a block in your phone room. If that is the case you now need a punch down tool and a spool of cross connect wire. You would punch down one side of the cross connect wire on the tip and ring of the switch pairs and the other end of the cross connect wire on the blue pair of your station cable.
The easiest way to do this is move the cross connect in the closet. Get the jack number from each location and swapped the cross connect(wire). You could change the extension number in MB4-10 but it depends on the type of system you have.
The best way is to remove the phone line from the phone system and make it go direct to the fax. In the closet with the phone equipment. Find the fax telephone jack. Follow where the wires go(it will goto the phone system 25pr cable). Take the pair of wires off. Find the fax number that comes in from ATT. That is the location where you need to punch down the wires that come from the fax telephone jack. To test goto the fax machine pickup the phone on the side of the fax and call your cell phone to see what the caller ID is. God Bless. Jerry
On the Prostar 816 the MOH is connected to the BK-OR/OR-BK wires of the Female connector on the Base Champ Connector. You will need to connect the Headset jack connector to this location, that means cutting off the headset/ear piece from the wire and terminating it to the BK-OR pair of wires. Then MMC 309 and 408 are used to program the music on hold source to the stations and trunks.
The wiring on the jacks is set up for a 2 line phone.
If you take the jacks apart, you will see either: A) red, green, and black, yellow B)white blue/blue white and white orange/orange white
You need to swap the pairs. If there are red/green/black/yellow wires. remove the yellow/black and move them to where the red/greens are. Then put the red/green wires, where the yellow/black used to be.
OR, you need to swap the orange and the blue wires.