Question about Rival 38501 Smart Pot 5-Quart

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Lid not a tight or smooth seal

I received a smart pot for Christmas and am using it today for the first time. My old one was a lot smaller and had a tight lid seal. This lid is NOT tight, 1/8" of gap in several places. Is this normal for the new units? My old one is over 35 years old.

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Re: lid not a tight or smooth seal

Hi, I have a Durabrand Slow Cooker and before that I had a Rosemary Conley one, both had loose fitting lids but this did not affect the cooking etc. I think that is the way they are meant to be. Use a non slip mat too as this may help, mine never vibrated even on high. Maybe you should get someone to look at it for you.

Posted on Jan 23, 2008

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Hello Ginger,
Do you know if there's a service center in your area where you can get one. Or if go online on the inter-net, just type in, it should give you the web site you need to get a copy of your instruction manual.
Okay, Spurs21

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