I have the same dishwasher and the latch has never worked. Finally after 9 months and many service trips I went back to the store and they gave me a new dishwasher. Dealing with Sears has been a nightmare.
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Hi, the "latch keeper" has gotten out of alignment. You'll need to adjust it. All you'll need is a Phillips screwdriver to fix this. Open the door and look at the "latch keeper" (it's not on the door, but on the frame). It's the thing that the door lock/latch grabs on to when you try to lock the door. There are 2 screws holding it in place. Loosen these, pull the keeper toward you a bit and tighten the screws to lock it in. Now try your door. This may take several attempts to get it just right, because you want the door closing tight enough so as not to allow a water leak and loose enough for you to close it easily.
I had a dishwasher that did that a I had to have the little hook replaced -- Its plastic so it probally brook like mine. I am so sorry to bother you but could you please look inside the door of your dishwash and get me the model number please. Its to long of a story to tell you why - but I would appreciate it so-o-o-o much. Thank you Jeanette
If the door handle appears loose, you could have a broken door latch which will prevent the dishwasher from running if the door is not able to latch properly. The latch usually has two micro switches that are pretty delicate. Not to accuse you of abusing your appliance, but if you're in the habit of slamming the dishwasher door shut, you could inadvertently break the switches in the door. The switch assembly and handle are sold separately, so you may need to purchase both. Let me know if this helps.