Question about Microsoft Xbox 360 Console

1 Answer

Broken disk tray

I put my disk in and all it says is unplayable disk

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 27 Answers
Re: broken disk tray

Does it say it on all because it might be scratched or dameged

Posted on Jan 22, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Keeps saying open tray when game in inserted..when system starts to says either open tray or disc unplayable 2k9 xbox360/live

check around the disk tray for dust and use a vaccum cleaner to clean it, then use a wet cd lens cleaner with cleaning fluid a few time.
This should cure the problem but it might be that your drive is dead

Oct 25, 2009 | Microsoft Xbox 360 Console

1 Answer

Unplayable disk

Is this a used console. If it is someone changed the disk drive. The disk drive and motherboard are a couple. You need to flash your drive. To marry the two.

Jun 29, 2009 | Microsoft Xbox 360 Console

1 Answer

My 360 keeps saying unreadable disk no matter what game i put in

Ok, this is optical lens assembly failure. the lens is burned out and unable to scan due to lens failure. simply replacing the dvd rom optical lens assembly will restore the reading ability of your unit.

May 27, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox console reads disks then says unplayable disk

this is the laser unit that is faulty, it either needs replacing or you could try cleaning it with a cotton earbud to see if that helps. if its still doing the same after cleaning you could also try adjusting the laser power, sometimes after its been played for years the laser loses power and you will have faults such as this. adjusting the 'pots' on the laser itself to around 282 will help greatly.
if you need a guide just email me or let me know via my website at and i will be more than glad to help you.


Feb 06, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360

You will need your dvd drive replaced. We can do this for you.

Dec 30, 2008 | Microsoft Xbox 360 Console

2 Answers

Xbox360 unplayable disks

clean the drive,
many people put the xbox on the floor, the cooling fan sucks all kins of **expletive** into the open drive. a small piece of fishtank hose to the blow nozzle of a vaccuum cleaner, to blow loose the debri, and then **** it out. try not to disassemble the xbox, MS will void the extended red ring of death warranty for any opened xbox

Jul 01, 2008 | Microsoft Xbox 360 Console

1 Answer

Unplayable disk

There is a great guide to help troubleshoot and repair your xbox 360 just follow this link to check it out.

Jan 25, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 unplayable disks

What you have to do, is clean the "eye" the thing under the disk tray that reads the game, you probabley got that dirty or damaged somehow. Try spraying compressed air into the open disk tray to get any quick dust off. if that does not work then try finding other ways to clean it or call 1-800-4my-xbox and have microsoft check out the system to see whats wrong with it

Jan 15, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox doesnt read any disks

Similar problem here. Worked fine last night. This morning...every disc put in gets you a "unplayable" response. Does play DVDs though. Weird. Called xbox and they are sending us a box for repair. This is the second time sending it in. We had the ring of death crap before and had to send it in. It was in repair when Halo 3 came out. My son was having fits not being able to play it.

xbox is not on the top of my list as being a good, reliable gaming system.

Jan 12, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

Related Topics:

118 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Martin Murray

Level 3 Expert

1614 Answers

Are you a Microsoft Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides